counter
Putting people first
DAILY INSIGHTS ON USER EXPERIENCE, EXPERIENCE DESIGN AND PEOPLE-CENTRED INNOVATION

Audience

Business

Culture

Design

Locations

Media

Methods

Services

Social Issues

Children


Disabled


Elderly


Teens


Advertising


Branding


Business


Innovation


Marketing


Mechatronics


Technology


Architecture


Art


Creativity


Culture


Identity


Mobility


Museum


Co-creation


Design


Experience design


Interaction design


Presence


Service design


Ubiquitous computing


Africa


Americas


Asia


Australia


Europe


Italy


Turin


Blogging


Book


Conference


Media


Mobile phone


Play


Virtual world


Ethnography


Foresight


Prototype


Scenarios


Usability


User experience


User research


Education


Financial services


Healthcare


Public services


Research


Tourism


Urban development


Communications


Digital divide


Emerging markets


Participation


Social change


Sustainability


  Posts in category 'Foresight'
13 May 2008
The Politics of Public Behaviour
The Politics of Public Behaviour The UK think tank Demos has launched a new publication, The Politics of Public Behaviour, which explores the role of government in influencing people’s lifestyles and everyday decision-making.

Abstract:

The personal has become political. Increasingly, governments find themselves drawn into questions about how children are parented, how household waste is disposed of, how people travel, how much they save for later in life, and how much they eat, drink, smoke and exercise.

A combination of new challenges and new thinking has given rise to the politics of public behaviour. However, a debate that concerns itself with people’s personal behaviour raises important questions. Where do personal freedoms stop and mutual obligations begin? Which decisions should be public and which private? And how and when should government play a role?

This pamphlet presents three perspectives from different political traditions. Andy Burnham MP, Andrew Lansley MP and Chris Huhne MP offer contrasting views on the public implications of private decisions, and what they mean for the relationships between people and government. The pamphlet concludes with a framework with which to negotiate the politics of public behaviour.

12 May 2008
May/June edition of Interactions Magazine
Interactions The May/June issue of Interactions Magazine just came out and some of the content is available online (and more will follow soon).

The issue is all about “colliding worlds” with “interactions disciplines” becoming “more appropriately integrated into other creative disciplines (e.g. architecture and music), into business, and into the new business models that will shape the 21st and 22nd centuries,” as described by the editors Richard Anderson and Jon Kolko in their editorial.

It also features contributions by Allison Arieff (Sunset), Eli Blevis (Indiana University at Bloomington), Shunying Blevis (Indiana University at Bloomington), Benjamin H. Bratton, Valerie Casey (IDEO), Elizabeth Churchill (Yahoo! Research), Dave Cronin (Cooper), Allison Druin (Human-Computer Interaction Lab), Hugh Dubberly, Shelley Evenson (Carnegie Mellon University), Jonathan Grudin (Microsoft Adaptive Systems and Interaction group), Zhiwei Guo (Adobe Systems Inc.), John Hopson (Microsoft’s Games User Research group), Steve Howard (University of Melbourne), Tuck Leong (University of Melbourne), Zhengjie Liu Dalian Marine University), Bob Moore, Donald Norman, Steve Portigal, Scott Palmer (University of Leeds), Sita Popat (University of Leeds), Kai Qian, Laura Seargeant Richardson (M3 Design Inc.), Richard Seymour (Seymourpowell), Frank Vetere (University of Melbourne), Huiling Wei, and Ning Zhang (Dalian Marine University)

Interactions Magazine is the bimonthly publication of the ACM [Association of Computing Machinery] and is distributed to all members of SIGCHI [Special Interest Group on Computer-Human Interaction].

It recently underwent a complete makeover the inspiring and volunteer (!) leadership of Richard Anderson and Jon Kolko who turned it into a publication full of timely articles, stories and content related to the interactions between experiences, people, and technology — the must have magazine for the user experience community!

30 April 2008
Homegrown - Nokia’s new design thinking on sustainability
People First Nokia press release (dated 29 April 2008):

Nokia’s advanced design team today shared “Homegrown”, a long term research project looking at how Nokia can help people make more sustainable choices. The team is exploring specific environmental and social issues including recycling, energy and how to make the benefits of mobile technology available to more people.

The project is being run by the same team who created Remade – a concept first shown at the Mobile World Congress earlier this year and that explores how recycled materials may be used in the future to make mobile devices. At today’s event in Nokia’s London design studio the team showed for the first time some of the other concept they are working on. These are:

  • Zero Waste Charger concept - this explores ways to reduce the energy that is wasted when chargers are unplugged from a mobile device but left plugged into a live mains socket.
     
  • People First concept – this concept takes three human universals of the way people think about communication – time, lists, and people – to inspire and examine new user interface ideas.
     
  • Wears in, not out concept – as more services become available on our mobile devices this concept explores how people could potentially upgrade their devices digitally rather than physically in the future, giving people an additional choice on how they use and update their mobile phones.

The design team developing these concepts works on a time frame of looking three to five years out into the future. By sharing some of these ideas and stimulating a discussion they hope to develop innovative new ideas that can be used both within Nokia’s own business but also more broadly to drive environmental improvements.

- Photos of the concepts
- A beautiful presentation by Rhys Newman (pdf)
- Further background by team members Julian Bleecker and Raphael Grignani and on Nokia Conversations

25 April 2008
Book: The Future of the Internet–And How to Stop It
The Future of the Internet The Future of the Internet–And How to Stop It
by Jonathan Zittrain
Yale University Press
April 2008, 352 pages

Abstract

This extraordinary book explains the engine that has catapulted the Internet from backwater to ubiquity—and reveals that it is sputtering precisely because of its runaway success. With the unwitting help of its users, the generative Internet is on a path to a lockdown, ending its cycle of innovation—and facilitating unsettling new kinds of control.

iPods, iPhones, Xboxes, and TiVos represent the first wave of Internet-centered products that can’t be easily modified by anyone except their vendors or selected partners. These “tethered appliances” have already been used in remarkable but little-known ways: car GPS systems have been reconfigured at the demand of law enforcement to eavesdrop on the occupants at all times, and digital video recorders have been ordered to self-destruct thanks to a lawsuit against the manufacturer thousands of miles away. New Web 2.0 platforms like Google mash-ups and Facebook are rightly touted—but their applications can be similarly monitored and eliminated from a central source. As tethered appliances and applications eclipse the PC, the very nature of the Internet—its “generativity,” or innovative character—is at risk.

The Internet’s current trajectory is one of lost opportunity. Its salvation, Zittrain argues, lies in the hands of its millions of users. Drawing on generative technologies like Wikipedia that have so far survived their own successes, this book shows how to develop new technologies and social structures that allow users to work creatively and collaboratively, participate in solutions, and become true “netizens.”

Jonathan L. Zittrain is the Professor of Internet Governance and Regulation at Oxford University and co-founder of Harvard Law School’s Berkman Center for Internet & Society. He lives in Oxford, UK, and Cambridge, MA.

- Book page on Yale University Press site
- Book page on Amazon
- Extended Q&A with the author
- Online version of the book
- Video of Zittrain talk
- Financial Times book review

13 April 2008
Videos online of Share Festival 2008 conferences
Share Festival All videos of the conferences at the Bruce Sterling curated Share Festival that recently took place in Turin, Italy, are now online.

Aside from Bruce Sterling, exhilarating discussants were Massimo Banzi, Julian Bleecker, Donald Norman and Marcos Novak, to name just a few.

Manufacturing: From Digital to Digifab
- Bruce Sterling, Share Festival guest curator, writer
- Stefano Boeri, architect, publishing director of Abitare magazine
Share Festival conferences start - Sterling and Boeri discuss about digital manufacturing. As Bruce Sterling says “on the map there’s more than on the territory”, but it is certainly true that “in materiality i feel confortable as never before”.

Manufacturing Cultural Projects
- Montse Arbelo and Joseba Franco, artists
- Katina Sostmann, researcher
- Kees de Groot and Viola van Alphen, GogBot Festival direction
The development of digital technologies have led to new themes for art and design. Three different European projects present their production processes concerning digital art and design: ArtTechMedia, project to promote digital art, digifab activity of university department of design at Akademie der Kunste Berlin, GogBot Festival, Ducth event focused on creative applications on Robots.

Manufacturing the Streets
- Gianni Corino, researcher at Plymouth University
- Hugo Derijke, artist
- Chiara Boeri, artist
How can artists contribute to design public space and re-define the social sphere? Being part of the shared social network system, art and digital communication are the driving forces behind urban transformation, especially in public areas as museum, galleries, squares and shopping centres.

Dramatic Manufacturing
- Motor, artist
- Mauro Lupone, sound designer
- Andrea Balzola, media theorist and play writer
- Anne Nigten, managing director V2_Lab
Presentation of theatre and research projects concerning the post dramatic patterns of digital storytelling. The theatre is conceived as stage machinery where the actor is the performer and technologies play as characters.
Patching Zone: Manufacturing Interdisciplinary Collaborations
The researcher from V2, Rotterdam, shows us the way electronic art is integrating electronic art studio as a meeting table to enter into new agreements among different subjects.

Manufacturing Intelligence
- Luigi Pagliarini, artist and neuropsychologist
- Franco Torriani, critic
- Pier Luigi Capucci, university professor Università di Bologna
- Gordana Novakovic, artist
- Video by Stelarc, artist
Which is the physical, intellective and emotional relationship between man and machine? A new definition of “mind” that is finally able to be free from the prejudice that intelligence is exclusively belonging to human being, or more generally biological beings, thus assessing that artefacts can take part in this new procedure.

Manufacturing Robots
- Stefano Carabelli, university professor Politecnico di Torino
- Pietro Terna, university professor Università di Torino
- Owen Holland, university professor University of Essex
- Giampiero Masera, Turin Chamber of Commerce
The synthesis is in the title of panel, with “manufacturing robots”, looking at robots, from industrial intelligent machines to androids and to mobile applications of artificial intelligence techniques, as expression of industry, creativity, innovation and art. A perspective perfectly represented by the creative idea of the “Marinetti’s Orchestra“, as a key visiting card for the future of our area.

Manufacturing FIAT 500
- Roberto Giolito (Advanced Design Fiat)
Roberto Giolito, designer of the FIAT 500, tells how is borned the design of this vehicle symbol of the italian industrial manifacture.

A Manifesto for Networked Objects
- Julian Bleecker, professor at University of Southern California
Now objects are on-line too - blogjects , blogging objects. Once “things” are connected to the Internet, they immediately become part of the relational system, thus improving and boosting the connections in the social network, and they finally define a new relationship between presence and mobility in the physical world. With a pervading Internet network objects are now “citizens” of our space, with the possibility to communicate and interact with them.

Manufacturing Digital Art
- Massimo Banzi, Arduino co-founder
- Fabio Franchino and Giorgio Olivero, artists
In the 90s digital art was referring to immateriality, now the society has a more natural relationship with technologies, thus letting what is immaterial to become real, and experimenting new interaction processes between man and machine, that has completely become part of everyday life in the meantime. Manufacturing is also referring to digital art, where such equipment as Arduino and the explosive advent of 3D printers and devices for digital manufacturing led to integrate what is digital into what is real.

Manufacturing Future Designs
- Donald Norman, Director of the Institute for Cognitive Science
- Bruce Sterling, writer
- Luca De Biase, publishing director of Nova24- Sole24Ore magazine
- Gino Bistagnino, university professor Politecnico di Torino
Donald Norman presents his latest book, “Design of Future Things”, where objects, agents of an operating macrosystem, are inter-connected within a pervasive network where relation is more important than function. Relation must be focused on sustainability as well, since a harmful element can infect the whole system.

Manufacturing Consent
- Janez Jansa, artist
- Paolo Cirio, artist
- Antonio Caronia, theorist
Recent facts in contemporary society, dazzled by consumer offers and information pollution – people can experience forms of collective hypnosis, created by a communication system whose cultural machines are turning alienation and difference into agreement, thanks to “emotional” strategies that can mould people’s consciousness: where does communication finish and propaganda start?

From Land Art to Bioart
- Ivana Mulatero, critic
- Gianluca Cosmacini, architect
- Franco Torriani, critic
Presentation of the book “From Land Art to Bioart”, edited by Hopefulmonster Press, by Ivana Mulatero.

Is Life Manufacturable?
- Franco Torriani, critic
- Luis Bec, artist
- Nicole C. Karafyllis, biologist and philosopher
Life is now part of the manufacturing process that may produce hybrid examples widely including the two different aspects: natural living entities and technical products. Biofacts, Zootechnosemiotics, Nanotechnology: a new “parallel biology” is rising, where artificial organisms can count on some living beings’ peculiarities?

Two Architectures: Atoms and Bits
- Marcos Novak, architect
- Bruce Sterling, writer
The architecture theorist Marcos Novak and Bruce Sterling discuss about Novak’s concepts such as “trans-vergence”, “trans-architecture”, “trans-modernity”, “liquid architecture”, “navigable music”, “habitable cinema”, “archimusic”. Architectonic explorations into expanded, mixed and alternative virtual reality.

Share Prize Ceremony
The jury:
- Bruce Sterling
- Anne Nigten
- Stefano Mirti
Winner: Delicate Boundaries by Christine Sugrue

10 April 2008
Videos online of Potsdam interaction design conference
Videos Last year’s conference “Innovation Forum Interaction Design” focused on all aspects of interface and interaction design: mobile telephone and media interfaces, problem solutions and product visions, web pages and virtual worlds, art and commerce, business and science.

Speakers included Gillian Crampton Smith, Anthony Dunne, Tim Edler, Frank Jacob, Gesche Joost, Bernard Kerr, Patrick Kochlik, Kristjan Kristjansson, Bill Moggridge, Dennis Paul, Mike Richter and Bruce Sterling.

The videos are now online.

(via Bruce Sterling)

10 April 2008
MIT Media Lab and Bank of America announce Center for Future Banking
Future of banking The MIT Media Laboratory and Bank of America today announced the creation of the Center for Future Banking, a five-year collaboration to which Bank of America has committed $3-5 million annually.

The new research center, which will be located at the Media Lab on the MIT campus, will […] explore new ideas in banking by inventing technologies that reveal and leverage insights across a wide range of physical and social scales, from one-on-one customer interactions to global transactions. Researchers will address such questions as:”“How can every customer be empowered with the knowledge and tools to take better control of their financial futures?” “How will banking interactions evolve as a customer’s physical and virtual worlds become completely intertwined?” and “How will social networks and mobile platforms transform customers’ banking experiences, making it easier, more convenient, and better integrated with their daily lives?”. […]

Professor Deb Roy, Chair of MIT’s academic program in Media Arts and Sciences and a pioneer in cognitive modeling, communication theory, and human-machine interaction, will serve as the Center’s Founding Director and Principal Investigator. “The Center sets the stage for potentially path-breaking research that will tap into core Media Lab capabilities and extend them in exciting new directions,” says Roy. “We will create a focus of intellectual energy that brings together researchers with radically different perspectives, including behavioral economists, social scientists, computer scientists, psychologists, designers, and others who share a passion for innovative thinking. It’s a recipe for producing unexpected new ideas that will trigger significant innovations in the world of banking.”

Read full story

(via a thousand tomorrows)

7 March 2008
A conversation about Torino with Bruce Sterling
Bruce Sterling Today Torino World Design Capital published an interview I recently did with Bruce Sterling. This time not about spimes, ubiquitous computing or digital fabrication, but about his experience with the city where he lived for the last six months.

Bruce likes Torino and in this interview he gives quite a few reasons why. He goes into much detail about why “Turin is really a 21st Century” and how “it has somehow managed to deal with problems that many, many other cities, regions, cultures and nations have not yet faced up to.”

“Turin,” he says, “is one of those places that appeal to my temperament. If I were an Italian person, I would likely have been a Turinese.”

He also shares with us a content of a new story he has been writing:

“Yes, it’s a fantasy story set in Turin. The protagonist is a FIAT executive, but he’s also a necromancer. The story is set in an esoteric Turin where all the magical things that are said about Turin by New Agers are factually true.

There’s a chunk of the New Cross here and the Holy Grail is here. The Shroud of Turin really is drenched in the blood of Jesus Christ himself; there are all these ley-lines and axes of mystical power. Our hero who is an R&D investment guy at FIAT, is called into hell by Gianni Agnelli, who is dead, yet still upset about urban development issues in Torino. So he calls this former chairman down to hell to have a board meeting.

My hero, the necromancer, is accompanied by his spiritual advisor, an Egyptian mummy from the Museo Egizio whom he raised from the dead. This mummy accompanies him now and gives him good advice. It’s like the “Lone Ranger and Tonto” thing - him and his mummy. It’s a comical story, exaggerated and satirical, a fable about Turin and its issues. I could never have written it without being here.”

Bruce is now in the last days of preparation of the Share Festival that he has been curating. Come and see it if you can.

The interview is suffering a bit from poor layout and it is not so easy to see what my questions are, for instance. All the links have also magically disappeared. I hope they will fix it soon.

Read interview

7 March 2008
In Barcelona today
Disruptive Thinking I am in Barcelona today to attend the Art Center Global Dialogues: Disruptive Thinking event.

The one-day conference is set up as “a series of on-stage conversations with internationally renowned thinkers in many fields whose “disruptive” ideas and actions challenge convention, break current paradigms, and inspire positive changes in the larger world. Unlike traditional conferences, the Art Center Global Dialogues pair these speakers with influential media figures—including highly regarded editors, publishers, and reporters—in vital exchanges that encourage the development of new ideas.”

Invited by mobile services strategist and fellow Belgian Rudy Dewaele and intrigued by the reputation of the organisers (The Art Center College of Design and the ESADE Business School), I decided to attend, curious to hear what the participants have to say about six influential areas in our daily lives: climate change, geopolitics, business, science, belief and design.

To make this event a truly global conversation, the organisers have set up a live video stream (with the possibility to interact with the audience through a live chat); a twitter stream for live questions and live micro blogging from the conference; and a Flickr group for people to send their pictures during (and after) the event.

5 March 2008
Nokia on the future of mobile phones in three, five and eight years
Nokia Research Center Darren Waters of BBC News recently visited Nokia’s scientists and researchers at their lab in Palo Alto to talk about the future of mobile phones in three, five and eight years, and also beyond that.

The first thing he highlighted is the fact no-one at Nokia calls the devices phones anymore; they are multimedia computers.

He was shown three projects being developed at Nokia’s labs around the world, two of them in Palo Alto.

Read full story

26 February 2008
Chris Anderson on “freeconomics”
Free! Former Economist writer, “Long Tail” author and current Wired editor-in-chief Chris Anderson, is pushing another of his disruptive business ideas and preparing the launch of his next book.

“Thanks to Gillette, the idea that you can make money by giving something away is no longer radical. But until recently, practically everything “free” was really just the result of what economists would call a cross-subsidy: You’d get one thing free if you bought another, or you’d get a product free only if you paid for a service.

Over the past decade, however, a different sort of free has emerged. The new model is based not on cross-subsidies — the shifting of costs from one product to another — but on the fact that the cost of products themselves is falling fast. It’s as if the price of steel had dropped so close to zero that King Gillette could give away both razor and blade, and make his money on something else entirely. (Shaving cream?)”

It remains a dubious assumption though: Google doesn’t provide its advertising space for free, the product and services being advertised are not for free, the marginal costs are not free (like environmental impacts), and “economy” itself implies some kind of value exchange. AdLab calls it Chris Anderson’s communist manifesto.

Read full story

24 February 2008
The Art Center Global Dialogues: Disruptive Thinking
Disruptive Thinking Mobile services strategist and fellow Belgian Rudy Dewaele asked me to pitch an upcoming innovation conference in Barcelona. Although not directly related to human-centred design, as a major foresight and innovation conference it merits attention:

The Art Center Global Dialogues: Disruptive Thinking is a series of on-stage conversations with internationally renowned thinkers in many fields whose “disruptive” ideas and actions challenge convention, break current paradigms, and inspire positive changes in the larger world. Unlike traditional conferences, the Art Center Global Dialogues pair these speakers with influential media figures—including highly regarded editors, publishers, and reporters—in vital exchanges that encourage the development of new ideas.

The next date in the Disruptive Thinking series is on 7 March 2008 in Palau de la Música in Barcelona, an event co-organised by The Art Center College of Design and the ESADE Business School.

An international lineup of radical thinkers and provocateurs will explore six influential areas in our daily lives: climate change, geopolitics, business, science, belief and design.

7 February 2008
Sixteen hours of video to enjoy
bbc Over the last few weeks, I have been watching five documentary series. All of them deeply thought provoking and none of them directly related to the topic of this blog (although three of them deal with psychology and people’s behaviours - the other two focus on the future of technology). I think they are really worth spending your time on and they are can all be found on Google video.

Three of the series are by Adam Curtis, a brilliant British television documentary maker who works for BBC Current Affairs. He is noted for making programmes which express a clear (and sometimes controversial) opinion about their subject, and for narrating the programmes himself.

The Century of the Self consists of four one-hour films examining “how those in power have used Freud’s theories to try and control the dangerous crowd in an age of mass democracy.” It tells the untold and sometimes controversial story of the growth of the mass-consumer society in Britain and the United States. How was the all-consuming self created, by whom, and in whose interests? [Google Video]

The Power of Nightmares consists of three one-hour films that explore how the idea that we are threatened by a hidden and organised terrorist network is an illusion. The films compare the rise of the American Neo-Conservative movement and the radical Islamist movement, making comparisons on their origins and noting strong similarities between the two. More controversially, it argues that the threat of radical Islamism as a massive, sinister organised force of destruction, specifically in the form of al-Qaeda, is in fact a myth perpetrated by politicians in many countries—and particularly American Neo-Conservatives—in an attempt to unite and inspire their people following the failure of earlier, more utopian ideologies. [Google Video]

The Trap also consists of three, one-hour programmes which explore the concept and definition of freedom, specifically “how a simplistic model of human beings as self-seeking, almost robotic, creatures led to today’s idea of freedom.” [Google Video]

The two other programmes are narrated by Michio Kaku, an American theoretical physicist, specialising in string field theory, and futurist.

Visions of the Future is a three-part BBC series, exploring the cutting edge science of today, tomorrow, and beyond. The first part is dedicated to the intelligence revolution, the second to the biotech revolution, and the third to the quantum revolution. [Google Video]

2057 is the only non-BBC programme. It is made by Discovery Channel and attempts to predict what the world will be like in 50 years based on current trends. The show takes the form of a docu-drama with three separate episodes, each having informative stories ingrained into the plot. [Google Video]

4 February 2008
Africa’s portal to the internet
Cell phones keep Kenyans in touch Nicole Ferraro investigates in a long article in Information Week if cell phones and other inexpensive wireless devices can close the digital divide in the world’s poorest countries.

“For the developing world, the Internet experience is going to be a wireless experience,” says Susan Schorr, the head of the International Telecommunication Union’s Regulatory and Market Environment Division. Sixty-one percent of the world’s 2.7 billion mobile phone users are in developing countries, compared with 10% of the world’s 1 billion Internet users, Schorr says.

Online communities and markets are emerging in Africa, which accounts for more than half of the world’s poorest countries, with people using low-cost cell phones rather than PCs for connectivity. They’re providing vital data and information to community-based workers, connecting farmers with trading networks for their crops and commodities, and more broadly, providing access to political and social information that’s changing people’s lives.

Read full story

The article seems to be a synthesis of a longer article “The Internet and the Developing World” that was published on InternetEvolution, as part of a series of eight articles assessing the future of the internet.

29 January 2008
A view from France on the school of the future
Futurelab Jean-Marc Manach has written a long story on the school of the future — the School 2.0 — on my favourite French website InternetActu.

Manach covers the international developments in this area (mainly USA and Germany) and gives an overview about what is going on in France.

The article, which is written in French, is worth a read if you know the language. If not, check out the links: many of them lead to English sites.

28 January 2008
Prof. Ollivier Dyens about the “inhuman” revolution
La condition inhumaine With the publication of the book “La condition inhumaine: essai sur l’effroi technologique” [The inhuman condition: essay on the fear of technology] by Ollivier Dyens, the French newspaper Le Monde published an interview with the author.

Here is a quick translation:

To adapt ourselves to the power of digital technologies, we will have to profoundly change the vision that we have of ourselves, says Ollivier Dyens, professor at Montreal.

As a professor of French Studies at the Concordia University in Montreal, you have been studying the impact of new technologies on society for the last fifteen years. Will the striking growth in power of the digital domain be able to transform us in depth?

A few years back, I thought that technology would indeed change the human being. Now I think that technology will change the perception we have of the human being. I believe less and less in the myth of the cyborg, the man-machine. But the vision we have of ourselves will have to change to adapt itself to the technological reality of tomorrow.

Your latest book is entitled “The Inhuman Condition”. Why this title?

The term “inhuman” is not referring to cruelty, but to what lies beyond the human. The answers provided by science and technology to the essential questions that man has been asking since the dawn of time - Who am I? Where do we come from? - are more and more in conflict with what our senses and our mind tell us. So there is a growing tension between our biological reality and our technological one, and this leads to what I call the “inhuman condition”. We have always considered tools and languages as structures that existed to respond to our needs. It is vital to rethink this relationship.

Why is the growing overlap between biological and technological realities troubling us so much?

A Japanese robot specialist once drew a mental picture to be able to explain our concern. He called it the “Uncanny Valley”. As long as robots are quite different from us, they do not disturb us. But when they become too close, we fall in the Uncanny Valley. The artificial hand becomes disconcerting the day it looks too much like a real hand - a hand that you can touch and shake just like a natural one. That’s where we are now with the digital, which is becoming increasingly “intelligent”, increasingly “alive”…. That’s what worries us, because it looks too much like us.

You say that machines took charge of civilisation at the start of the new millennium.

Do you remember we had on 31 December 1999 for the Millennium Bug? The fear was real and existed within the biggest IT companies. On that day all of mankind held its breath, waiting for the verdict of the machines on whether they would or not be able to “understand” the three zeros of the new date. And what happened? The computers, all over the world, were able to adapt. No catastrophe happened — not in the countries where little was done in preparation, not in the countries where much was done.

What I am saying is that digital systems have become too intertwined, too powerful for us to be able to determine what makes them efficient or inefficient. They have become a little bit like the weather conditions, which we know are too complex in order for us to extend our forecast beyond just a few days.

It’s quite distressing to be bypassed by the autonomy of the machines we ourselves created.

Yes for some, it is. But others consider it a normal evolutionary process. Important are the dynamics of life, whether that is in the DNA or in the silicon. Whatever the conclusion, technology is now forcing us to redefine our place in the planetary hierarchy. We can no longer put ourselves at the top of the pyramid, but have to see ourselves in a dynamic position that takes the machines into account as an integrating part of the human species.

And if we don’t succeed in doing that?

Then we risk ending up in the near future in a world which is polarised, Manichean and violent, where the larger part of humanity is completely cut off from the world of representations, ideas, theories and culture. A world of frustration and despair borne out of a new alienation: the knowledge alienation.

This risk is already present: we find it increasingly difficult to distinguish between information and its synthesis - in other words, knowledge. Why? Because the machine generated culture is bypassing us. To use a maritime metaphor: the quantity of information on the web is an ocean, but we don’t know the art of navigating it. In order to survive, we are increasingly left with no other choice but to stay on the surface of the ocean, “surfing” the web. But we humans still navigate the old way, and link knowledge with the idea of deepening our insight. Surface and depth: we will need to reconcile these two notions again.

Will the “inhuman condition” have positive consequences?

Less war, perhaps. The more that countries are economically and culturally intertwined, the less reason there is to see the other as a stranger, that has to be fought. Digital technologies and the internet stimulate this connection between human beings. Email, chat, blogs recall what connects us, beyond geography, our body or our skin colour. Never before have we spent so much time at communicating, enriching ourselves and debating issues through our networks.

Will the internet create new forms of collective intelligence?

Yes, I am convinced of that. The communication means offered to us by these instantaneous digital networks seem to share one main objective: to nourish or create global coherence. A blog acquires its legitimacy if it is linked to from other blogs, and the first site to appear in Google results is the one that is “hyperlinked” by the largest number of sites… This legitimacy coming from the collectivity carries some danger: it defends itself against the individual and doesn’t care much about things that are outside of the norm and marginal. But it also carries great potential, able to profoundly change our relationship with the world. The human aspect of the inhuman condition is after all much closer to us than the ant — which lives, exists and comprehends its world through the collective - and therefore is no autonomous, conscious and unique individual.

28 January 2008
Four speakers debate the future of design
Activmob Alice Rawsthorn, the design critic of the International Herald Tribune, chaired a debate last week at the World Economic Forum in Davos, Switzerland, about the future of design.

Other participants were Paola Antonelli, senior curator of architecture and design at the Museum of Modern Art in New York; Hilary Cottam, who develops design solutions to problems in education, health care and other public services as co-founder of the London-based agency Participle; and John Maeda, the digital design star and newly appointed president of the Rhode Island School of Design (RISD), have to say about the future of design.

The brief was simple: identify three themes that, you believe, will define design in the future.

Here is what they came up with:

Alice Rawsthorn

  • designing for the underprivileged majority
  • dematerialisation
  • guiltless consumption

Paola Antonelli

  • 3D printing
  • the yearning for privacy
  • translating the advances in science and technology into things we need or want

Hilary Cottam

  • addressing the big social issues of our time
  • tackling social problems through mass collaboration
  • policy making

John Maeda

  • moral responsibility
  • simplicity
  • appreciating the beauty of the everyday objects and places

Read full story

28 January 2008
Thinking about tomorrow
Thinking about tomorrow The Wall Street Journal looks 10 years ahead and imagines how technology will change the way we shop, learn, entertain ourselves, get news, protect our privacy and connect with friends.

The long article is structured in seven sections, each written by a different WSJ staff writer:

  • How we shop
  • How we play games
  • How we watch movies and TV
  • How we make and keep friends
  • How we search online
  • How we get news
  • How we protect our privacy

Read full story

4 January 2008
Scientist: ‘Hybrid’ computers will meld living brains with technology
Biomorphic For sure Ray Kurzweil (author of The Singularity is Near: When Humans Transcend Biology) and Bruce Sterling (who coined the term “Biot” - an entity which is both object and person - in his book Shaping Things) will enjoy this:

A scientist who successfully connected a moth’s brain to a robot predicts that in 10 to 15 years we’ll be using “hybrid” computers running a combination of technology and living organic tissue.

Charles Higgins, an associate professor at the University of Arizona, has built a robot that is guided by the brain and eyes of a moth. Higgins told Computerworld that he basically straps a hawk moth to the robot and then puts electrodes in neurons that deal with sight in the moth’s brain. Then the robot responds to what the moth is seeing — when something approaches the moth, the robot moves out of the way. […]

This organically guided, 12-in.-tall robot on wheels may be pushing the technology envelope right now, but it’s just the seed of what is coming in terms of combining living tissue with computer components, according to Higgins.

“In future decades, this will be not surprising,” he said. “Most computers will have some kind of living component to them. In time, our knowledge of biology will get to a point where if your heart is failing, we won’t wait for a donor. We’ll just grow you one. We’ll be able to do that with brains, too. If I could grow brains, I could really make computing efficient.”

Read full story

(via UsabilityNews)

17 December 2007
Interview with Anthony Dunne and Fiona Raby
Dunne and Raby Dr. Anthony Dunne and Fiona Raby are faculty members in the Design Interactions department at London’s Royal College of Art and have gained somewhat of a cult following for their provocative and future-scenario-based design work.

As authors of Hertzian Tales and Design Noir they are most responsible for popularizing the idea of Critical Design, where objects are used as tools for awareness and reflection upon issues largely surrounding the implications of existing and future technologies. Their work is in the permanent collections of the MOMA (NY) and the Victoria and Albert in London.

Bruce M. Tharp of Core77 was able to catch up with them at the IDSA/ICSID conference in San Francisco where they presented a recent project that proposes robots with “fragile personalities.” Listen as they discuss the ideas behind their work, their dream project, their feelings about “Critical Design” after more than a decade, the relationship between their professional practice and the work of their students at RCA, and more.

Listen to interview