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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
19 October 2013
Observations from an ethnography conference

Alexa Curtis recently attended EPIC, the Ethnographic Praxis in Industry Conference, a truly international gathering of ethnographers, anthropologists, strategists, designers, and others who are committed to understanding audiences in order to inform appropriate solutions. Unlike past years, there was no explicit theme to which submissions had to relate, but themes certainly did emerge. In her […]

21 November 2010
Interactions Magazine – last issue of Jon Kolko and Richard Anderson

The current issue of Interactions Magazine is the last issue of editors Jon Kolko and Richard Anderson, who reflect on the results achieved. Also Don Norman reflects in his column, and raises some pointed criticism of Interactions Magazine publisher ACM, that I endorse completely: “I recently became a columnist for Core77, an open, free Internet […]

27 May 2009
Nokia’s sixth sense and new homescreen experience

Nokia Conversations is reporting on a rare behind-closed-doors Nokia design event dubbed The Inside Story. According to a first post, Alastair Curtis, Head of Design at Nokia, shared the design insight that your mobile is becoming more of a “sixth sense”, equipping you with “super-human” abilities. “This notion of your mobile providing your with pseudo […]

20 May 2009
Science alone will not save us

Changing behaviour will be as vital as new technologies in tackling climate change. So where is the funding for linguists, anthropologists and sociologists? Tariq Tahir reports in The Guardian. “Multidisciplinary work helps engineers and scientists, as well as the professional carers, tackle extreme weather events in the future and keep services running,” Curtis says. “They […]

20 November 2008
Nokia designs the future

Alastair Curtis, Nokia’s chief designer, discusses his design inspirations, coming Nokia devices and how Indian teenagers will influence the future of mobility, in an interview published on As Nokia’s chief designer, a post the company veteran has held since 2006, he influences the look and feel of the millions of cellphones the Finnish communications […]

26 April 2008
Audio files of IA Summit sessions

The IA Summit was held in Miami, FL from April 10-14. Boxes and Arrows captured many of the main conference sessions. Keynote: “Journey To The Center of Design” – Jared Spool Jared enlightens and entertains with his keynote address. It now seems the foundations of user-centered design are disintegrating. Notable community members are suggesting UCD […]

7 February 2008
Sixteen hours of video to enjoy

Over the last few weeks, I have been watching five documentary series. All of them deeply thought provoking and none of them directly related to the topic of this blog (although three of them deal with psychology and people’s behaviours – the other two focus on the future of technology). I think they are really […]

30 October 2007
Mobile banking must overcome consumer doubts

The San Jose Mercury News reports on why users need convincing that mobile banking is convenient and secure. “South Bay residents Curtis McGovert, Dave Ritter and Leon Mendiola have at least three things in common. They own cell phones. They bank at Wells Fargo. And they didn’t realize that they effectively have an ATM in […]

8 October 2007
‘My mobile is me’ – a story about mobile design in India

India is one of the world’s hottest mobile design locations today. The Hindu Business Line reports on what handset makers think of design in India, and how they track trends and make gadgets that reflect people’s personality and needs. The article features quotes from people at BenQ, Motorola, Nokia, Samsung, Sony Ericsson, and Vertu. Here […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

3 July 2007
The Nokia “observe and design” brand slide show
2 December 2006
Nokia Design video scenarios of future mobile device use
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