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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

27 June 2012
UCI to lead national social computing research center, led by Paul Dourish

UC Irvine will anchor a new $12.5 million, Intel-funded research center that applies social science and humanities to the design and analysis of digital information. “Technology is profoundly entangled with our everyday lives. As researchers, we can’t get a handle on what’s going on by looking at technical factors alone. We have to study them […]

29 July 2011
Review: Paul Dourish & Genevieve Bell – Divining a digital future (2011)

Michiel De Lange has published a very long and somewhat critical review of the book Divining a Digital Future: Mess and Mythology in Ubiquitous Computing by Paul Dourish and Genevieve Bell. “In Divining a Digital Future D&B reiterate many arguments made in earlier work, provide them with more flesh, and formulate some future directions for […]

16 February 2011
Paul Dourish and Genevieve Bell on ubicomp mythology

Divining a Digital Future: Mess and Mythology in Ubiquitous Computing Paul Dourish and Genevieve Bell MIT Press, April 2011, 264 pages ISBN 978-0-262-01555-4 264 pages Amazon page | MIT Press page Ubiquitous computing (or “ubicomp”) is the label for a “third wave” of computing technologies. Following the eras of the mainframe computer and the desktop […]

26 January 2008
Recent publications by Prof. Paul Dourish

Putting People First regularly features the work of UC Irvine professor Paul Dourish, whose interest lies in the crossover areas between computer science, anthropology, ubiquitous computing, mobility, design and HCI. Here are some of the recent publications by this very prolific researcher: Brewer, J., Bassoli, A., Martin, K., Dourish, P., and Mainwaring, S. 2007. Underground […]

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