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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

5 December 2009
Bill Buxton, Martin Raymond & Anna Kirah presentations – Imagine 09

Bill Buxton, Martin Raymond and Anna Kirah were some of the speakers at Imagine09, a conference organised by Microsoft Advertising on 28 October in London. Living in the age of turbulence Anna Kirah, partner, CPH Design (and former senior design anthropologist, Microsoft Corporation) Anna explores how advertisers can flourish in the new Age of Turbulence […]

29 May 2008
Interview with design anthropologist Anna Kirah
6 December 2007
Anne Kirah and the 180°academy turning business education on its head

Business Week profiles Anne Kirah, former design anthropologist at Microsoft, and now Dean of the new Danish school called 180°academy, where she is “shaking managers out of their traditional ways of doing things and forcing them, perhaps for the first time, to understand their customers’ cultures and to discern their needs.” In September about 20 […]

28 May 2007
Spanish translation of Experientia interview with Anne Kirah
13 February 2007
Anne Kirah: “When culture meets technology and when technology meets culture”

Anne Kirah, until recently Senior Design Anthropologist at the Microsoft Corporation, spoke recently about her experience in developing software user interfaces that are based on local cultural conditions. The 50 minute talk, which can be seen in video stream, was held on 30 January at the Swiss Federal Institute of Technology in Zurich. Abstract Using […]

13 November 2006
Experientia interviews Anne Kirah, senior design anthropologist at Microsoft

Anne Kirah (bio) is senior design anthropologist at Microsoft’s MSN Customer Design Centre. In this interview, she talks on the importance of taking off your blinders and focusing on the real lives of real people. She discusses her work at Microsoft and her latest challenges. She highlights that “it is just as important understanding people […]

10 October 2007
Presentations online of the INDEX: 2007 conference

The Copenhagen Prelude Conference inaugurated the alliance between INDEX: and AIGA/Aspen Design Summit on the role of design to improve life for people around the world. During four sessions in two days late August 2007, leading international design and innovation thinkers and doers from around the world lectured on, debated and engaged in conversations with […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

17 July 2007
Copenhagen Institute of Interaction Design launches with pilot Masters programme
10 June 2007
Spanish translation of engageID interview with Mark Vanderbeeken
31 March 2007
World Association of Newspapers: pay attention to the habits of the young
29 November 2006
Learning people-driven innovation at the 180º Academy
5 October 2006
Denmark’s largest companies launch user-driven innovation academy
16 August 2006
‘Digital natives’ changing office culture and news organisations
3 August 2006
Putting People First blogs the European Market Research event

Putting People First is the “official blogger” of the first European Market Research Event, taking place in London from 13 to 16 November this year. The European Market Research Event positions itself as the “only practitioner led event focused on the business value of market research and consumer insights”. It was designed to join market […]

2 August 2006
Putting People First official blogger of the European Market Research Event 2006
1 August 2006
E-mail losing ground to IM, text messaging [Associated Press]
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