“Does UX still matter in tough economic times,” asks Temple University librarian Steven Bell on the blog “Designing Better Libraries”.
“Promoting the user experience is still a good strategy – even in recessionary times. And for libraries that will be forced to trim book collections, eliminate an expensive database or two, possibly reduce staff or hours or implement other retrenchment measures, enhancing the user experience seems a logical and not too risky or costly way to stay connected to the user community.”
It matters even more. Ask developers what their ROI is…they won’t know.
Why User Experience Matters In Tough Economic Times…
Designing Better Libraries has a great article about the value of User Experience in tough economic times.
The takeaways:
First, while it may be necessary to scale back on an ambitious UX plan during a recession, there’s no reason not to expand effo…