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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

27 October 2009
Tim Berners-Lee and Einar Kvaran on the digital revolution

More video rushes on the site of Digital Revolution (working title), an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World Wide Web. Tim Berners-Lee interview – Ghana Tim Berners-Lee is best known as the inventor of the World […]

6 October 2009
Charles Leadbeater and Tim Berners-Lee on the digital revolution

Digital Revolution (working title) is an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World Wide Web. The BBC intends to tell the story of the web in four one-hour programmes. Programme one — Power on the web — […]

5 June 2009
Tim Berners-Lee: I no longer understand the web

World Wide Web inventor Tim Berners-Lee wants to put the web under the microscope to investigate how it changes our behaviour. Paul Marks asked in The New Scientist him what he hopes to achieve. “Web science is already happening. People are studying the effect of the web within disciplines like social science, economics, psychology and […]

2 November 2006
Tim Berners-Lee launches research project on social implications of web’s development

According to the BBC, Sir Tim Berners-Lee (Wikipedia | blog) wants to set up a research project to study the social implications of the web’s development. “The changes experienced to date because of the internet are just the start of a more radical transformation of society, he says.” “His new web science research initiative will […]

31 August 2006
Berners-Lee calls for Web 2.0 calm [The Register]

Five years after the first internet bubble burst, we’re now witnessing the backlash against Web 2.0 and a plethora of me-too business plans, marketing pitches and analyst reports exploiting the nebulous phrase. Tim Berners-Lee, the individual credited with inventing the web and giving so many of us jobs, has become the most prominent individual so-far […]

10 August 2005
Tim Berners-Lee on blogging and the future of the web [BBC Newsnight]

In August 1991, Sir Tim Berners-Lee created the first website. Fourteen years on, he tells BBC Newsnight’s Mark Lawson how blogging is closer to his original idea about a read/write web. Read full interview

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