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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
6 September 2012
Marko Ahtisaari, “Nokia’s visionary,” wants to “out-design Apple”

Marko Athisaari, Nokia’s head of design, is pushing a general overall vision where advanced function is blended into unforgettable form¿post-industrial form. The dream, if not the exact language, is very familiar. Nokia is marketing its phone directly into the teeth of Apple’s strength: Design. He talks a great game, and fondles an impressive product. But […]

9 September 2011
Marko Ahtisaari: Patterns of Human Interaction (the Nokia N9 design video)

Marko Ahtisaari is the global head of Nokia’s design unit, and he is responsible for Nokia’s product and user experience design. During Copenhagen Design Week, Marko shared Nokia’s thoughts on how design will shape and influence the patterns of human interaction in the future at a Nokia event at Bella Sky Hotel. He then discussed […]

11 October 2008
Congratulations to the Ahtisaari family

On this blog, we have repeatedly featured the insights of Marko Ahtisaari, the former director of design strategy at Nokia and now director of brand and design at the advertising-supported phone company Blyk, and earlier this year we had the pleasure of working with him on a small project. Yesterday Marko’s father Martti Ahtisaari, the […]

2 October 2007
Marko Ahtisaari on the Blyk user experience

Mobi Ad Network has published an interview with Blyk’s Marko Ahtisaari where he talks about the design of the service, user testing, targeting and personalisation. Blyk – the first completely ad-supported MVNO – launched this week in the UK market. There has been a lot of controversy about Blyk’s innovative business model – providing free […]

23 January 2007
Ahtisaari talk on the future of mobility
1 December 2005
Interview with Nokia design director Marko Ahtisaari

A recent interview with Marko Ahtisaari is now online at the Danish Design Center’s web portal. Ahtisaari is the Director of Design Strategy at Nokia and Sebastian Campion talked to him just before his presentation at the Ars Electronica conference in September. Besides talking about hot industry concepts such as ‘simplicity’, Ahtisaari offers some insight […]

18 January 2011
Devices will allow for more heads-up mobility

Marko Ahtisaari, senior vp and head of design strategy at Nokia, was interviewed on the [Nokia] Ideas Project site. In the [short] interview, Ahtisaari states that true mobility means devices that users can operate and interact with on the go, at a glance and even one-handed; an alternative to the immersive attention many current smart […]

23 June 2010
The huge challenge of Nokia’s head of design and UX

The acclaimed Italian journalist Luca De Biase recently interviewed Marko Ahtisaari (blog – wikipedia), Senior Vice President, Design and User Experience of Nokia, for the Italian business newspaper Il Sole 24 Ore. Here is what happened these last few weeks: A warning by Nokia on second-quarter sales and profits, a recent fall in the Nokia […]

16 May 2010
Nokia’s designs on Apple

As Nokia’s senior vice president of design and user experience, Marko Ahtisaari is the man charged with leading the software and hardware designers who must craft the challenger to the iPhone, BlackBerry and Android devices that the Finns have so far lacked, reports the FT’s tech blog. “I still think the whole industry is missing […]

30 January 2008
Blyk as a user-generated media company

Marek Pawlowski of MEX thinks that Blyk, the advertising-funded MVNO, is really a user-generated media company: “Blyk is typically described in press reports as ‘an advertising-funded MVNO’, but after spending some time looking at the company’s model and talking to the management, I’m inclined to think of it as a new type of mobile business. […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

18 February 2007
Videos of “Digital, Life, Design” conference online
3 November 2006
Goodbye, mobile phone bills. Hello, advertising. [International Herald Tribune]
4 October 2006
How the human experience drives design at Nokia
1 June 2006
Nokia design director describes second stage of mobile communications

This afternoon Nokia’s Design Director Marko Ahtisaari talked about “Mobile 2.0: Social Renaissance” at Reboot 8.0 in Copenhagen, Denmark. In his talk, which is summarised by Nicolas Nova on Pasta & Vinegar, Ahtisaari described the second stage of mobile communication. The mobile industry today has a huge scale: it reached 2bn mobile subscribers today. Ahtisaari […]

23 September 2005
Ars Electronica posts audio of over forty presentations

Ars Electronica posted over forty mp3 audio files (or “podcasts”) of presentation that took place at its recent festival, 1-6 September 2005.

12 September 2005
Nokia design director on mobile future

Next year there will be more than 2 billion mobile phone users in the world. Marko Ahtisaari, Director of Design Strategy at Nokia, outlines seven challenges to our shared mobile future: reach, sometimes off versus always on, hackability, social primitives, openness, simplicity and justice. The post is a revised version of a talk given at […]

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