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Mobile phone

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Mobile phone

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

2 July 2015

Interview with HTC’s head designer on experience design

Drew Bamford is the person responsible for making the ITC’s experience design – how the company’s devices feel and work like ‘HTC phones’ rather than just another Android handset. HTC’s head designer’s purvue is focused on the digital part of the phone – the experience design of which the company calls HTC Sense. This incorporates […]

23 March 2015

UK report on consumer problems in the mobile phone market

Calling the shots? is the title of a new Citizens Advice Bureau report that analyses consumer problems in the mobile phone market and explores opportunities for stronger consumer protections. From the executive summary: “The mobile phone market has transformed in the past 30 years as mobiles have evolved from a niche product into an essential […]

18 March 2015

The smartphone society

Just as the automobile defined the twentieth century, the smartphone is reshaping how we live and work today. Boston University sociology lecturer Nicole Aschoff explores it aLL. Half way down her leftist criticism of how the smartphone exemplifies and accentuates neoliberal capitalist economic relations, she articulates a view on smartphones as performance tools that we […]

5 March 2015

Smartphones are addictive and should carry health warning, say academics

University of Derby finds smartphone users in study spent average 3.6 hours a day on devices, often causing severe distraction from relationships and ‘real life’. Haroon Siddique reports in The Guardian: Smartphones are psychologically addictive, encourage narcissistic tendencies and should come with a health warning, researchers have said. A study by the University of Derby […]

24 February 2015

How do people save/share/revisit on mobile devices?

In early January, Mozilla UX conducted user research to refresh their understanding of how people save, share, and revisit mobile content with the goal of building a knowledge base for a larger contextual research project on multi-device task continuity that is currently being conducted. Primary findings indicate that most people are using low-tech systems to […]

21 November 2014

Everyday rituals and digital tech in the families of mobile workers

Quotidian Ritual and Work-Life Balance: An Ethnography of Not Being There Jo-Anne Richard and Paulina Yurman (Helen Hamlyn Centre for Design, Royal College of Art) David Kirk and David Chatting (Culture Lab, Newcastle University) Paper presented at the EPIC Conference, New York, September 2014 This paper reports on current interdisciplinary design research that explores values […]

6 November 2014

What do you learn when you observe 100 days of iPhone use?

Barry Brown, Moira McGregor and Donald McMillan of the Mobile Life Centre at Stockholm University audio-video recorded over 100 days of device use from 15 users and just published their results, which they presented in September at the MobileHCI conference in Toronto, Canada. Internet connected mobile devices are an increasingly ubiquitous part of our everyday […]

6 November 2014

Rethinking segmentation for the new digital consumer

Apple’s launch this week of Apple Pay, its m-commerce product, could help finally move millions of mainstream consumers toward the promise of mobile payments, according to media reports. Given that Apple Pay will expose user preferences for payments and sharing data, this is a good time for companies to re-think how they segment their digital […]

26 October 2014

Creating user-friendlier environments

MIT News describes how Federico Casalegno of the MIT Mobile Experience Lab designs technology environments that keep human experience at the center of user experience. “The director of the MIT Mobile Experience Lab looks to innovate with technology — but only in support of the user. This approach results in less-impersonal hotel lobbies, smarter gas […]

19 January 2014

Why the resurgence of user-centred design matters for marketers

Marc Landsberg, CEO of socialdeviant, believes that marketing departments will increasingly invest in social platforms that are committed to users’ needs and interests In his article, Landsberg considers three immutable human truths, and how they connect to what’s happening in the marketplace: 1) People want to be heard The explosion of Instagram, Pinterest and Tumblr […]

12 January 2014

Discover the world’s best mobile UX

To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view, and be inspired.” “Documenting user flows is probably something many UX designers already do to some degree. Now a great collection is in one place, and wired to […]

9 November 2013

Ubiquitous across globe, cellphones have become tool for doing good

With 96 percent of the world connected, organizations are using mobile phones to deliver, via texts, water, energy, financial services, health care, even education. “The number of such initiatives seems likely to increase. “The development community is eager to learn more about how to use mobiles effectively,” said Nick Martin, a founder of Tech Change, […]

9 November 2013

The rise of the mobile-born

The mobile-born generation will drive a radical rethinking of office productivity, writes Paul Holland, a general partner at Foundation Capital, “Fast-forward a few years and we’ll see a new workplace with workstations akin to air traffic control centers powered by multiple touch-, swipe- and voice-enabled devices, allowing workers to visualize and manipulate information tactically, driving […]

22 October 2013

How teachers in Africa are failed by mobile learning

Only projects that work with existing education systems will improve learning and cut poverty, says Niall Winters of the London Knowledge Lab at the University of London, and he argues for a user-centred approach (rather than a technology-centric one) that is focused on understanding teachers’ practice, co-designing interventions with them and providing them with training […]

25 September 2013

Mobile mastery

Lauren Pope of Nokia writes that there are three things to think about if you want your devices and your brain to sing in unison: mindfulness, attention and metacognition. The video is cute and well-done, but doesn’t match the three things in the text, as the three things are: mindful, purposeful, and playful. The thing […]

5 September 2013

Experientia designs mobile site for UN affiliate to promote mobile learning

This week, the ITC-ILO, a United Nations affiliate, officially launched an Experientia-designed mobile site to promote mobile learning tools within the organisation. The mobile site is an internal communications tool to showcase best practice mobile learning use within ITC-ILO, and it has been designed to be optimally viewed from a smartphone or tablet. The ITC-ILO […]

29 August 2013

User-centred mobile app development in Kenya

The success of a mobile app – its high adoption rate and actual use – largely depends on the degree of involvement of the end user during the development stage. Mark Kamau, Kenyan web solution expert at the iHub UX Lab in Nairobi, believes a user-centric approach to mobile app development is critical to building […]

23 August 2013

Empowering women with Mobile Money. Enough research to support further investments.

Hannes Van Rensburg, founder and CEO of Fundamo, a VISA company based in South Africa, writes that there is enough research on empowering women with Mobile Money to support further investments. The industry have made big gains getting to understand the need and the benefits to women through the work of the GSMA mWomen Programme […]

22 August 2013

User modes as the raw ingredients of digital experience

The best way to design successful digital products is by understanding how users’ behaviour changes according to their mode, according to MEX. Modes can be defined as the common ways people engage with digital products depending on their intent, environment, time and technology constraints. Where more simplistic measures such as designing for a particular device […]

19 June 2013

New Ericsson report on needs of today’s smartphone and mobile internet users

A new Ericsson ConsumerLab report, Unlocking Consumer Value, identifies the needs of today’s smartphone and mobile internet users. “The rapid uptake of smartphones and other connected devices has transformed the mobile broadband landscape – shaping and broadening the way users work, play and communicate. When the uptake of smartphones begins to accelerate in a particular […]

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