putting people first

by experientia
by experientia
24 February 2011

Experientia at Ecobuild 2011 in London

Be the first to share
putting people first
by experientia

Ecobuild
Experientia will be taking part at Ecobuild 2011, March 1-3, in London, UK.

Ecobuild is the world’s largest event for sustainable design, construction and the built environment, and with more than 600 speakers, 1300 exhibitors, one of the most influential conferences in the sector.

Experientia, the international experience design consultancy, has extensive experience in innovative user-centred design and is now bringing its unique perspective to sustainable architecture projects.

The company is currently working with ARUP and Sauerbruch-Hutton on Low2No, a major low-to-no carbon impact development in Helsinki Harbour, Finland.

The Low2No project is run by Sitra, the Finnish innovation fund, and Marco Steinberg, Sitra’s head of strategic design, will make a case study presentation about Low2No at Ecobuild (Tuesday 1 March at 11:50). He will also participate in a Jonathan Glancey led panel on the role of design in creating a sustainable world (Tuesday 1 March at 13:00).

Experientia’s contribution to the Low2No project is to understand contexts, habits and beliefs that influence sustainable change in behaviour and design solutions that offer people control over their consumption and allow them to see the effects of their actions on the environment.

Renewable energy, smart grids and sustainable technologies will only make an impact if we also address the underlying behavioural issues of our energy use. Rather than individual smart meter designs, Experientia is therefore working on integrated demand management solutions, that is, a holistic approach in which advanced smart meters actually become an access point for social networking tools and services in the community, by offering things like bookings, deliveries, schedules for communal services, and information about public transport solutions.

At Low2No, Experientia applies its user research methods to evaluate the impact of the architectural and design choices on residents’ behaviours.

Experientia also led the mixed use planning of a regional and seasonal food hub offering a restaurant, cafe and natural/organic supermarket, an eco laundry and a communal sauna for the Low2No block. Engaging prospective residents early in various stages of the design of service and residential design, helped to understand people needs, desire, fears and expectations. This helped in addressing issues such as multi-story timber construction, natural vs centralized/decentralized ventilation systems, flexible layout of living spaces and the planning of smart systems to reduce residential carbon footprints in the post-occupancy phase.

Experientia researched the user requirements for smart systems to design smart home assistants:
– provide contextual real-time feedback
– analyse personal consumption (energy, water, waste…)
– incentivise reduced consumption through social reward systems
– integrate controls – holistic approach
– design intuitive and meaningful interface controls

Experientia can be visited at stand S334 of the Region of Piedmont, Italy. Representatives are Mark Vanderbeeken (senior partner) and Irene Cassarino (senior open innovation expert).

> Experientia profile page on Ecobuild website
> Background on Low2No

Be the first to share
Related Article
19 December 2014
Beautiful users: book and exhibition
BOOK Beautiful Users: Designing for People Edited and designed by Ellen Lupton Princeton Architectural Press, 2014, 144 pages In the mid-twentieth century, Henry Dreyfuss, widely considered the father of industrial design, pioneered a user-centered approach to design that focuses …
Related Article
19 December 2014
Putting People First blog redesigned
Experientia's Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We …
Related Article
4 December 2014
There is no such thing as UX Design
Peter Merholz argues that the entire “field” of user experience emerged for one reason — to accommodate, and overcome, poor (or non-existent) product management practices. He now wants to retire the term: "'User experience design' served a …
Related Article
3 December 2014
The politics of the sharing economy
Trebor Scholz, Associate Professor for Culture and Media at The New School in New York, writes that he "support[s] peer production and sharing practices but [he is] vexed by attempts to subsume them into the …
Related Article
3 December 2014
Ericsson’s new ConsumerLab report about the smart citizen
Last month, Ericsson published its latest ConsumerLab report, entitled "Smart Citizens: How the internet facilitates smart choices in city life." The study covers 9 cities worldwide-Beijing, Delhi, London, New York, Paris, Rome, São Paulo, Stockholm and …
Related Article
27 November 2014
Why the world needs anthropologists – an update
Why the world needs anthropologists - Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 - The second edition …
Related Article
21 November 2014
Everyday rituals and digital tech in the families of mobile workers
Quotidian Ritual and Work-Life Balance: An Ethnography of Not Being There Jo-Anne Richard and Paulina Yurman (Helen Hamlyn Centre for Design, Royal College of Art) David Kirk and David Chatting (Culture Lab, Newcastle University) Paper presented at the …
Related Article
20 November 2014
The Banks of the Future: An Experience Design Perspective
Banks should shift their role from payment processors to trusted consumer advisors by focusing on the customer experience, argues Rob Girling in an Op-Ed piece for PSFL. "My advice to banks is to start by looking …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

See all articles