The divide between “digital natives” and “digital immigrants” is vast, and a new study of Internet use in the land of Gutenberg finds that twice the number previously believed barely go online at all.
“According to the study, so-called “Digital Natives” – mainly the young – feel safe on the Internet and assume responsibility for their personal data. “I surf, therefore I am,” is the way [Matthias] Kammer [director of DIVSI, the German Institute for Trust and Safety on the Internet that published the study] describes the approach of Digital Natives, paraphrasing French philosopher René Descartes’s famous line “I think, therefore I am.”
By contrast, those dubbed “Digital Immigrants” who regularly — but mostly unwillingly — use the Internet, feel strongly that it puts them at risk, and that politicians should come up with strict new data protection regulations.
And then there are the “Digital Outsiders,” who are so fearful of losing control over their personal data that they don’t go online at all. Fears, as Kammer jokingly explained, include “deleting the Internet” if they make an inadvertent wrong move.”
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Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
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Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]