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le monde
Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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le monde

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

25 November 2007
Special report on Samsung in French newspaper Le Monde

The French newspaper Le Monde has published a special report on Samsung, including a highly visual special on Samsung’s design strategy, which by the way features glimpses of a few rather interesting looking presentation slides (the design goal is to create a culturally-based emotional experience, which goes beyond identity and originality, whereas the design philosophy […]

20 November 2011
Tablets, sensors, foot boards and other gadgets for (French) seniors

As the first baby boomers turn 65 this year, high-tech is gradually making its way into the lives – and homes – of older folks. French newspaper Le Monde looks at the tablets, sensors, foot boards and other gadgets seniors can use to get caught up and connected (article translated in English for Worldcrunch). “Surprising […]

7 May 2009
Daniel Kaplan’s excellent critique of the Internet of Things

Daniel Kaplan, CEO of the French Next-Generation Internet Foundation (FING) and one of the driving forces behind the upcoming LIFT conference in Marseilles, France, has published three long essays with an excellent critique of the Internet of Things. If you understand French, they are highly recommended reading. Otherwise, check the links as they often lead […]

16 September 2007
Your cheatin’ heart leaves tell-tale e- trail
15 September 2007
New French research on collective mobile phone use
5 March 2014
De l’importance de l’ethnographie appliquée aux technologies

For once a post in French! Hubert Guillaud of InternetActu describes some examples – mostly from the recent EPIC conference – of the great contribution of ethnography in focusing our gaze on real life practices, in pointing out that what technologists do not see, and in explaining how the strictly technological gaze often fails. [“Le […]

1 September 2010
French ethnographic research on smartphone use

Le Monde newspaper published (Google translation) today a summary of an ethnographic research project on smartphone use by young adult, presented yesterday at a Virgin Mobile press conference in Paris. The research was conducted by Olivier Aïm of the Celsa Graduate School, Laurence Allard of the Lille 3 University and Joëlle Menrath of Discours & […]

28 January 2008
Prof. Ollivier Dyens about the “inhuman” revolution

With the publication of the book “La condition inhumaine: essai sur l’effroi technologique” [The inhuman condition: essay on the fear of technology] by Ollivier Dyens, the French newspaper Le Monde published an interview with the author. Here is a quick translation: To adapt ourselves to the power of digital technologies, we will have to profoundly […]

5 December 2010
Cisco’s vision on user-centred design

The UK newspaper The Daily Telegraph profiles Cordell Ratzlaff, director of user-centred design at Cisco Systems, and former head of Apple’s Human Interface Group. “Like a lot of prominent technology companies, Cisco has recognised that its products aren’t as intuitive to use as they could be, so has brought in Ratzlaff to take a fresh […]

23 June 2009
Towards social business design

Social business design is a new concept that could potentially become quite important for businesses and corporations: In “From Social Media To Social Business Design, David Armano explores what businesses would be like if they were truly social. “Imagine if a company like GM, was at the core “social”. Not just participating in “social media”—but […]

3 January 2009
“Transformation” a better concept than “innovation” to guide us forward

At the beginning of last year, we at Experientia worked with a Belgian regional authority on developing the concept for a new design centre, called the Transformation Factory (read more about it in this paper). Now also Business Week’s Bruce Nussbaum is publicly advocating the concept of transformation, rather than innovation, as the approach we […]

22 September 2008
The New School appoints Bruce Nussbaum Professor of Innovation and Design

The New School has announced that Bruce Nussbaum, one of the leading thinkers and writers about the intersections of innovation and design, has been appointed Visiting Professor of Innovation and Design. He will work broadly across The New School, with a faculty “home base” in the School of Design Strategies at Parsons The New School […]

17 September 2008
IDEO blogs

For years I wondered why IDEO was so little present in the online debate. That has now changed with no less than two new blogs by IDEO: IDEO Labs “IDEO Labs is a place where we can share bits of what we’re working on, talk about cool techniques and share our excitement over the tools […]

11 December 2007
What happens when the $100 laptop actually gets used?

All kinds of things apparently, as described by this revealing story on the BBC, commented on by Bruce Nussbaum of Business Week: “Clearly, children love the machine. Most of them had never seen a computer before and the great design of the laptop was compelling. They are learning about technology even as they play. But […]

27 October 2007
The crisis of success in design/innovation

Bruce Nussbaum was the opening speaker at the IDSA Award Ceremony during the Connecting ’07 World Design Congress, co-organised by ICSID and IDSA. In his speech, Nussbaum says that design seems to provide a lot of value in a society of massive change and asks what the consequences of this success might be. “Should designers […]

29 July 2007
Web special on factors that make a city great
22 April 2007
Participation on Web 2.0 sites remains weak
4 April 2007
McKinsey on how businesses are embracing Web 2.0. But why are they afraid of blogs?
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