putting people first

by experientia
by experientia
19 April 2011

EU recommendations on privacy protection in smart meters

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putting people first
by experientia

EUJustice
The European Union’s Working Party on Data Protection has issued five recommended requirements for the protection of personal privacy in a time of Smart Meters in the home (pdf), outlining what needs to happen in order to gain the benefits of Smart Metering data while minimizing the risk and cost to personal privacy.

The Working Group’s recommendations:

  • Electricity consumption data should be treated as Personal Information, because it can be traced back to an individual person. Europeans treat Personal Information very seriously, sometimes arguably at the expense of technological innovation.
  • Push-button consent: the Working Group recommends that Smart Meter providers develop easy buttons that consumers can push to grant or remove consent that their data be shared with anyone who seeks to offer them enhanced services.
  • The social good is not always the primary consideration. “The imperative to reduce energy consumption,” writes the Working Group, “although it might be a sensible public policy objective, does not override data subjects’ rights and interests in every case.”
  • Personal data collected should be kept to a minimum as required to fulfill services offered – and be deleted as soon as possible except in cases where the electricity consumer has requested services like annual comparisons of consumption.
  • Privacy by Design: “Security should also be designed in at the early stage as part of the architecture of the network rather than added on later.”

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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