We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Alexa Curtis recently attended EPIC, the Ethnographic Praxis in Industry Conference, a truly international gathering of ethnographers, anthropologists, strategists, designers, and others who are committed to understanding audiences in order to inform appropriate solutions. Unlike past years, there was no explicit theme to which submissions had to relate, but themes certainly did emerge. In her […]
The current issue of Interactions Magazine is the last issue of editors Jon Kolko and Richard Anderson, who reflect on the results achieved. Also Don Norman reflects in his column, and raises some pointed criticism of Interactions Magazine publisher ACM, that I endorse completely: “I recently became a columnist for Core77, an open, free Internet […]
Nokia Conversations is reporting on a rare behind-closed-doors Nokia design event dubbed The Inside Story. According to a first post, Alastair Curtis, Head of Design at Nokia, shared the design insight that your mobile is becoming more of a “sixth sense”, equipping you with “super-human” abilities. “This notion of your mobile providing your with pseudo […]
Changing behaviour will be as vital as new technologies in tackling climate change. So where is the funding for linguists, anthropologists and sociologists? Tariq Tahir reports in The Guardian. “Multidisciplinary work helps engineers and scientists, as well as the professional carers, tackle extreme weather events in the future and keep services running,” Curtis says. “They […]
Alastair Curtis, Nokia’s chief designer, discusses his design inspirations, coming Nokia devices and how Indian teenagers will influence the future of mobility, in an interview published on Forbes.com. As Nokia’s chief designer, a post the company veteran has held since 2006, he influences the look and feel of the millions of cellphones the Finnish communications […]
The IA Summit was held in Miami, FL from April 10-14. Boxes and Arrows captured many of the main conference sessions. Keynote: “Journey To The Center of Design” – Jared Spool Jared enlightens and entertains with his keynote address. It now seems the foundations of user-centered design are disintegrating. Notable community members are suggesting UCD […]
Over the last few weeks, I have been watching five documentary series. All of them deeply thought provoking and none of them directly related to the topic of this blog (although three of them deal with psychology and people’s behaviours – the other two focus on the future of technology). I think they are really […]
The San Jose Mercury News reports on why users need convincing that mobile banking is convenient and secure. “South Bay residents Curtis McGovert, Dave Ritter and Leon Mendiola have at least three things in common. They own cell phones. They bank at Wells Fargo. And they didn’t realize that they effectively have an ATM in […]
India is one of the world’s hottest mobile design locations today. The Hindu Business Line reports on what handset makers think of design in India, and how they track trends and make gadgets that reflect people’s personality and needs. The article features quotes from people at BenQ, Motorola, Nokia, Samsung, Sony Ericsson, and Vertu. Here […]
In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]