4 November 2010

Four year ethnographic study of Global Voices

Be the first to share

Lokman Tsui
How would a newsroom look if we could build it from scratch, current technologies in hand?

A 4 year ethnograhic study of Global Voices brought Lokman Tsui, an Assistant Professor in Media and Communication at the City University of Hong Kong to the concept of the transformative newsroom. The research results are published in his doctoral dissertation “A Journalism of Hospitality“.

“My project answers this question through a comparative study of legacy mainstream professional newsrooms that have migrated online, what I call “adaptive newsrooms”, and two “transformative” newsrooms, Indymedia and Global Voices. In particular, it takes up the challenge of rethinking journalism in the face of new technologies, by analyzing the cultures, practices and people of a new kind of news production environment: Global Voices, an international project that collects and translates blogs and citizen media from around the world in order to “aggregate, curate, and amplify the global conversation online – to shine light on places and people other media often ignore.”

An ethnographic study of Global Voices spanning four years reveals that the internet enables a radical shift in several key facets of news production: its political economy, its sociology and its culture. The Global Voices newsroom, for example, demonstrates how the internet allows for different kinds of newsroom routines that are designed to bring attention to underrepresented voices, whereas it was previously thought routines determined the news to be biased towards institutional and authoritative voices. I argue that these changes in news production challenge us to judge journalistic excellence not only in terms of objectivity or intersubjectivity, but increasingly also in terms of hospitality. Roger Silverstone defined hospitality as the “ethical obligation to listen.” Understanding journalism through the lens of hospitality, the internet presents a unique opportunity as well as poses a radical challenge: in a world where everybody can speak, who will listen? I suggest that in a globally networked world, there continues to be a need for journalism to occupy an important position, but that it will require a process of rethinking and renewal, one where journalism transforms itself to an institution for democracy where listening, conversation and hospitality are central values.”

Download dissertation

(via Dina Mehta)

Be the first to share
28 May 2015
The driverless car push ignores challenges of people and context
Autonomous or driverless cars are based on a technology push strategy. Beyond statements like “freeing up time”, “reducing accidents” and some simple scenarios on “remote parking” or “vehicle sharing”, there is far too little thought …
25 May 2015
A Bauhaus-inspired, human-centered internet of things
In a short opinion piece in The Guardian, Jenny Judge and Julia Powles state that the Bauhaus movement could be a model for a more human-centered internet of things: "Back in the early 20th century, the …
22 May 2015
Conference Call: Design Anthropological Futures
Design Anthropological Futures conference Organised by the Research Network for Design Anthropology August 13-14, 2015 Royal Danish Academy of Fine Arts - School of Design in Copenhagen, Denmark The Design Anthropological Futures conference explores future-making from a design …
17 May 2015
We are ignoring the new machine age at our peril
In 2009, W Brian Arthur published a remarkable book, The Nature of Technology, in which he formulated a coherent theory of what technology is, how it evolves and how it spurs innovation and industry. Technology, …
17 May 2015
Design thinking without deep analysis is reckless. A more balanced approach is needed.
Larry Keeley, co-founder of innovation firm Doblin which is now a unit of Deloitte Consulting LLP, says that too often advocates of “design” regard it as an elixir that can somehow transform conservative companies into …
17 May 2015
[Book] Anthropologist explores the many faces of Anonymous
Hacker, Hoaxer, Whistleblower, Spy: The Many Faces of Anonymous by Gabriella Coleman Verso Publishers November 2014 Hardback, 464 pages Abstract Half a dozen years ago, anthropologist Gabriella Coleman set out to study the rise of this global phenomenon just as some …
13 May 2015
The thirteen Ps of big data
Big data are often described as being characterised by the ‘3 Vs’: volume, variety, and velocity, sometimes augmented with value, veracity/validity, virality, and viscosity. These characterisations principally come from the worlds of data science and data …
10 May 2015
Developing patient-centred care: an ethnographic study of patient perceptions and influence on quality improvement
Developing patient-centred care: an ethnographic study of patient perceptions and influence on quality improvement By Alicia Renedo and Cicely Marston BMC Health Services Research (2015) 15:122 DOI 10.1186/s12913-015-0770-y Background - Understanding quality improvement from a patient perspective is …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

See all articles