5 September 2014

Draft proceedings of EPIC 2014 conference online

Be the first to share
putting people first
by experientia

The 2014 edition of EPIC, the premier international gathering on the current and future practice of ethnography in the business world, will take place in New York next week.

The draft proceedings have just been posted. Here is the table of contents:

Papers 1: Ethnographic Cases | Dawn Nafus, Curator

  • A Perfect Storm? Reimagining Work in the Era of the End of the Job – Melissa Cefkin, Obinna Anya, Robert Moore
  • Manufacturing Expertise for the People: The Open-Source Hardware Movement in Japan – Matt Krebs
  • Corporate Care Reimagined: Farms to Firms to Families – J.A. English-Lueck, Miriam Lueck Avery
  • “Co-Creating Your Insight: A Case from Rural Ghana” – Evan Hanover

Pecha Kucha 1: Exchange

  • China Over/Under: Exploring Urban China’s Informal Markets – Zach Hyman
  • The Concierge Diaries: Research by Analogy – Derek Kopen
  • Bodywork and Productivity in Workplace Ethnography – Sam Ladner
  • Pathfinder: An Adventure at the Interface of Design and Business – Erick Mohr
  • Everyone’s Trash: Recycling in China – Molly Stevens
  • Trapped in Traffic: A Story About Finding Connection on the Go – Nora Morales, Santiago Negrete

Papers 2: Place and the City | Kate Sieck, Curator

  • Service Designing the City – Natalia Radywyl
  • Community Centered Design: Evolving the Mission of the Creative Industry – Jacqueline Wallace
  • Place and Small Businesses: Reflections on Ethnographic Research in and on Place – Josh Kaplan
  • Ethnography Inside the Walls: Studying The Contested Space of the Cemetery = Annika Porsborg Nielsen, Line Groes

Papers 3: Rituals, Magic, Politics and Power | Simon Roberts, Curator

  • Business, Anthropology, and Magical Systems: The Case of Advertising = Brian Moeran
  • Consulting Against Culture: A Politicized Approach to Segmentation – Marta Cuciurean-Zapan
  • The Model of Change: A way to Understand the How and Why of Change – Johanne Mose Entwistle, Mia Kruse Rasmussen
  • Quotidian Ritual and Work Life Balance; an Ethnography of Not Being There – Jo-Anne Bichard, Paulina Yurman, David Kirk, David Chatting

Pecha Kucha 2: Value

  • Saving Journalism from Churnalism – Gordon Baty
  • How Being Rather Than Doing Can Add Value – Marlisa Kopenski Condon
  • On Empathy, and Not Feeling It – Tiffany Romain, Tracy Johnson, Mike Griffin
  • Well, That Was Awkward! The Value of Discomfort – Marta Cuciurean-Zapan, Evan Hanover
  • Collateral Revelation – Paul Ratliff
  • i remember you NOW. i remember you HOW – Sara Jo Johnson

Papers 4: Emerging Practices & Methods | Curator: Martin Ortlieb

  • Making Change: How Ethnographic Research on the “Maker Movement” Can Change the Future of Computing – Sue Faulkner, Anne McClard
  • You’ll Never Ride Alone: The Role of Social Media in Supporting the Bus Passenger Experience – Paul Gault, David Corsar, Peter Edwards, John D Nelson, Caitlin Cottrill
  • Digital Trust: An Analysis of Trust in the Adoption of Digital Support Services – Emilie Glazer, Anna Mieczakowski, James King, Ben Fehnert
  • Little Data in a Big Data World – Julie Norvaisas, Jonathan (Yoni) Karpfen

Papers 5: Evolving and Expanding the Value of Ethnography in Industry | Curator: Martha Cotton

  • Anticipatory Ethnography: Design Fiction as an Input to Design Ethnography – Joseph Lindley, Dhruv Sharma, Robert Potts
  • Transforming a Financial Institution: The Value of UX Professionals – Erin O’Loughlin, Gina Lucia Taha, Michele Visciola
  • Valuable Connections: Design Anthropology and Co-Creation in Digital Innovation – Mette Gislev Kjaersgaard, Rachel
  • Charlotte Smith – Iterating an Innovation Model: Challenges and Opportunities in Adapting Accelerator
    Practices in Evolving Ecosystems – Julia Haines

Be the first to share
Related Article
2 March 2015
Ethnographic research increasingly informing business strategy
Corporate ethnography isn’t just for innovation anymore. It’s central to gaining a full understanding of your customers and the business itself, writes Ken Anderson, anthropologist at Intel Research, in the Harvard Business Review. The ethnographic …
Related Article
2 March 2015
Ethnographic film and book on people living off the grid
Life Off Grid is a two-year journey exploring the lives of Canadians in every province and territory who have made the choice to disconnect. Life Off Grid is a film and book about people who …
Related Article
1 March 2015
Towards multi-species ethnography
The well known anthropologist and sociologist Anne Galloway just announced the launch of the More-Than-Human Lab at Victoria University (New Zealand), which extends and augments human-centered design practices to our multi-species ecosystems. "What if we refuse …
Related Article
28 February 2015
[Book] Netnography Redefined
Netnography Redefined by Robert V Kozinets (York University, Canada) Sage Publications, 288 pages July 2015 Social media and the internet are rich, fertile sources of data for social researchers, though online data offer both opportunities and challenges. In this …
Related Article
28 February 2015
[Book] Doing Sensory Ethnography
Doing Sensory Ethnography by Sarah Pink Sage Publications Paperback, 232 pages Second edition, February 2015 Between 2010 – 2014, a team of UK anthropologists, engineers and designers worked towards a deeper understanding of how energy and media consumption fit in …
Related Article
20 February 2015
Understanding people’s financial behaviors
Erin Taylor and Gawain Lynch of the Institute for Money, Technology and Financial Inclusion (UCI) lead a research project aimed at understanding people's financial behaviors. Their project, Consumer Finance Research: Global Approaches and Methods, is investigating …
Related Article
31 January 2015
The anthropology of the Quantified Self
increasing penetration of data into the domain of the “personal” and to the management and care of the self suggest that something is afoot in how the self is understood, experienced, and practiced more broadly, …
Related Article
27 January 2015
Big Data and Small: Collaborations between ethnographers and data scientists
In the past three years, Heather Ford — an ethnographer and now a PhD student — has worked on ad hoc collaborative projects around Wikipedia sources with two data scientists from Minnesota, Dave Musicant and …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

See all articles