putting people first

by experientia
by experientia
23 March 2006

Going more public: situated display design in a care setting through co-realisation

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putting people first
by experientia

Display design
This article, published in Gain, AIGA’s Journal of Business and Design, describes findings from the field work at a residential community care facility for ex-psychiatric hospital patients.

The field work focused on distributed care-workers who looked after residents at the two sites forming the facility.

The authors (Connor Graham of the University of Melbourne, and Keith Cheverst, Christian Kray, Mark Rouncefield of Lancaster University) reflect on the process of co-realisation that verified their understanding of the setting and generated initial technology designs.

This involved sharing scenarios descriptive of typical activity with care workers and presenting a demonstration of networked public display technology in use.

The authors then illustrate how co-realisation both refined their understanding of care workers’ work needs and informed them about how and where public display technology could be deployed. Finally, they present an initial design for a public display.

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