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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

8 August 2007
Jesse James Garrett interview on usability and user experience
23 May 2007
Jesse James Garrett of Adaptive Path on delivering value through experience
11 October 2014
Reflections on Capital One’s acquisition of Adaptive Path

This week Toronto-based UX strategist Rami Tabbah and I discussed Capital One’s acquisition of Adaptive Path. We were both a bit surprised by the lack of real reflection on the pros and cons of this development (with a few exceptions), so Rami, who has worked a lot with banks, wrote one himself. His post is […]

7 March 2014
The Great Convergence

Jesse James Garrett of Adaptive Path argues that the constellations in the user experience field are shifting and that we are experiencing some sort of collision of three different “galaxies”: “The customer experience community developed out of the marketing and customer support functions in organizations — in other words, the people traditionally mandated to pay […]

6 August 2013
User experience is not just design, it’s the key to innovation and growth

Brian Solis met up with Jesse James Garrett (author of The Elements of User Experience and Co-Founder of Adaptive Path) to talk about the state of user experience (UX), its role in the future of business, and how UX deserves the attention of the c-suite. In the discussion, Garret shares how research, psychology, behavior and […]

26 November 2012
Nearly all videos of UX Week 2012 now online

Our friends of Adaptive Path have uploaded (nearly) all videos of UX Week 2012, the premier user experience design conference that took place in August in San Francisco. KEYNOTES Ducks, dolls, and divine robots: designing our futures with computing [46:26] Genevieve Bell, director of User Interaction and Experience in Intel Labs No abstract available. The […]

24 September 2010
Videos of Stanford’s HCI seminar

Below are the 2010 videos of the Human-Computer Interaction Seminar at Stanford University. Check also the full playlist. Redesigning the programming experience (May 28, 2010) Joel Brandt, a PhD candidate in the Stanford Human-Computer Interaction Group, discusses the roles that online resources play in creating software and examines the emerging class of “opportunistic” programmers out […]

28 July 2009
Stanford seminars on people, computers and design

“CS547. Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)” is a course of the Stanford HCI Group, coordinated by Terry Winograd, on topics related to human-computer interaction design. Below is a run-down of the 2008-2009 speakers (all videos are available online): September 26, 2008 – Tristan Harris , Apture New models for browsing (video) […]

7 February 2009
UX Week 2008 videos

Over the last months, Adaptive Path has been uploading videos of their latest UX Week that took place in August 2008. Donald Norman conversing with Adaptive Path president and founder Peter Merholz Author and co-founder of the Nielsen Norman Group Scott Griffith about the car sharing experience at Zipcar (synopsis) Chairman and CEO of Zipcar […]

3 February 2009
What the heck is user experience design??!!

Audio interview with Jesse James Garrett, president and co-founder of Adaptive Path. Some describe it as making things easy and enjoyable to use. Others describe it as all the elements that impact someone’s perception of a product or system. Jesse James Garrett says it’s a lot like going on a great first date. For those […]

17 October 2008
From individuals to the collective

Jeff Parks of Boxes and Arrows just posted a lot of material from the recent IDEA Conference (Chicago, 7-9 October), including a 41 slide presentation (pdf) by Aradhana Goel, the service design strategist at IDEO: When we look through the lenses of society (how we connect), mobility (how to move) and sustainability (how we consume), […]

5 August 2008
Adaptive Path explores the future of the browser

Aurora is a concept video presenting one possible future user experience for the Web, created by Adaptive Path as part of the Mozilla Labs concept browser series. Aurora explores new ways people could interact with the Web in the future based on projected technological trends and real-world scenarios. People, places and things on the web […]

27 November 2007
AJAX pioneer emphasises user experience

Jesse James Garrett, who coined the term AJAX, says that consumers want a personal relationship with the products they use, reports PC World. The inventor of the term AJAX (Asynchronous JavaScript and XML), urged attendees at The Rich Web Experience conference in San Jose, Calif. Friday to emphasize user experience when designing products. Jesse James […]

23 November 2007
The DIY Future: what happens when everyone is a designer?

Last week Joe Lamantia, a New York-based user experience and information architecture consultant, gave the closing talk at the Italian IA Summit in Trento, entitled “The DIY Future: what happens when everyone is a designer?”. In his seemingly very interesting presentation, he talks about integrated experiences, the need for permeability, and conflict as the missing […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

25 June 2007
Audio interview with Johannes Vandermeulen of Namahn
15 June 2007
Kensington uses customer experience strategy to redesign peripherals
1 June 2007
Peter Merholz: Experience IS the Product… and the only thing users care about
25 May 2007
Designing the user experience of a phone for the elderly
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