by experientia
Searched by tag:
Identity
Daily insights on user experience, experience
design and people-centred innovation Audience
Searched by tag:
Identity
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

8 August 2014
Dropbox’s Head of Design on the dawn of personalized products

Soleio Cuervo, design lead at Dropbox, spends his time thinking of new ways for products to understand our needs and wants in real time. After years of firsthand work and observation, Cuervo has seen four ingredients emerge that power personalized products. At First Round’s recent Design+Startup event in San Francisco, he explained each one and […]

3 August 2014
The psychological and cultural fallout from the end of privacy

Alex Preston explores the personal, psychological and cultural impact of the end of privacy in today’s Observer: Here lies our greatest risk, one insufficiently appreciated by those who so blithely accept the tentacles of corporation, press and state insinuating their way into the private sphere. As Don DeLillo says in Point Omega: “You need to […]

28 May 2014
When big data meets dataveillance: the hidden side of analytics

Among the numerous implications of digitalization, the debate about ‘big data’ has gained momentum. The central idea capturing attention is that digital data represents the newest key asset organizations should use to gain a competitive edge. Data can be sold, matched with other data, mined, and used to make inferences about anything, from people’s behavior […]

5 March 2014
Has privacy become a luxury good?

Julia Angwin, a senior reporter at ProPublica, writes in the New York Times about how it takes a lot of money and time to avoid hackers and data miners. “In our data-saturated economy, privacy is becoming a luxury good. After all, as the saying goes, if you aren’t paying for the product, you are the […]

26 February 2014
What the tech business hasn’t yet grasped about human nature

Genevieve Bell, Intel’s in-house anthropologist, sees constants in our behavior that could mean big bucks for businesses that find a way to capitalize on them. C|Net reports on her talk at the Mobile World Congress yesterday. “In this digital world, the story we’re telling about the future is a story driven by what the technology […]

24 February 2014
Will your clothing spy on you?

In his lecture “The Ethicist’s and the Lawyer’s New Clothes: The Law and Ethics of Smart Clothes,” I. Glenn Cohen, Professor of Law at the Harvard Law School, warns of the potential for wearable technology to annihilate privacy for good. According to Fortune’s David Whitford, Cohen drew an analogy with Shakespeare’s The Merchant of Venice, […]

20 November 2013
Teens in the digital age

Two talks on teens in the digital age: The App Generation: identity, intimacy and imagination in the digital era (video – 21:18) Talk at The RSA, London, UK – October 2, 2013 Today’s young people have grown up almost totally immersed in digital media. But have we really begun to take full stock of the […]

9 February 2013
UK Report: Notions of identity will be transformed in the next decade

Hyper-connectivity – where people are constantly connected to social networks and streams of information – will have a transforming effect on how we see ourselves and others in the next decade, according to a new report published by the UK Government’s Chief Scientific Adviser Sir John Beddington. The Foresight study Changing Identities in the UK […]

12 December 2012
Can reputation come down to a number?

The idea of a unified reputation currency is starting to take hold online, writes Josh Klein in the blog of the Harvard Business Review. “With broad agreement that reputation is a form of value, and various mechanisms already existing to score people and institutions on it, convergence on one metric seems achievable—even inevitable. It’s an […]

25 October 2012
Book: Configuring the Networked Self

Configuring the Networked Self: Law, Code, and the Play of Everyday Practice by July E. Cohen Yale University Press, 2012 352 pages Free pdf version | Amazon link The legal and technical rules governing flows of information are out of balance, argues Julie E. Cohen in this original analysis of information law and policy. Flows […]

6 September 2012
Consumers say no to mobile apps that grab too much data

A study by the Pew Research Center, released Wednesday, found that among Americans adults who use smartphone apps, half had decided not to install applications on their mobile phones because they demanded too much personal information. Nearly a third uninstalled an application after learning that it was collecting personal information “they didn’t wish to share.” […]

23 July 2012
Ethical decision-making apps damage our ability to make moral choices

A recent crush of smartphone and tablet apps claim to make hard decisions easier, and the range of ethical dilemmas they can weigh in on will only increase. At this rate, Siri 5.0 may be less a personal assistant than an always-available guide to moral behavior. But depending on a digital Jiminy Cricket may be […]

4 July 2012
Big e-reader is watching you

Would George Orwell have been amused or disturbed by the development that Big Brother now knows exactly how long it takes readers to finish his novel, which parts they might have highlighted, and what they went on to pick up next? Publishers are thrilled with the new data – but what does it mean for […]

28 June 2012
Dr Paul Bernal on the right to be forgotten

What is the right to be forgotten? How could it work – if it could work? Is it something to be supported or something to be feared? Why is it such a bone of contention? An article by Dr Paul Bernal, a lecturer in IT, IP and Media Law at the University of East Anglia […]

6 June 2012
The curious case of Internet privacy

Free services in exchange for personal information. That’s the “privacy bargain” we all strike on the Web. Cory Doctorow argues it could be the worst deal ever. “Far from destroying business, letting users control disclosure would create value. Design an app that I willingly give my location to (as I do with the Hailo app […]

26 June 2011
What is your influence score?

Imagine a world in which we are assigned a number that indicates how influential we are. This number would help determine whether you receive a job, a hotel-room upgrade or free samples at the supermarket. If your influence score is low, you don’t get the promotion, the suite or the complimentary cookies. This is not […]

20 June 2011
Individual and networked privacy

Danah Boyd, researcher at Microsoft Research New England and Fellow at the Harvard Berkman Center for Internet and Society, posted the crib of her recent Personal Democracy Forum talk on networked privacy. “Our contemporary ideas about privacy are often shaped by legal discourse that emphasizes the notion of “individual harm.” Furthermore, when we think about […]

21 May 2011
Are our lives vanishing into the cloud?

“[Soon] we will no longer possess, in a formal sense, our own stuff,” writes Adam Silver, design strategist at frog. “Not even on our hard drives. Instead, it will have gone fully virtual, kind of like Tron but without the neon suits. Slowly but surely, our belongings are vanishing into the cloud.” “When it comes […]

18 May 2011
The grand delusion: Why nothing is as it seems

This might come as a shock, but everything you think is wrong. Much of what you take for granted about day-to-day existence is largely a figment of your imagination. From your senses to your memory, your opinions and beliefs, how you see yourself and others and even your sense of free will, things are not […]

7 May 2011
Serious play: the business of social currency

Social currency is shared information that encourages further social encounters. It’s not a new concept, but the social web increases its prevalence. In the web-based collaboration software platform called Rypple, a simple act of thanking someone on a team and using a badge as a way to show your gratitude is a form of social […]

Show more articles