putting people first

by experientia
by experientia
29 September 2010

Creating a patient-centered future for health care

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putting people first
by experientia

Future healthcare
Minneapolis firm Worrell looked at the future of health care through the patient’s perspective. Fast Company’s Co.Design site reports.

“When it comes to designing new medical devices, most of the talk is about how easy products are for physicians to use, noted designer Kai Worrell at last week’s Body Computing conference at USC. There’s almost no conversation about the experience from the patients’ perspective, he said — a shift which could radically change the health care industry.

Worrell’s Minneapolis-based firm has spent the past few years talking with patients, visiting their homes, and getting to know the needs of these stakeholders as they’ve designed health care products. They decided that they could use those hundreds of hours of research to help more people, creating the video Design We Can All Live With to show the current problems and potential solutions.”

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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