EPIC 2013, the conference on “ethnographic praxis in industry”, kicked off in London today, with experts from around the world gathering for the three-day conference exploring ethnographic investigations and principles in the study of human behavior as they are applied in business settings.
This (Monday) afternoon, Experientia will give a joint presentation with Intel, titled Mobility is More than a Device: Understanding complexity in health care with ethnography. The presentation describes a recent research project on how doctors use mobile devices in the healthcare industry, and the impact that new technologies are having on workflows and patient care.
The project was conducted by Experientia for Intel last year, with research in hospitals in China, Germany, the USA and the UK. The conference presentation focuses on how ethnography can be a vital tool in understanding complex environments such as health care facilities, and outlines key methodological insights from the project.
Experientia UX researchers Anna Wojnarowska and Gina Taha co-authored the EPIC paper with Intel’s Todd Harple and Nancy Vuckovic. The paper will be published in full in the EPIC conference proceedings. Today, Nancy and Anna will present a concise overview of the key findings, in the Faraday Theatre at London’s Royal Institution of Great Britain venue.
Tomorrow (Tuesday) Experientia partner Mark Vanderbeeken will moderate the conference’s Town Hall Debate on the recent challenges in ethnography. Short statements by Natalie Hanson (ZSAssociates), Sam Ladner (Microsoft), Tricia Wang, Leisa Reichelt (GDS) and Stefana Broadbent (UCL) will introduce the public debate, that is set up to strongly involve the participants.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]
A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]
Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]
Invitation: sharing session, Singapore, 30 March 2015 What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]