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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

2 October 2015
Draft proceedings of EPIC 2015 conference online

The 2015 edition of EPIC, the premier international gathering on the current and future practice of ethnography in the business world, will take place in Sao Paulo, Brazil next week. The draft proceedings have just been posted. Here is the table of contents: Bridging Theory & Practice – Curated by Amyris Fernandez, Fundação Getulio Vargas […]

19 February 2014
Videos of Day 1 of Interaction14 conference

Languaging reality, dialogue and interaction [41:05] Keynote by Klaus Krippendorff, Emeritus Professor of Communication at The Annenberg School for Communication, University of Pennsylvania In his keynote, Klaus distinguishes four theories from the philosophy of language and elaborate on dialogical conceptions of how reality comes to be constructed. To him, languaging – the process of conversing […]

15 February 2011
Documentary highlights how Programma 101 put people first

The upcoming documentary Programma 101 – Memory of the Future by Alessandro Bernard and Paolo Ceretto, celebrates Olivetti’s invention of the first personal desktop computer, back in 1965, and the wide implications it has had since. Video reflections by Bruce Sterling, Massimo Banzi (of the Arduino), Mario Bellini and others are already online. When Italian […]

26 April 2010
Interactions Magazine – May/June 2010 issue

The latest issue of Interactions Magazine is about the spread of design into new areas, write editor Jon Kolko: “The process of design is spreading into new areas of society and business, and as it does, our work gets more complicated and more rewarding. From the details of our interfaces to the focus of our […]

10 May 2009
Journal of Business Strategy on design innovation

A special issue of Journal of Business Strategy on ‘The practice of innovation: design in process’, is now available. There is a great deal of energetic discussion about why design innovation has become critical for the success and growth of businesses today and experts in business management are discussing ways to think about design as […]

9 August 2008
HP Labs ponders grabbing attention in the age of social computing

According to the Register, HP Labs is hard at work figuring how to harvest the collective intelligence of groups arising from “web 2.0” and turn it into a profit. In a short article, the Register reports on an update that Bernardo Huberman, a senior fellow and director of the Social Computing Lab at HP Labs, […]

3 May 2008
CHI 2008: a selection on strategic issues

Here is my selection on papers on more strategic issues presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Empathy and experience in HCI [abstract] Authors: Peter Wright (Sheffield Hallam University) and John McCarthy (University College Cork) Abstract: For a decade HCI researchers and practitioners have been developing methods, practices and […]

10 April 2008
Videos online of Potsdam interaction design conference

Last year’s conference “Innovation Forum Interaction Design” focused on all aspects of interface and interaction design: mobile telephone and media interfaces, problem solutions and product visions, web pages and virtual worlds, art and commerce, business and science. Speakers included Gillian Crampton Smith, Anthony Dunne, Tim Edler, Frank Jacob, Gesche Joost, Bernard Kerr, Patrick Kochlik, Kristjan […]

12 March 2008
Art Center College opening up a global debate

The world of design and innovation has greatly changed in the last decade. The challenges are more complex, more intricate, and more systemic, and therefore require an increasingly holistic and multidisciplinary approach, especially in education. Or in the words of Richard Koshalek, president of the Art Center College of Design: “The educational requirements of complex […]

12 February 2008
Videos of Interaction 08 presentations now online

Most of the presentations of the recent Interaction 08 conference are now online.  Here they are in alphabetical order of the speaker’s last name: Cinematic Interaction Design, Sarah Allen, Laszlo Systems (synopsis) Concept Ideation and IxD, Gretchen Anderson, Lunar (synopsis) Experience Design, Convergence + The Digital Agency, David Armano, Critical Mass (synopsis) Effective Prototyping Methods, Jonathan […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

25 January 2007
Another Microsoft user experience “evangelist”
24 January 2007
Microsoft and user experience
14 December 2006
Good user experience at Microsoft
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