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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

29 September 2014
An interview with Dirk Knemeyer on UX and reinventing democracy

Dirk Knemeyer is a UX thought leader, an entrepreneur, a game designer, and a former UXmatters columnist. Recently, Pabini Gabriel-Petit had the opportunity to interview Dirk about his experiences as a UX professional and entrepreneur, as well as his reflections on the state of democracy in the United States and how we can use design […]

10 November 2011
Sciences of human understanding

Dirk Knemeyer has published a call to rely on foundational science(s) to better understand users. “The preponderance of research and publications on user studies deal more with principals and practices of the discipline and less with understanding the users themselves, much less in a deep, multi-disciplinary scientific way. The future of design will belong to […]

13 April 2008
April 2008 issue of UXmatters

The April issue of UXmatters just came out: Winning content persuades, not manipulates by Colleen Jones Elements of persuasion are important to creating winning content. To help safeguard content from becoming manipulation, we need to understand its distinction from persuasion. Designing ethical experiences: some practical suggestions by Joe Lamantia Unresolved conflicts between stakeholders’ values or […]

26 February 2008
More thought provocation from UX matters

UXmatters continues to surprise with its thought provoking articles. Bravo for the good work! Applied empathy: a design framework for human needs and desires by Dirk Knemeyer (of Involution Studios and president of UXnet) Part One of this series, Applied Empathy, introduced a design framework for meeting human needs and desires and defined five States […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

6 June 2007
Experientia takes on leading role in UXnet, the global user experience network

Mark Vanderbeeken, senior partner of Experientia and the driving force behind the experience design blog Putting People First, has taken on the role of communications director of UXnet, the global user experience network. In his new function, which is on a volunteer basis and additional to his other commitments, Mark will be a key participant […]

2 October 2006
Applied empathy: a design framework for meeting human needs and desires

“The methods most user experience professionals typically use today are, at best, incomplete and, at worst, without any meaningful focus,” writes Dirk Knemeyer in UXMatters. “There is not a successful, established approach and framework for closely linking the real-world needs and desires of our potential customers into the DNA of product strategy and development. Sure, […]

3 August 2006
Experience Design: Principles and Practices
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