how-facebook-design-researchers-evaluate-first-time-user-experience

Chris Dannen, the editor of Co.Labs at FastCompany, sat down with Facebook UX Researcher Marco De Sa to learn his thoughts on enticing first-time users.

The interview is split out in two parts:
- Part One: What are you looking for in a first time user experience?
- Part Two: all other questions

Nothing much revealing in the interview, except how superficial research leads to superficial results.