We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
The people from Ethnography Matters, an ethnography group blog that is celebrating its first year anniversary today, interviewed their new regular contributor Nicolas Nova. He joins the all-woman team of Tricia Wang, Heather Ford, Rachelle Annechino, and Jenna Burrell. Nicolas teaches at the Geneva University of Arts and Design, works closely with design and corporate […]
In her final piece on ethnographic research in a world of big data (see earlier posts), Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, seeks to answer a few remaining questions: 1. How might big data be part of projects that are primarily ethnographic in approach? 2. What do people […]
Following up on her earlier piece on ethnographic research in a world of big data, Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, continues her argument against the idea that big data might usher in a new era of automatic research and along with it researcher de-skilling or that it […]
Reacting to the Wired Magazine article that suggests that “the data deluge makes the scientific method obsolete,” Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, lists some questions that she (and maybe other ‘small data’ people) have about the big data / data analytics trend: What do researchers consider the […]
As ethnographic practice has spilled out into the broader world of design and policy-making, business strategy and marketing, the monograph has not remained the singular format for presenting ethnographic work. In the design community and high-tech industry, it is the conference paper (see EPIC, DIS, CSCW, and CHI, etc), the technology demo, and within corporate […]
One of the projects of AppLab, the application laboratory of the Grameen Foundation, is focused on mobile technology for community health (MoTeCH) in Ghana: “Grameen Foundation has launched an initiative to determine how best to use mobile phones to increase the quantity and quality of antenatal and neonatal care in rural Ghana. Funded by a […]
Last week, the W3C Mobile Web Initiative organised a workshop on the “Africa Perspective on the Role of Mobile Technologies in Fostering Social Development” in Maputo, Mozambique. The workshop set out to understand the specific challenges of using mobile phones and Web technologies to deliver services to underprivileged populations of developing countries, and to capture […]
The Department of Anthropology at the University of California at Irvine recently organised a workshop on innovation in digital money, entitled Everyday Digital Money. The workshop examined this emerging, complex, and unevenly distributed landscape of digital money innovation from cultural, psychological, legal, artistic, technological, and industrial perspectives, in order to identify key topics for future […]