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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
13 November 2012
Nicolas Nova interviewed on Ethnography Matters

The people from Ethnography Matters, an ethnography group blog that is celebrating its first year anniversary today, interviewed their new regular contributor Nicolas Nova. He joins the all-woman team of Tricia Wang, Heather Ford, Rachelle Annechino, and Jenna Burrell. Nicolas teaches at the Geneva University of Arts and Design, works closely with design and corporate […]

28 June 2012
Ethnographic research in a world of big data – Part 3

In her final piece on ethnographic research in a world of big data (see earlier posts), Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, seeks to answer a few remaining questions: 1. How might big data be part of projects that are primarily ethnographic in approach? 2. What do people […]

11 June 2012
Ethnographic research in a world of big data – Part 2

Following up on her earlier piece on ethnographic research in a world of big data, Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, continues her argument against the idea that big data might usher in a new era of automatic research and along with it researcher de-skilling or that it […]

1 June 2012
Ethnographic research in a world of big data

Reacting to the Wired Magazine article that suggests that “the data deluge makes the scientific method obsolete,” Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, lists some questions that she (and maybe other ‘small data’ people) have about the big data / data analytics trend: What do researchers consider the […]

1 May 2012
The demise of the ethnographic monograph

As ethnographic practice has spilled out into the broader world of design and policy-making, business strategy and marketing, the monograph has not remained the singular format for presenting ethnographic work. In the design community and high-tech industry, it is the conference paper (see EPIC, DIS, CSCW, and CHI, etc), the technology demo, and within corporate […]

16 September 2009
Grameen Foundation: mHealth ethnography report

One of the projects of AppLab, the application laboratory of the Grameen Foundation, is focused on mobile technology for community health (MoTeCH) in Ghana: “Grameen Foundation has launched an initiative to determine how best to use mobile phones to increase the quantity and quality of antenatal and neonatal care in rural Ghana. Funded by a […]

11 April 2009
Africa perspective on the role of mobile technologies in fostering social and economic development

Last week, the W3C Mobile Web Initiative organised a workshop on the “Africa Perspective on the Role of Mobile Technologies in Fostering Social Development” in Maputo, Mozambique. The workshop set out to understand the specific challenges of using mobile phones and Web technologies to deliver services to underprivileged populations of developing countries, and to capture […]

2 November 2008
Everyday Digital Money workshop at UC Irvine

The Department of Anthropology at the University of California at Irvine recently organised a workshop on innovation in digital money, entitled Everyday Digital Money. The workshop examined this emerging, complex, and unevenly distributed landscape of digital money innovation from cultural, psychological, legal, artistic, technological, and industrial perspectives, in order to identify key topics for future […]

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