Steven Bell
“Does UX still matter in tough economic times,” asks Temple University librarian Steven Bell on the blog “Designing Better Libraries”.

“Promoting the user experience is still a good strategy – even in recessionary times. And for libraries that will be forced to trim book collections, eliminate an expensive database or two, possibly reduce staff or hours or implement other retrenchment measures, enhancing the user experience seems a logical and not too risky or costly way to stay connected to the user community.”

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