putting people first

by experientia
by experientia
9 August 2007

Five new experience design-related interviews by Adaptive Path

Be the first to share
putting people first
by experientia

Washington
The American experience design consultancy Adaptive Path has posted five interviews on its website that are worth checking out. All interviewees are speakers at Adaptive Path’s upcoming UX Week, a four-day conference introduces user experience practitioners to new rich internet application design approaches, practical prototyping techniques, effective cross-organization communications strategies and more.

Note that for some reason the accompanying photos on the Adaptive Path website portray the interviewers, not the interviewees – an error I tried to correct here (although I couldn’t find a photo of Barbara Ballard).

Liz Sanders
What’s new in participatory design with Liz Sanders
Liz Sanders (UX Week conference page) is the president of MakeTools, a design research company that focuses on collaborative creativity about the participatory process and it’s impact on design. Liz has worked across a variety of mediums, including interactive/web, industrial design and architecture.

“What we’re doing in participatory design is involving the people who we’re serving through design as participants in the process. We’re involving them in as co-creators of the whole process. If you don’t believe people are creative, then you really can’t do this.”

Deborah Adler
Discussing ClearRX with Deborah Adler
A recent story, that’s quickly becoming a classic, is the origin and design of the [American] Target pill bottle and the surrounding ClearRX system. It’s an inspiring and instructive story about the power of design to impact business and to change people’s lives. In this interview Deborah Adler (UX Week conference page), designer of the ClearRX pill bottle, discusses her experience.

“At the time, I was coming up with my thesis and my grandmother accidentally took my grandfather’s medicine; they were both prescribed the same drug, but just different dosage strengths. When I looked in their medicine cabinet, I wasn’t at all surprised by their befuddlement because it turned out that their package was practically identical.”

Bill DeRouchey
Ziba’s Bill DeRouchey on interaction design in the field
Bill DeRouchey (blog), an interaction designer at Ziba Design in Portland, Oregon, discusses how you can learn interaction design from everyday objects.

“Industrial designers approach things quite differently than people who are designing for on screen. Just the amount of sketches, comps, and exploration that they do — they take nothing for granted for the first full phase of the project. I definitely think that I came to this approach [from my background in] an industrial design environment. Thinking about things like zoning, hierarchies, and priorities a little bit more.”

Designing the mobile user experience
Barbara Ballard on the mobile space
Barbara Ballard, president of Little Springs Design and author of Designing the Mobile User Experience, talks about her thoughts on designing for the mobile space.

“The mobile phone is the one device that is going to be in your pocket. It’s going to be carried with you all the time. This has a number of fairly obvious implications for limitations of the device and I’m not talking about right now, I’m talking about structurally long-term”

Karon Weber and Bill Scott
Karon Weber and Bill Scott talking about Yahoo! Teachers
Karon Weber, principal designer at Yahoo!, and Bill Scott (blog), AJAX evangelist at Yahoo!, talk about their work on the upcoming release of Yahoo! Teachers.

“I think that both Bill and I believe deeply in participatory design, and we come out of a world where you have a troika between end users, designers, and engineering. This was actually a perfect use case from that standpoint, where we had the prowess of Yahoo! engineering, Yahoo! designers, and then this community of teachers who knew what they wanted. So this notion that we could build things by teachers, for teachers, was really how we approached the project.”

Be the first to share
Related Article
21 December 2014
Why Americans care more about experiences than possessions
Leslie Bradshaw, managing parter of Made by Many, describes Americans' shifting value systems. "Young people have redefined success, and their new definition values experience over possession. The word “experience” may sound like a code word for …
Related Article
20 December 2014
Why Mozilla conducts qualitative user research
"Technology and business organizations often default to a positivist worldview and subsequently believe that quantitative results that provide numeric measures have the most value," writes Bill Sellman, Lead User Researcher on Firefox. "The hype surrounding …
Related Article
19 December 2014
Beautiful users: book and exhibition
BOOK Beautiful Users: Designing for People Edited and designed by Ellen Lupton Princeton Architectural Press, 2014, 144 pages In the mid-twentieth century, Henry Dreyfuss, widely considered the father of industrial design, pioneered a user-centered approach to design that focuses …
Related Article
16 December 2014
World Development Report 2015 explores “Mind, Society, and Behavior”
WASHINGTON, December 2, 2014 — Development policies based on new insights into how people actually think and make decisions will help governments and civil society achieve development goals more effectively. A richer and more accurate …
Related Article
8 December 2014
Understanding human behaviour to improve mobile research design
Shirley Eadie, founding member and CEO of Pondering Panda, explored some of the idiosyncrasies of the human condition at last month's MRMW Africa conference [Market Research in the Mobile World], in order to help attendees …
Related Article
5 December 2014
Using sensors in design research
Elliott Hedman is the founder of the design consultancy mPath, where he’s pioneering a new approach to design research. It combines stress-testing sensors with traditional observational techniques. The idea is to uncover the tiny, often …
Related Article
4 December 2014
There is no such thing as UX Design
Peter Merholz argues that the entire “field” of user experience emerged for one reason — to accommodate, and overcome, poor (or non-existent) product management practices. He now wants to retire the term: "'User experience design' served a …
Related Article
3 December 2014
The politics of the sharing economy
Trebor Scholz, Associate Professor for Culture and Media at The New School in New York, writes that he "support[s] peer production and sharing practices but [he is] vexed by attempts to subsume them into the …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

See all articles