putting people first

by experientia
by experientia
11 October 2012

Content and the journey: Building a good user experience for news sites

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putting people first
by experientia

Discussions at recent news industry conferences have often referred to the importance of good user experience, particularly during discussions about how news outlets are reaching and interacting with their users on digital platforms.

References to user experience could cover a range of aspects, including the user’s journey through content, an app or a news website, the usability of those products and the experience of consuming a single piece of content.

For the purposes of this feature Rachel McAthy of journalism.co.uk asked managing editor of the Wall Street Journal’s digital network, Raju Narisetti, what user experience meant to him in the context of news and journalism.

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(via InfoDesign)

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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