26 September 2008

Experientia’s Jan-Christoph Zoels at Picnic /2

Be the first to share

Experientia’s senior partner Jan-Christoph Zoels is this week at the Picnic conference in Amsterdam and is sending regular updates. Here is his second one, covering the Thursday morning sessions:

Group actions just got easier!Clay Shirky jump-started the second day of PICNIC 08 with stories about the problems and challenges of social media. In each story he showed how social dilemmas or needs facilitate new ways of sharing, collaborating and social action. Sharing of social objects such as images, tools and questions enables the starting of a discussion leading to a gathering of an interested community with a trail of conversation. Group rules on Flickr ‘Black & White Maniacs‘ address the social dilemma of getting attention by asking people to comment on to previous photos in the act of posting their own, therefore spreading the opportunity of getting seen and acknowledged throughout the community of practice.

In a second example Shirky documented the re-emergence of simple tools to facilitate fast uptake, sharing and synchronization with others. Limited features and clear rules of engagement (no shouting – visual text changes) help to divide the attention across the bulletin board members.

His discussion of the Pluto page on Wikipedia showcased the powers of collaboration of reciprocal sharing and syncing in creating exhaustive content with extensive links. 5000 edits by over 2200 users showed the distribution of a long tail curve demonstrating an ecosystem where everybody can participate on the level they desire. The Galileo page on the other side has still the trappings of a five hundred years flame war resulting in the disabling of editing capabilities.

Lastly he demanded an extension of the power of social media to not only show how we think but to also cover how we can act. Harnessing collective actions require a built-in acknowledgement of the assembled insights and opinions and resulting new group structures.

100% of user on online dating sites lieGenevieve Bell, a leading anthropologist at Intel’s Digital Home Group, spoke about the complicated daily constructions of truth and lies in personal life on and off the web. How to resolve our daily Secrets & Lies in new engaging social media where the devices and media keep trails forever. The uncoordinated intentions of individuals and their revealing devices will lead to tensions between cultural practices and ideas about secrets and lies and ICT applications. This poses complicated questions for e-Gov, national security and reputation indices.

Mike Fries, president of Liberty Global, discussed O3B Networks – the other three billion initiative – of Google, HSBC and Liberty Global in bringing high-speed satellite telecommunication access to underserved populations in emerging markets. His Future of Television conversation focussed on the delivery of more tailored and personalised content supported by advertisements, changing viewer behaviours of random access to digital TV and time shifting viewing habits.

Michael Tchao, the manager of Nike Techlab, spoke in his Tools, Things and Toys presentation about how to use information to inspire runners and convert physical activities into digital connect and communities. The Nike+ collaboration with Apple focussed on supporting runner motivation in designing sexy tools, engaging interfaces, synched running cycles and community challenges. The Nike+ HumanRace initiative used web tools to connect individual aspirations with local running communities to organize a series of worldwide races on 31.8.08.

Nabaztag co-inventor Rafi Haladjian (blog) presented his search from connecting rabbits to connecting everything else. What will be the effortless, spontaneous information providers of the future? How will they enable limited attention bandwidth? In extending his hold on emotive objects he showcased the new and very cute Naonoztags. The newest Ztamps and Mirror by Violet is a passive RFID reader and sensors enabling fast connections between tangible object and web-based information. Examples shown were links between drug packages and your personal health site, direct access to news sites or personal photo collections.

For more Picnic reporting, check also Bruno Giussani, Hubert Guillaud (writing proficiently in French), Ethan Zuckerman, and Ernst-Jan Pfauth and Boris Veldhuijzen van Zanten.

Be the first to share
26 November 2015
How Nissan’s using anthropology to make autonomous cars safe
What happens when robot cars meet complex social interaction, like head nods, horn honks, or even road rage? Dr. Melissa Cefkin "is here to teach autonomous cars how to behave". A design anthropologist based at …
26 November 2015
How brands design customer experiences of the future
In today’s digital age, consumers expect more from the business they support and the products they purchase. Consumers, Macala Wright writes, not only expect great brand experiences, they believe they’re entitled to them. This is …
12 November 2015
Open call for social impact business ideas and start-ups in Italy
Rinascimenti Sociali ["Social Renaissances"], the first accelerator of social knowledge and entrepreneurship in Italy, launches Foundamenta, a call exclusively dedicated to new business ideas and start-ups generating social impact. Our call is aimed at selecting …
12 November 2015
Interview with John Thackara: how to thrive in the next economy
On the occasion of the U.S. launch of his new book, How to Thrive in the Next Economy: Designing Tomorrow's World Today, John Thackara sat down with Core77's Allan Chochinov to talk about the book, …
10 November 2015
Why service design is luxury’s new battleground
Ana Andjelic writes in AdAge that most legacy luxury brands are failing at delivering service, especially online: The fact that most legacy luxury brands fail to successfully create and deliver service is unfortunate. The business of …
10 November 2015
For years, Apple followed user-centered design principles. Then something went wrong.
Don Norman and Bruce Tognazzini are taking their gloves off and accuse Apple of abandoning the fundamental principles of good design: discoverability, feedback, proper mapping, appropriate use of constraints, and, of course, the power to …
5 November 2015
Customer journey mapping is at the heart of digital transformation
Digital technologies such as analytics, mobility, social networks, cloud computing and the Internet of Things are making old ways of working redundant and forcing companies to transform. According to Raman Sapra, global head of Dell’s …
5 November 2015
[Conference] Design & The City, Amsterdam, April 2016
Design & The City explores citizen-centered design approaches for the smart city. Central theme is the role of design(ers) to create opportunities and practices for citizens, (social) entrepreneurs and policy makers towards more liveable, sustainable and …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
See all articles