10 January 2010

Design for sustainable behaviour (part 2)

Be the first to share

CHI 2009
A range of other researchers have also published papers on the topic of design for sustainable behaviour. Twenty papers were presented at the CHI 2009 Workshop, “Defining the Role of HCI in the Challenges of Sustainability,” organised by Elaine M. Huang of Motorola Research. Here is a selection:

Prepare for descent: interaction design in our new future
Jeffrey Wong
Human-Computer Interaction Institute, Carnegie Mellon University
Currently, sustainable interaction design seems primarily focused on behavior change, in the hope of averting irreversible destruction of the environmental systems that make our civilization possible. Underlying this idea is the assumption that the right technology can change behaviors of society-at-large quickly enough to avert irreversible damage. While trying seems more appropriate than doing nothing, current work in Sustainable Interaction Design (SID) is often lacks the scope necessary to foster immediate and deep change needed to avert crises. This paper argues that SID researchers should approach the problem at higher levels to have the massive effects that are necessary. SID should also consider the the design context to be a world radically altered by environmental damage; solutions that fit into today’s lifestyles risk irrelevance. SID researchers can target viable futures by designing for very different social, economic, and humanitarian circumstances than the contexts we currently take for granted. SID allow the projected economic declines to free society from a consumption culture. Research priorities may then shift from prevention and awareness to supporting social, economic, and spiritual structures of society that human happiness possible.

Motivating sustainable energy consumption in the home
Helen Ai He and Saul Greenberg
Dept. of Computer Science, University of Calgary
Technologies are just now being developed that encourage sustainable energy usage in the home. One approach is to give home residents feedback of their energy consumption, typically presented using a computer visualization. The expectation is that this feedback will motivate home residents to change their energy behaviors in positive ways. Yet little attention has been paid to what exactly motivates such behavioral change. This paper provides a brief overview of theories in psychology and social psychology on what does, and does not motivate sustainable energy action in the home.

Visible sustainability: Carbon Label 2.0
Daniela Busse and Wenbo Wang
SAP Labs, LLC
The investment in sustainability research at SAP has been increasing constantly. Of all sustainability parameters, Greenhouse Gas (GHG) emissions produced in the manufacturing, transporting, use, and disposing of a product (aka a product’s carbon footprint), might be the most representative. Next to its more formal efforts on its product lines supporting businesses with their sustainability needs, SAP also held an internal design challenge earlier in 2008 encouraging employees to design a “carbon label” that would communicate this carbon footprint to the consumers of products that were manufactured or sold by SAP’s customers. In response, we conducted some exploratory field research in the form of user interviews, iterated on a design proposal for this carbon label (including a concept investigation), and presented a solution to effectively communicate a product’s carbon to the panel of judges. The final call is still out on this competition, but we posit that the work we did as part of this project shows how a sound user centered design process is critical in making consumer facing sustainability solutions. Given that SAP is one of the major software makers concerned with sustainability solutions for its customers, we hope to firmly situate user centered design practices in the design of upcoming products in SAP’s “green suite” of products. We would like to introduce our work to this CHI workshop on defining the role of HCI for sustainability, invite feedback, and hope to contribute to the broader discussion on this topic.

A sustainable identity: creativity of everyday design
Ron Wakkary
School of Interactive Arts & Technology, Simon Fraser University
In this paper we explore sustainability in interaction design by reframing concepts of user identity and use. Building on our work on everyday design, we discuss design-in-use: the creative and sustainable ways people appropriate and adapt designed artifacts. We claim that reframing the user as a creative everyday designer promotes a sustainable user identity in HCI and interaction design.

Sensing opportunities for personalized feedback technology to reduce consumption
Jon Froehlich, Kate Everitt, James Fogarty, Shwetak Patel, James Landay
DUB Institute, Department of Computer Science and Engineering, University of Washington
Most people are unaware of how their daily activities affect the environment. Previous studies have shown that feedback technology is one of the most effective strategies in reducing electricity usage in the home. In this position paper, we expand the notion of feedback systems to a broad range of human behaviors that have an impact on the environment. In particular, we enumerate five areas of consumption: electricity, water, personal transportation, product purchases, and garbage disposal. For each, we outline their effect on the environment and review and propose methods for automatically sensing them to enable new types of feedback systems.

Broadening human horizons through green IT
Bill Tomlinson
University of California, Irvine
Environmental concerns such as global climatic disruption occur over long time periods, large distances, and vast scales of complexity. Unassisted, humans are not well equipped to deal with problems on such broad scales. Throughout history, technological innovations have enabled human cultures to engage with broader suites of problems than we would otherwise be able to address. In particular, information technology (IT) involves tools and techniques for dealing with vast bodies of information across wide ranges of time, space, and complexity, and is thus well suited for addressing environmental concerns. While IT carries with it a number of significant environmental challenges (e.g., power consumption, ewaste), the opportunities for improving the sustainability of human civilizations that are enabled by IT are significantly greater than these drawbacks. This paper presents the idea of “extended human-centered computing” – that computing should focus on humans not only to satisfy their immediate needs and desires, but also to extend their horizons with regard to environmental sustainability and other broad scale concerns.

Be the first to share
19 April 2015
Nudging to improve public policy, health care and our relationship with technology
On Nudging In Public Policy By Alon M. August, University of Redlands (USA) April 6, 2015 This thesis examines nudging, a technique aimed at making individuals act, choose, and behave in the ways deemed rational by policy makers. …
16 April 2015
Putting technology in its place
Kentaro Toyama is a former Microsoft Research Executive and now an associate professor at the University of Michigan. Toyama calls himself “a recovering technoholic”—someone who once was “addicted to a technological way of solving problems.” …
16 April 2015
Essay Collection: Designing Democracy
Designing Democracy: How designers are changing democratic spaces and processes An inquiry by the UK Design Commission March 2015 Abstract Featuring essays from leading designers, MPs and policymakers, 'Designing Democracy' asks what contribution design could make to improving both …
10 April 2015
We are citizens, not mere physical masses of data for harvesting
The deal we have struck with the information society over the extent to which our lives are shaped and our privacy invaded requires urgent renegotiation, argues law professor Julie E Cohen at the annual Law …
7 April 2015
[Book] Practical Empathy
Practical Empathy: For Collaboration and Creativity in Your Work by Indi Young Rosenfeld Media, 2015 Synopsis Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and …
7 April 2015
Bosch uses UX approach to spark enthusiasm for electric driving
Bosch, the German multinational engineering and electronics company, is applying a UX approach to help spark enthusiasm for electric driving, and to develop a "fascinating" user interface for electric vehicles. The project website consists of three …
3 April 2015
Design prototypes for Nairobi, Kenya
In 2014, Ericsson and UN-Habitat (United Nations Human Settlements Programme) entered a three-year partnership with the intention to collaborate around Information and Communication Technologies (ICTs) and sustainable urbanization. One of the first explorations was driven by …
3 April 2015
Opportunities for UX innovation in wearables
Until developers of wearable devices get the user experience down pat, the technology will struggle to gain adoption, writes Steve McPhilliamy on Medical Device and Diagnostic Industry (MDDI). "Understanding user behaviors, attitudes, and lifestyles is the …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

See all articles