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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

24 November 2013
Bruce Sterling on the value of design fiction (and some example videos)

Bruce Sterling’s Wired UK article on the value of design fiction is very much worth a read, as it defines the field so well: “A formal definition exists: “Design fiction is the deliberate use of diegetic prototypes to suspend disbelief about change.” There’s heavy freight in that sentence, but most can be disposed of promptly. […]

6 October 2010
Bruce Sterling interview by Rhys Hughes

Last week, La Stampa newspaper of Turin, Italy published an interview with Bruce Sterling, conducted by Welsh writer and essayist Rhys Hughes. The complete English version of the interview has now been posted on fortykey (which by the way has a very interesting collection of essays). An excerpt: Rhys: The ‘Internet of Things’ is a […]

26 April 2009
Design Fiction, an Interactions Magazine cover story by Bruce Sterling

As a contributing editor for Interactions Magazine, Experientia partner Mark Vanderbeeken was tasked with finding clever people to write a story for the magazine. His first choice was Bruce Sterling. Bruce accepted and wrote a wonderful contribution — much appreciated by the editors — that was chosen as the magazine’s cover story. “We have entered […]

1 March 2009
Book reviews of The Caryatids by Bruce Sterling

Bruce Sterling’s new science fiction novel The Caryatids is out and is collecting its first reviews. Here are the ones I found so far: Cory Doctorow – Boing Boing “Bruce Sterling’s The Caryatids, my pick for best book of 2009, a novel of clear-eyed hope for the future.” “Bruce Sterling has been one of the […]

12 December 2008
Bruce Sterling’s brixels

Bruce Sterling looked at the KashKlash questionnaire results and condensed it all into four narrative future scenarios. An excerpt from the last one: But then his son — who had gone into “cloud design,” God help him — started referring to bricks as “brixels.” A brick house was a byword for solidity. “Solid as a […]

11 November 2008
The Caryatids: a new book by Bruce Sterling

The Caryatids (hardcover) by Bruce Sterling Hardcover: 304 pages Publisher: Del Rey (February 24, 2009) During a speech at Mobile Monday Amsterdam, Bruce Sterling announced his next book “The Caryatids”. According to Sterling, the book which will be published in February, is an “internet of things” book, set in the 2060’s, that “tries to describe […]

11 November 2008
Bruce Sterling preaching the tech gospel

In this nearly 27 minute video Bruce Sterling, a leading futurist, speaker, columnist and science fiction writer, shares his vision on where mobile is heading. Preaching his story from a somewhat unconventional place, the pulpit instead of the stage, he managed to silence the audience. Check the video to see what he had to say […]

7 March 2008
A conversation about Torino with Bruce Sterling

Today Torino World Design Capital published an interview Experientia partner Mark Vanderbeeken recently conducted with Bruce Sterling. This time not about spimes, ubiquitous computing or digital fabrication, but about his experience with the city where he lived for the last six months. Bruce likes Torino and in this interview he gives quite a few reasons […]

13 September 2007
Bruce Sterling lecture in Torino, Italy

Bruce Sterling will be speaking on his recent book “Shaping Things” in Torino, Italy on Thursday 27 September at 6pm. The event will take place at the “Circolo dei Lettori” [Readers Club]. Sterling [wikipedia – blog] is an American science fiction writer and highly acclaimed futurist thinker and design critic. He will be living in […]

26 August 2007
Bruce Sterling writes ‘dispatches from the hyperlocal future’ for Wired Magazine
2 June 2007
Bruce Sterling moving to Torino, Italy
11 March 2006
Bruce Sterling on the internet of things
24 January 2006
“Shaping Things” by Bruce Sterling

“Shaping Things is about created objects and the environment, which is to say, it’s about everything,” writes Bruce Sterling in this addition to the Mediawork Pamphlet series. He adds, “Seen from sufficient distance, this is a small topic.” Sterling offers a brilliant, often hilarious history of shaped things. We have moved from an age of […]

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