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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
8 May 2008
Interview with Lou Rosenfeld and Liz Danzico

The May issue of UX matters contains an interview with Lou Rosenfeld and Liz Danzico of the publishing house Rosenfeld Media, a publisher of user experience design books. After working on five books as an editor or co-author, Lou Rosenfeld became disenchanted with the traditional book publishing model. So, in late 2005, he founded Rosenfeld […]

12 December 2012
A short film that explores trends in UI, Interaction & Experience Design

The 18 minute “Connecting” documentary, created by Bassett & Partners for Windows Phone Design Studio, is an exploration of the future of Interaction Design and User Experience from some of the industry’s thought leaders. As the role of software is catapulting forward, Interaction Design is seen to be not only increasing in importance dramatically, but […]

30 June 2010
Interactions magazine on subtlety and change

The current issue of Interactions Magazine is generally on subtlety and change, writes co-editor-in-chief Jon Kolko: “There are some strange changes under way in our world. We constantly hear the refrain of the massive chaos around us, yet the allure of such a large, looming flux may distract us from something more important: the countless […]

25 June 2010
Essays on service design in higher education

COTEN, the collaborative online research project exploring service design for higher education in 2010, features some interesting lecture essays: Small change and re-thinking education (audio) by Nabeel Hamdi 17 May 2010 Our first Special Guest is Nabeel Hamdi who, in this interview with Andy Polaine, talks about both his approach to development work, which advocates […]

26 April 2010
Interactions Magazine – May/June 2010 issue

The latest issue of Interactions Magazine is about the spread of design into new areas, write editor Jon Kolko: “The process of design is spreading into new areas of society and business, and as it does, our work gets more complicated and more rewarding. From the details of our interfaces to the focus of our […]

11 April 2010
Interactions Magazine – March/April 2010 issue

The latest issue of Interactions Magazine is about a new intellectualism of design, write co-editors Richard Anderson and Jon Kolko: one that embraces discourse, dialogue, systems thinking, and the larger role of designers in shaping culture. Here are the articles available for free online: interactions: exploring aspects of design thinking Richard Anderson, Jon Kolko Popular […]

4 January 2010
Latest issue of Interactions Magazine now available

The January-February edition of Interactions Magazine — exploring the evolving nature of experiences, people and technology — is online and some articles are available without subscription. interactions: information, physicality, co-ownership, and culture Richard Anderson, Jon Kolko From tangible computing, to societal problem solving, to the trials and tribulations of user reserach – this issue explores […]

4 November 2009
Answering the call to service design

Phi-Hong D. Ha, an interaction design and strategy consultant, discusses discusses the viability of the new field of service design with Steven Heller of AIGA Voice. Isn’t all design a service to someone? Perhaps that can be debated. But currently the service design genre is receiving considerable attention and achieving currency. When Phi-Hong D. Ha, […]

11 January 2009
10 most common misconceptions about user experience design

Whitney Hess, an independent user experience designer, writer and consultant, asked some of the most influential and widely respected [USA] practitioners in UX (including Steve Baty, Mario Bourque, Dan Brown, Liz Danzico, Bill DeRouchey, Will Evans, Chris Fahey, Kaleem Khan, Livia Labate, Erin Malone, David Malouf, Peter Merholz, Josh Porter, Louis Rosenfeld, Dan Saffer, Jared […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

19 April 2007
User research on how people consume news
4 August 2006
Designing for interaction: an interview with Dan Saffer [AIGA Voice]
19 March 2006
Peter Morville presentation on ambient findabilility at SXSW
10 November 2005
Business Week interviews Peter Morville on ambient findability

Business Week just published an interview by Liz Danzico (AIGA) with author Peter Morville on his new book Ambient Findability and on what it means to be able to find anything from anywhere at anytime, thanks to ubiquitous computing and the Net. “Intelligence is moving to the edges, flowing through wireless devices, empowering individuals and […]

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