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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

24 November 2013
[Book] Public and Collaborative

Public and Collaborative Exploring the intersection of design, social innovation and public policy Ezio Manzini and Eduardo Staszowski (Editors) New York, September 2013, 181 pages Download [Alternative links 1 – 2] This book edited by Ezio Manzini and Eduardo Staszowski documents and presents some reflections on efforts of DESIS Labs in Europe, Canada, and the […]

21 July 2009
Happy birthday Experientia
20 May 2009
Humin – because innovation is a human business

Experientia is proud to announce the official launch of Humin, a programme developed for Flemish SMEs and start‐ups that creates competitive advantage through people-centred innovation. In May-June last year Experientia (in collaboration with Richard Eisermann of Prospect and Tjeu Arits of Arits Consulting) worked intensively with the City of Genk, Belgium, to set out the […]

13 September 2007
A virtual think tank on regional innovation in Belgium
2 February 2007
Experience Design Lab project on care for the elderly
6 August 2006
C-Mine, creativity as a tool to transform a former Belgian mining area
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