18 February 2010

Design bugs out

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Hospital design
The Design Council and the Department of Health partner to combat the spread of infection in U.K. hospitals. David Sokol reports in Metropolis Magazine.

“Patients go into hospitals to be cured of what ails them, but the ugly truth is that some get sick from being there. In 2007, around 9,000 people in the United Kingdom died from hospital-borne infections. Though the National Health Service has implemented procedural changes that have halved the number of antibiotic-resistant staph infections, or MRSAs, in the last three years, the agency is not content to stop there. […]

In July 2008, the DH turned to the Design Council for solutions. The resulting program, called Design Bugs Out, began with a team conducting interviews for a month with patients and caregivers in NHS hospitals in Huddersfield, Manchester, and Southampton. From that research, health-care experts determined 11 categories of products in which redesigns could drastically reduce infection-related fatality rates.”

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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