putting people first

by experientia
by experientia
17 November 2006

Design Council presentation on designing new public services

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putting people first
by experientia

designing_public_services
Jennie Winhall of the RED unit of the UK Design Council has posted a presentation on designing new public services.

The presentation sets out why we need a new generation of public services and a new (design-led) method of creating them. She talks about the Design Council’s two healthcare projects, designing for behaviour change and transformation design.

- Download presentation (pdf, 12.5 mb, 54 slides)
Download script (Word document, 104 kb, 6 pages)

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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