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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
27 June 2012
UCI to lead national social computing research center, led by Paul Dourish

UC Irvine will anchor a new $12.5 million, Intel-funded research center that applies social science and humanities to the design and analysis of digital information. “Technology is profoundly entangled with our everyday lives. As researchers, we can’t get a handle on what’s going on by looking at technical factors alone. We have to study them […]

29 July 2011
Review: Paul Dourish & Genevieve Bell – Divining a digital future (2011)

Michiel De Lange has published a very long and somewhat critical review of the book Divining a Digital Future: Mess and Mythology in Ubiquitous Computing by Paul Dourish and Genevieve Bell. “In Divining a Digital Future D&B reiterate many arguments made in earlier work, provide them with more flesh, and formulate some future directions for […]

16 February 2011
Paul Dourish and Genevieve Bell on ubicomp mythology

Divining a Digital Future: Mess and Mythology in Ubiquitous Computing Paul Dourish and Genevieve Bell MIT Press, April 2011, 264 pages ISBN 978-0-262-01555-4 264 pages Amazon page | MIT Press page Ubiquitous computing (or “ubicomp”) is the label for a “third wave” of computing technologies. Following the eras of the mainframe computer and the desktop […]

26 January 2008
Recent publications by Prof. Paul Dourish

Putting People First regularly features the work of UC Irvine professor Paul Dourish, whose interest lies in the crossover areas between computer science, anthropology, ubiquitous computing, mobility, design and HCI. Here are some of the recent publications by this very prolific researcher: Brewer, J., Bassoli, A., Martin, K., Dourish, P., and Mainwaring, S. 2007. Underground […]

19 September 2013
Book: Design Anthropology

Design Anthropology: Theory and Practice Editor(s): Wendy Gunn, Ton Otto, Rachel Charlotte Smith Bloomsbury Academic, 2013 304 pages Design is a key site of cultural production and change in contemporary society. Anthropologists have been involved in design projects for several decades but only recently a new field of inquiry has emerged which aims to integrate […]

10 May 2013
Very successful launch of Experientia’s Talking Design lecture series

Click on image to view slideshow On Wednesday evening about 20 guests and 30 Experientia staff maxed out our little conference room to attend our very first Talking Design lecture and listen to Intel anthropologist Todd Harple, who spoke about why design and social sciences need each other, now more than ever (see also links […]

25 October 2012
Book: Configuring the Networked Self

Configuring the Networked Self: Law, Code, and the Play of Everyday Practice by July E. Cohen Yale University Press, 2012 352 pages Free pdf version | Amazon link The legal and technical rules governing flows of information are out of balance, argues Julie E. Cohen in this original analysis of information law and policy. Flows […]

6 September 2012
Ubicomp’s colonial impulse

Paul Dourish and Scott Mainwaring, the founders of the Intel funded Social Computing Research Center at UC Irvine, presented yesterday a paper at Ubicomp 2012 with the short but bombshell title “Ubicomp’s Colonial Impulse” (pdf). The abstract remains quite vague, and doesn’t much insight on what this colonial impulse is all about: Ubiquitous computing has […]

14 July 2010
Ethnography in industry

PARC, the legendary California-based research centre owned by the Xerox Corporation, is hosting a series of talks on ethnography in industry. The three talks that took place are already available online in video. More talks are scheduled tomorrow and next week. Feral Technologies: An ethnographic account of the future [ video | alternate link ] […]

17 June 2010
Resistance is futile and the design of politics

Paul Dourish, a researcher frequently written about on this blog (check e.g. Monday’s mentioning of his paper on Postcolonial Computing), has posted a few more papers that are worth exploring: “Resistance is Futile”: Reading Science Fiction Alongside Ubiquitous Computing Personal and Ubiquitous Computing Paul Dourish, Department of Informatics, University of California Genevieve Bell, Director of […]

14 June 2010
Some CHI papers that we like

Here are some of the CHI 2010 papers we like: On cross-cultural HCI Postcolonial computing: a lens on design and development Lilly Irani, Janet Vertesi and Paul Dourish, Department of Informatics, University of California, Irvine; Kavita Philip, Department of Women’s Studies, University of California, Irvine; Rebecca E. Grinter, GVU Center and School of Interactive Computing […]

12 May 2009
Johanna Brewer about ethnography and design

Nicolas Nova reports today on a lecture by Johanna Brewer about “What can ethnography do for technology?”. Brewer, who is a PhD candidate in the Informatics department at the University of California, Irvine and a collaborator of Paul Dourish in the Laboratory for Ubiquitous Computing and Interaction (LUCI), basically presented how ethnography, as a methodological […]

21 October 2008
Science fiction and HCI/interaction design

Nicolas Nova has posted some quick pointers about the relationships between science-fiction and HCI/interaction design on his blog: Human Computer Interaction in Science Fiction Movies by Michael Schmitz surveys the different kind of interaction design sci-fi movies envisioned during the past decade. It also interestingly describes how the film technicians made prototype possible and legible. […]

1 October 2008
“Resistance is Futile”: reading science fiction alongside ubiquitous computing

The Crucible/Microsoft HCI Reading Group at Cambridge University is a journal-reading group dedicated to review and critique of recent theoretical developments in human-computer interaction. In early August, the group discussed a draft manuscript from Paul Dourish (UC, Irvine) and Genevieve Bell (Intel) that is currently under review, entitled “‘Resistance is Futile’: Reading Science Fiction Alongside […]

25 August 2008
The song of context

Adam Greenfield has written a truly excellent post — in fact more like a short essay — on the difference between location and context, calling the first one positivist and the second one phenomenological. “But it [the positivist tradition] stands in stark contrast to the phenomenological take on things, which is premised on the instability […]

3 May 2008
CHI 2008: a selection on mobility

Here is my selection on mobility related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) A diary study of mobile information needs [abstract] Authors: Timothy Sohn, Kevin A. Li, William G. Griswold, and James D. Hollan (UC San Diego) Abstract: Being mobile influences not only the types of information […]

23 April 2008
Stanford University’s Human-Computer Interaction Seminar

iTunes U is an area of iTunes that lets universities in the US share – for free! – audio and video from their lectures, talks and events. The contents are globally accessible. By clicking on Power Search, you can easily limit the regular iTunes search to iTunes U. Of particular interest to the readers of […]

23 April 2008
Cultures of virtual worlds

A two-day conference this week will bring together scholars, developers and participants in virtual worlds to discuss the emerging cultures being created from a range of online communities. Event organizers theorize that virtual worlds can be studied by researchers in the fields of humanities and social sciences. Cultural anthropologist Mimi Ito, Intel anthropologist Genevieve Bell, […]

14 March 2008
When Users “Do” the Ubicomp

When Users “Do” the Ubicomp is the great sounding title of an article by Finnish researcher Antti Oulasvirta in the March-April issue of Interactions Magazine. Abstract: Computers have become ubiquitous, but in a different way than envisioned in the 1990s. To master the present-day ubicomp-a multi-layered agglomeration of connections and data, distributed physically and digitally, […]

8 February 2008
LIFT videos online

The LIFT conference started on Wednesday and unfortunately I could not attend due to work pressures (our partner Jan-Christoph Zoels is there though). But there is a solution: fifteen presentations can already be viewed online. Check out Genevieve Bell (Intel), Paul Dourish (UC-Irvine), Bruce Sterling and Younghee Yung (Nokia) to name just a few, or […]

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