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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

19 May 2011
Mike Kuniavsky on somatic data perception

Mike Kuniavsky was one of the speakers at this week’s Augmented Reality Event and his presentation Somatic Data Perception – Sensing Information Shadows (pdf) is already online. His main point is that “augmented reality is the experience of contextually appropriate data in the environment. And that experience not only can, but MUST, use every sense […]

8 December 2010
Interview with Mike Kuniavsky, author of “Smart Things”

David Bevans of Morgan Kaufmann Publishers interviewed Mike Kuniavsky, writer, designer, researcher and entrepreneur and co-founder of both ThingM, an electronic hardware design, development and manufacturing company, and Adaptive Path, and author of “Smart Things: Ubiquitous Computing User Experience Design (previously featured on Putting People First). “Dave Bevans: You can look at how technology works […]

1 July 2010
Kuniavsky designing read-write web-created things

This fast approaching era of desktop manufacturing via advanced MakerBots and other 3D printers is in part why ThingM co-founder Mike Kuniavsky runs an annual conference called Sketching in Hardware. The event aims to “bring together a small group of people from technology, education, art and design worlds to talk about how to make creating […]

20 March 2009
Tish Shute interviews Mike Kuniavsky on things as services

Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor), Robert Rice (CEO of Neogence), Usman Haque (architect and director of Haque Design + Research and founder of Pachube), Adam Greenfield (Nokia’s head of design direction for service and […]

29 January 2009
Mike Kuniavsky detangling the meanings around the design of services

Mike Kuniavsky (ThingM) is currently writing a ubicomp user experience design book. He just posted a few tidbits on service design: “There are two fundamental ways of looking at a service: from the perspective of the technology and from the user experience perspective. […] From the technical perspective, a service is an atomic unit of […]

30 September 2008
Mike Kuniavsky reflecting on PICNIC’s Internet of Things session

Mike Kuniavsky, one of the founders of Adaptive Path and currently principal of the ubiquitous computing device studio ThingM, wrote a (somewhat technical) reflection on his Orange Cone blog about the Internet of Things session at the recent PICNIC conference in Amsterdam. “One of the ideas that emerged in multiple presentations in conversations is for […]

31 March 2007
Mike Kuniavsky on museum experience design
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