putting people first

by experientia
by experientia
13 September 2007

A virtual think tank on regional innovation in Belgium

Be the first to share
putting people first
by experientia

C-Mine
Since July we at Experientia have been working with the Belgian City of Genk and the Belgian Province of Limburg on helping them to define what a future design centre to be located within the spectacular C-Mine former mining area could become, and how it could be integrated with other facilities on the site (such as the Media & Design Academy and the JAGA Experience Factory).

[See also these previous posts on C-Mine and Genk]

We are treating the project as a typical user-centred design project, starting off with an extensive assessment of needs and requirements of users and stakeholders. These insights will then be brought together in a series of prototypical ideas that we are going to test again, before a final constellation will be agreed upon, and formalised into a legal entity.

At this stage it is too premature to say what the new design centre might focus on, but in the current research phase we are exploring many options: in terms of design – from product to service to strategic design; in terms of stakeholders; in terms of sectors we might be working with – e.g. business and industry, social services, public structures; and in terms of territory – considering only the Province or also its immediate surroundings (Maastricht, Leuven, Aachen, Eindhoven). At this exploratory stage we want to keep an open mind before we start making choices and assigning priorities.

The Province of Limburg is the region where Experientia partner Mark Vanderbeeken was born. He hasn’t lived there in several decades, in fact he haven’t lived in Belgium since 1994. Not surprisingly, much has changed. There is a new dynamism in the region, a belief that things are changing in a good direction, that Limburg could have a promising future. There is also a high quality of institutional leadership. Mark’s impressions are still fairly limited but energising nevertheless.

Hence our idea to bring together some Limburgers or Belgians, who may or may not be living abroad, are active in the design and design innovation area, care for the place they come from, and want to participate in an online think tank on regional innovation in that area. In fact, also non-Belgians are welcome to join, provided they know the area somewhat, for instance people from the neighbouring countries.

We are not yet entirely sure how we will structure this process, but to start off with we have created a Facebook group called C-Mine and a Yahoo Group that you can join. Once we have a small group of people on board, they will get to know more about the project and how they can contribute.

Be the first to share
Related Article
23 January 2015
Designing a user experience for wearable devices
Gradinar Razvan discusses some of the questions that UX designers will need to consider when designing for wearables. In particular, he presents the key things that designers should keep in mind when they are designing …
Related Article
19 January 2015
The agency is dead. Long live the agency.
The traditional agency model is physically more than alive on a small scale, but mentally has been stagnating, writes Tobias van Schneider, Product Design Lead at Spotify NYC: Agencies are now tasked to find their own voice, …
Related Article
19 January 2015
In the age of the Internet of Things, all products are software products
Esko Kilpi, the principal of Esko Kilpi Ltd, a leading research and consultancy firm focusing on the art of interaction, science of social complexity and the design of digital work, writes about how the value …
Related Article
18 January 2015
Texting is family glue for the 21st century
Recent research from the University of Kansas looks at the way technological advancements influence interpersonal communication, with a focus on familial relationships. The study tested whether the number of media used by families to interact …
Related Article
15 January 2015
Ezio Manzini’s introduction to design for social innovation
Design, When Everybody Designs - An Introduction to Design for Social Innovation By Ezio Manzini The MIT Press, 264 pages February 2015 In a changing world everyone designs: each individual person and each collective subject, from enterprises to …
Related Article
1 January 2015
Happy Playful New Year
Related Article
1 January 2015
The business of design consulting
Robert Fabricant, who moved from design consultancy Frog to development consultancy Dalberg, writes that the business of design consulting is undergoing mass extinction. In a long article for Wired he presents the history of design …
Related Article
21 December 2014
Experientia’s Twitter feed live
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

See all articles