In this age of ubiquitous computing, what exactly are we doing to our bodies, asks Avinash Rajagopal in a highly recommended piece in Metropolis Magazine:
“Today, our ﬁngers are furiously swiping and typing, our shoulders are hunched, our spines are curved, our necks are either bent over tiny screens or swiveling to catch the magniﬁcent sweep of big ones, and we increasingly want to start doing these things earlier in life and keep doing them later in life. We continue to go wide-eyed at the release of each new smartphone and we want to use technology everywhere, with little thought for the physiological and cultural consequences. How can we learn to use our bodies more kindly in this new millennium? […]
Such awkward collisions of the digital and the physical show how ill-equipped designers are to deal with the range of possibilities that technology affords. This is because there is a deep divide between the skill sets they use to tackle each of the two realms. The designers of software and interfaces have relied on specialists in Human-Computer Interaction (HCI) to tell them how our eyes, ﬁngertips, and brains process information, while industrial designers have traditionally turned to physical ergonomists for design guidelines and anthropometric data on how our limbs move and behave.”
Rajagopal ends with a recommendation: “We must apply Occam’s razor to ergonomic design. The creative breakthrough in the ﬁeld will ultimately be when designers can bring the greatest comfort to the maximum number of people, in a variety of situations, in the simplest way possible. That was always the basic tenet of human-centered design, and one we would do well to recall in these tech-fetishistic days.”
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Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]