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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

9 February 2014
A review of Adam Greenfield’s Against the Smart City

Chris Carlsson started reading Adam Greenfield’s new book, Against the Smart City, “with the expectation that it would be a critical view of the ways our urban lives have changed during the past half decade with the massive adoption of so-called “smart phones” and the rest of the ubiquitous technosphere.” But it turns out, writes […]

1 March 2009
Adam Greenfield towards a newer urbanism

Adam Greenfield, Nokia’s head of design direction for service and user-interface design, is frequently featured on Putting People First as his thinking is close to our own interests. According to his Twitter feed, he is not entirely happy in Finland, but having lived up north myself, I have to share with Adam that the long […]

7 December 2008
Audio interview with Nokia’s Adam Greenfield

Podcamp Barcelona’s Chris Pinchen interviewed Nokia’s Adam Greenfield at Visualizar ’08 (Madrid, Spain) the day after the US elections. Their conversation ranged widely over subjects including corporate Situationism, fear of ubicomp, the technological disparity between everyday life in the US and that in other parts of the world, and the odd and occasionally uncomfortable freedoms […]

26 September 2008
Is Adam Greenfield a communist or…?

Frankly, I don’t think so. But it’s a thought that provokes someone’s thinking, apparently. “Is Adam Greenfield A Communist Or…?” is the provocative title of an article by Jeroen Elstgeest (interaction designer at Informaat) on InfoDesign, who reflects on Adam Greenfield‘s keynote at the coming EuroIA Summit in Amsterdam. “Adam said people are pulling back […]

7 May 2008
Chronic’Art interview with Adam Greenfield

The French magazine Chronic’Art recently interviewed Adam Greenfield (Nokia’s new head of design direction) about his recent book Everyware and ubiquitous computing in general. An English version of the interview can be found on Greenfield’s blog. Read interview

21 March 2008
Adam Greenfield to be Nokia’s new Head of Design Direction

Adam Greenfield, author of Everyware: The Dawning Age of Ubiquitous Computing, will be moving to Helsinki in August and begin his new role as “Head of Design Direction with Nokia’s design staff, with a remit for the service and user interface domain.” Says Greenfield: ” I’ll be working on some terribly exciting and important problems, […]

23 January 2007
Interview with Adam Greenfield on the user experience of ubiquitous computing
12 January 2014
[Book] Design Transitions

Design Transitions – Inspiring Stories. Global Viewpoints. How design is changing. By Joyce Yee, Emma Jefferies and Lauren Tan BIS Publishers [Book site – Amazon link – selected pages] Abstract Design Transitions presents 42 unique and insightful stories of how design is changing around the world. Twelve countries are represented from the perspectives of three […]

2 November 2013
Publication: Smart Citizens (by FutureEverything)

Smart Citizens Edited by Drew Hemment and Anthony Townsend Future Everything 2013, 96 pages This publication aims to shift the debate on the future of cities towards the central place of citizens, and of decentralised, open urban infrastructures. It provides a global perspective on how cities can create the policies, structures and tools to engender […]

6 September 2013
Thoughts on clever cities

The multiplexed metropolis Enthusiasts think that data services can change cities in this century as much as electricity did in the last one. The Economist – in a piece written by Ludwig Siegele, online business and finance editor, argues that they are a long way from proving their case. The role of the citizen in […]

12 December 2012
Are we becoming cyborgs?

Also the New York Times is turning up the cyborg theme, but luckily more intelligently than CNN. All the technology and internet use has changed how we interact. But are we also changing what we are? The New York Times put that question to three people who have written extensively on the subject, and brought […]

11 May 2012
Neurologist: Mobile technology is literally changing the way we think

Leading neurologist Susan Greenfield tells Nokia Conversations that we need a new framework to make sense of our ‘mobile world’ Her argument is that mobile technology, and what we do with it, is now at the center of our family and social life, like the piano was for the Victorians and the TV was for […]

12 October 2011
Video highlights from PICNIC Festival 2011

The videos of the presentations at PICNIC Festival 2011 (14-16 September, Amsterdam) are now online. Jake Barton on Urban Collaboration and Storytelling What will inspire and connect cities of the future? At our core, we are linked together by the stories that we collectively tell. How can we create experiences that can bind us to […]

29 September 2010
UK campaign for inquiry into “mind change” caused by computers and internet

The potential transformation of our brains caused by intensive use of computers and the internet is a threat to our quality of life on the same scale as risks to the planet from climate change, according to an eminent neuroscientist. The Financial Times reports. “Lady Greenfield of Oxford University has stepped up her campaign for […]

8 July 2010
Towards a read/write urbanism

Adam Greenfield, Nokia’s head of design direction for service and user-interface design, is the author of this week’s Urban Omnibus feature. In the piece, he uses software design as a base to talk about the ways citizens call out trouble spots in the urban landscape and how we might redesign the performance of that landscape […]

24 April 2010
Toward a read/write urbanism

What might we gain, asks Adam Greenfield, if we begin to conceive of cities, for some limited purposes anyway, as software under active development? What if we imagined that the citizen-responsiveness system we’ve designed lives in a dense mesh of active, communicating public objects? Then the framework we’ve already deployed becomes something very different. To […]

8 February 2010
Microsoft Research Social Computing Symposium 2010

For the past four years, Microsoft Research (MSR) has sponsored a symposium on social computing that “brings together academic and industry researchers, developers, writers, and influential commentators in order to open new lines of communication among previously disconnected groups.” The theme of the 2010 symposium, held at ITP at NYU, was “The city as platform”, […]

1 February 2010
The Internet of things: Networked objects and smart devices

Constantine Valhouli, principal of the Massachusetts based Hammersmith Group, which consults to developers on the marketing and branding of luxury properties, and to city leaders on reviving historical downtowns, just published an overview of the potential for connected devices entitled “The Internet of things: Networked objects and smart devices.” It quotes Rob Faludi, Julian Bleecker, […]

9 October 2009
Wired UK’s special feature on digital cities

Here are the five stories that appeared in the special “Digital Cities” feature of Wired UK’s November issue. Words on the street by Adam Greenfield Ubiquitous, networked information will reshape our cities. ‘Sense-able’ urban design by Carlo Ratti Digital elements blanket our environment: transforming our cities, informing their citizens and improving economic, social and environmental […]

9 October 2009
The city as an interaction platform

Martijn de Waal was at the Picnic 2009 conference in Amsterdam, where he attended the session entitled “The City as an Interaction Platform”: Cities have always been about providing frameworks of services to improve the quality of life for residents and businesses. How will social networks, mobile devices, reactive environments, and cloud-based data services transform […]

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