by experientia
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Presence
Daily insights on user experience, experience
design and people-centred innovation Audience
Searched by tag:
Presence
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

7 August 2011
Designing for a workforce that acts more sustainably

In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff’s latest book ‘Design is the Problem’] approaches the topic of the sustainable behavior of a workforce from a designer’s point of view. Part 1: Action fields for designers In its efforts to make the behavior of […]

28 June 2011
Achieving a sense of home for people who travel extensively

One of the people presenting at the DPPI conference in Milan last week was Aviaja Borup Lynggaard, an industrial Ph.D. scholar at Bang & Olufsen (B&O), attached to the Aarhus School of Architecture and Aarhus University. Her very interesting Ph.D. project – which aims to inspire new B&O products – is called On the move […]

26 June 2011
Enchanted Objects: The next wave of the web

David Rose (LinkedIn), CEO of Vitality (where he works on healthy behavior change) and lecturer at MIT Media Lab (and former CEO of Ambient Devices), gave a talk recently at TEDxBerkeley on how magic anticipates ubiquitous computing. “Magic, or enchantment, is the right metaphor for the future of computing. […] Magic is a convenient metaphor […]

2 June 2011
Digital You: a NESTA discussion on telepresence

Digital You was an early morning discussion in London, organised by NESTA, that looked at telepresence and the psychology of electronic communications. NESTA is the UK’s National Endowment for Science, Technology and the Arts – an independent body with a mission to make the UK more innovative. The event, which was chaired by NESTA’s Rachel […]

21 July 2010
The web means the end of forgetting

Legal scholars, technologists and cyberthinkers are wrestling with the first great existential crisis of the digital age: the impossibility of erasing your posted past, starving over, moving on. Jeffrey Rosen, a law professor at George Washington University, reports in The New York Times Magazine. “We’ve known for years that the Web allows for unprecedented voyeurism, […]

16 May 2010
Danah Boyd and the Facebook privacy discussion

Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency” (a rant) (14 May) The battle that is underway is not a battle over the […]

28 July 2009
Stanford seminars on people, computers and design

“CS547. Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)” is a course of the Stanford HCI Group, coordinated by Terry Winograd, on topics related to human-computer interaction design. Below is a run-down of the 2008-2009 speakers (all videos are available online): September 26, 2008 – Tristan Harris , Apture New models for browsing (video) […]

21 July 2009
Touch me! An article on tactile experience

In this article Jessica Ching, Laura Henneberry and Shally Lee share the findings of a collaborative project between the Ontario College of Art and Design (OCAD) and Canadian network operator TELUS. “Touch is a vital human need and a deeply emotional form of communication. When we physically interact with people or things we enjoy, we […]

15 June 2009
Anthropologist Stefana Broadbent speaker at TEDGlobal

Stefana Broadbent, the acclaimed tech anthropologist, will be an invited speaker at the upcoming TEDGlobal conference (21-24 July, Oxford, UK). Stefana is currently a visiting research fellow in the Department of Anthropology at University College London, and was the head of the Customer Observatory at Swisscom. Her work was published in Business Week and The […]

11 June 2009
The Mobile Difference

The Mobile Difference, a new report by the Pew Internet & American Life project covers at length the current social implications of mobile internet access in the United States: “Some 39% of Americans have positive and improving attitudes about their mobile communication devices, which in turn draws them further into engagement with digital resources – […]

9 June 2009
Efficiency or ambient intimacy?

The latest issue of Vodafone’s Receiver Magazine is all about a new era of human interaction that is marked by perpetual conversations and perpetual info drip-feed, as enabled by the umbilical of the mobile. Two new contributions explore the time paradox created by this constant communications flow: Tools for mediated communication were developed to satisfy […]

26 May 2009
The lamp posts on Brick Lane

Carl Honoré, author of In Praise of Slow and Under Pressure and a self-proclaimed proponent of the Slow Movement, is the writer of the latest contribution to Vodafone’s Receiver magazine. In his piece, Honoré argues that in a world of limitless information and constant access to other people, we often don’t know when to stop […]

5 May 2009
Taking my community ‘to go’

The latest issue of Vodafone’s Receiver Magazine is entitled “Seizing the Moment”: “Bending and transcending the constraints of time and space has gotten easy for us. With our mobiles and netbooks, we’re about to create a social setting in which communication and self-expression are possible not only on the go, but also at the speed […]

30 April 2009
A selection of CHI2009 papers

Today I spent some time looking through the CHI 2009 papers. Here is a personal selection (and you need an ACM membership to access them): A comparative study of speech and dialed input voice interfaces in rural India Neil Patel, Sheetal Agarwal, Nitendra Rajput, Amit Nanavati, Paresh Dave, Tapan S. Parikh In this paper we […]

20 March 2009
Tish Shute interviews Mike Kuniavsky on things as services

Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor), Robert Rice (CEO of Neogence), Usman Haque (architect and director of Haque Design + Research and founder of Pachube), Adam Greenfield (Nokia’s head of design direction for service and […]

31 January 2009
35 Picnic conference videos

On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights on the relationship between internet usage and happiness. – Jim Stolze specializes in new thinking […]

31 January 2009
Dopplr designer Matt Jones on bionic noticing

Reporting on PSFK’s Good Ideas Salon yesterday in London, Guardian writer Jemima Kiss highlights the presentation by Dopplr designer Matt Jones: He sees mobile as something of a super power device and described something he calls “bionic noticing” – obsessively recording curious things he sees around him, driven by this multi-capable device in his pocket. […]

15 January 2009
People-centric sensing in the city of the near future

More on people-centric sensing, this time by LIFT’s Fabien Girardin, and it’s as if he is taking the Nokia paper I just wrote about one step further: “In the past, sensors networks in cities has been limited to fixed sensors, embedded in particular locations, under centralised control. Now, there new application that leverage humans as […]

5 January 2009
Nokia’s IdeasProject

Nearly by accident I discovered Nokia’s recently launched IdeasProject, an effort “to surface Big Ideas about the future of communications — and to show the many ways that these ideas are connected”. It is definitely a site rich with content. What big ideas will matter most? What technologies and applications will enable to most disruptive […]

9 December 2008
The Situated Technologies project

A year ago I wrote about Adam Greenfield’s pamphlet Urban computing and its discontents. Adam’s pamphlet was the firsts in a nine-part series that aims to explore the implications of ubiquitous computing for architecture and urbanism: How are our experience of the city and the choices we make in it affected by mobile communications, pervasive […]

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