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Mechatronics
Daily insights on user experience, experience
design and people-centred innovation Audience
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Mechatronics
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

1 March 2009
Two upcoming European conferences

IRealize Turin, Italy 9-10 June 2009 It’s still early days for this conference that presents itself as “two days aimed at identifying unsolved problems, suggesting possible (technological?) solutions and stimulating the creation of new disruptive start-ups”. The website needs some TLC and not much is yet announced. A call for participation is currently open. LIFT […]

22 February 2009
The Internet of Things in 2020

In February 2008, the European Commission and an European industry working group (EPoSS) held a workshop on the Internet of Things, involving more than 80 experts from universities, research centres and private companies such as France Telecom, Hitachi, Lufthansa, Philips Research, and Telenor. A report, published in September 2008, draws the conclusions of the workshop […]

10 November 2008
User experience design for ubiquitous computing

Mike Kuniavsky of ThingM wrote an article on ubiquitous computing user experience design for ACM’s interactions magazine. The user experience design of most everyday ubiquitous computing devices—things you see in gadget blogs—is typically terrible. That’s because we do not address ubicomp user experience design as a distinct branch of interaction design, much as we did […]

30 September 2008
Toward a European Internet-of-Things

Europe could take the lead in the next generation of the Internet. In a document entitled “EU Communication on Future Networks and the Internet”, the European Commission has outlined the main steps that Europe has to take to respond to the next wave of the Information Revolution that will intensify in the coming years due […]

9 July 2008
Polite, pertinent and… pretty

“Polite, pertinent and… pretty: designing for the new wave of personal informatics” was the title of a talk given by Matt Jones (Dopplr) and Tom Coates (Yahoo! Brickhouse) at the recent Web 2.0 Expo in San Francisco. Summarising their talk is not an easy thing to do, but I will give it a try. In […]

27 February 2008
Donald Norman in Torino, Italy on 15 March

Donald Norman is probably one of the most prominent guests at the upcoming Piemonte Share Festival, curated by Bruce Sterling. Norman will be part of a panel on Saturday afternoon 15 March entitled “Manufacturing Future Designs”. The many conferences of the festival are delving into all kinds of variations of the overall “manufacturing” theme: Manufacturing […]

15 February 2008
Human factors in mechanical engineering

February’s issue of Mechanical Engineering is focused on the role of human factors in design. The lead article, the new point of view, discusses the renewed importance of human factors in product design, with a veritable who’s who of IDSA experts in the subject, including Don Norman, Rob Tannen and Bryce Rutter. The article is […]

4 January 2008
Scientist: ‘Hybrid’ computers will meld living brains with technology

For sure Ray Kurzweil (author of The Singularity is Near: When Humans Transcend Biology) and Bruce Sterling (who coined the term “Biot” – an entity which is both object and person – in his book Shaping Things) will enjoy this: A scientist who successfully connected a moth’s brain to a robot predicts that in 10 […]

18 October 2007
Siemens on factories of the future and seamless communication

The latest issue of Pictures of the Future, the half-yearly research and innovation magazine of Siemens, the German engineering conglomerate, looks at the future, with Epcot style utopian thinking and illustrations straight from the Jetsons (check page 40). Two topics stand out: “Factories of the Future” and “Seamless Communication”. Factories of the Future is about […]

11 August 2007
Rapid manufacturing’s role in the factory of the future
27 September 2006
Fab Labs deliver innovative solutions to local needs [Christian Science Monitor]

Fab Labs are different than the myriad other nonprofit programs working to introduce technology to disadvantaged communities. The MIT professors who came up with the Fab Lab concept believed that rural villagers in India, sheep herders in Norway, and impoverished teens in the Pretoria township of Shoshanguve – anyone anywhere, really – could learn to […]

12 November 2005
Neil Gershenfeld interviewed on NPR

In a half hour audio interview on NPR’s Talk of the Nation, Neil Gershenfeld of MIT says a revolution is on the horizon for manufacturing — that existing technologies and tools can bring capabilities once only held by huge factories down to the personal level. Neil Gershenfeld is the author of the book FAB: The […]

8 November 2005
MIT’s Fab Labs unlocking imagination around the world [CNN]

MIT has established seven so-called Fabrication Labs in places as distant as Norway and Ghana. Each lab has tool sets that, costing about $25,000, would be out of the reach of most fledgling inventors. Advocates of such “Fab Labs” think they have the potential to vastly expand the creative powers of tinkerers and usher in […]

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