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"jakob nielsen"

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

27 July 2011
Jakob Nielsen report on intranet portals

  Jakob Nielsen has published a new report with 19 new case studies of enterprise portals. It finds slow growth in new features. The focus is instead on robust integration and formalizing governance. “The headline for our last intranet portal study was “Enterprise Portals Are Popping.” Now, 3 years later, we revisited this space with […]

9 August 2007
Jakob Nielsen: the web design guru that web designers love to hate
15 February 2007
Adaptive Path president takes aim at Jakob Nielsen
10 October 2006
Jakob Nielsen on getting more users to contribute
9 October 2005
How usable is Jakob Nielsen?

Jakob Nielsen is still very popular outside the usability community. Amongst his colleagues however, his popularity has been eroding steadily. Why? There are a couple of reasons for this. It’s an older story, but nevertheless still relevant. Read full story

26 May 2011
Gestural interfaces: a step backwards in usability

Donald A. Norman and Jakob Nielsen of the Nielsen Norman group argue that today’s gestural user interfaces are a usability nightmare and that we need to come back to some basic HCI realities in the design of gestural user interfaces. “In a recent column for Interactions Norman pointed out that the rush to develop gestural […]

2 November 2010
Reflections on iPad usability

The former design director for the New York Times has written a blog post giving his thoughts on magazine apps for the iPad (something he clearly gets asked about a lot), reports Mathew Ingram on GigaOm. The bottom line? He hates them. With a passion. Why? Because, Khoi Vinh says, they’re “bloated [and] user-unfriendly” and […]

2 September 2010
To win over users, gadgets have to be touchable

Researchers say that touch screens are the start of a trend to make computers more open to human gestures, argues the New York Times. “Device makers in a post-iPhone world are focused on fingertips, with touch at the core of the newest wave of computer design, known as natural user interface. Unlike past interfaces centered […]

2 September 2010
Interactions magazine on human nuances

The current issue of Interactions Magazine is generally on the nuances of what makes us human, writes co-editor-in-chief Jon Kolko, and more in particular “about authenticity, complexity, and design-and the political, social, and human qualities of our work”. Here are the articles that are currently available for free: interactions: authenticity, complexity, and design by Jon […]

24 June 2008
Critical SAP report on CHI 2008

The SAP Design Guild has published a long and quite critical report on the recent CHI conference by Gerd Waloszek, a user experience professional at the business software company SAP. The SAP Design Guild is a site maintained by SAP User Experience, where SAP AG offers its public user interface design resources. “Unlike my colleague […]

12 February 2008
Two new contributions on UXmatters

UXmatters just published two new articles: Designing ethical experiences: social media and the conflicted future By Joe Lamantia Questions of ethics and conflict can seem far removed from the daily work of user experience (UX) designers who are trying to develop insights into people’s needs, understand their outlooks, and design with empathy for their concerns […]

29 November 2007
Intranet Information Architecture

Jakob Nielsen has published the executive summary of his study of 56 intranets. The study documents intranet IA processes and the resulting designs, both in terms of the visible user interfaces and the underlying structures. The report contains detailed profiles of 56 real-world intranets’ information architecture as well as generalised analyses and best-practice recommendations derived […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

10 February 2007
Ajax vs. page views – web metrics vs. usability [USA Today]
16 January 2007
Corporate intranets apply Web 2.0 for user benefits, reports Nielsen Norman Group

Intranets typically avoid the over-hyped fads that wash across the Web, according to usability expert Jakob Nielsen, whose research firm Nielsen Norman Group today announced the winners of its seventh annual intranet design contest. This year, rather than avoid the Internet fads, including social networking and wikis, intranet design teams applied them in restrained ways […]

31 May 2006
B2B sites have far worse user experience than consumer sites [Forbes Magazine]
23 November 2005
New online usability journal

  The Usability Professionals’ Association (UPA) just published the inaugural issue of the Journal of Usability Studies, a UPA peer-reviewed, on-line journal dedicated to “promoting and enhancing the practice, research, ethics and education of usability engineering”. A great positive is that the stories are available for free, unlike UPA’s User Experience magazine, which is only […]

10 July 2005
CNN vision

CNN asked leading thinkers for their thoughts and ideas about the challenges facing the world. Norman Forster: Building a sustainable future Two trends will affect global practice over the next two decades: the need to pursue sustainable patterns of development; and the opportunities presented by developing economies Bill Gates: Get ready for chip implants Technological […]

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