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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
22 July 2015

The student experience and the future of the library

Libraries have moved from being the location for search, access and advice to playing a much smaller role within a much larger information landscape, writes a researcher of JISC, the UK charity that champion the use of digital technologies in UK education and research. The intimacy between the student or researcher and library has eroded […]

23 March 2015

Design fiction personas illustrate possible impact of educational tech

People talk about the future of technology in education as though it’s right around the corner, but most of us get to that corner and see it disappearing around the next. This innovation-obsessed cycle continues as we are endlessly dissatisfied with how little difference these promises make to the people implicated in these futures. These […]

4 May 2014

New research on the use of tablets in schools

NAACE NAACE, a UK association of educators, technologists and policy makers who share a vision for the role of technology in advancing education, has published two studies on the role of tablets in secondary school education: Evolving Pedagogies for Mobile Technology in Schools A study of how tablets are being used in schools by Naace […]

24 March 2014

Crowdfunding for design: ITC-ILO campaign for training and facilitation card set

Are you a trainer? Do you facilitate meetings? The International Training Centre of the International Labour Organization (ITC-ILO, a specialised, not-for-profit UN agency and an Experientia client) is currently experimenting with crowdfunding to finance a set of 60 cards featuring participatory knowledge sharing methods. The cards are a handy tool to help workshop facilitators and […]

31 December 2013

Solving problems for real world, using design

Formally the Hasso Plattner Institute of Design at Stanford University, the has made a global impact by encouraging students to find out what is most useful. Nicole Perlroth reports in The New York Times. “At the heart of the school’s courses is developing what David Kelley, one of the school’s founders, calls an empathy […]

22 October 2013

How teachers in Africa are failed by mobile learning

Only projects that work with existing education systems will improve learning and cut poverty, says Niall Winters of the London Knowledge Lab at the University of London, and he argues for a user-centred approach (rather than a technology-centric one) that is focused on understanding teachers’ practice, co-designing interventions with them and providing them with training […]

15 October 2013

Experientia redesigns online learning and training toolkit for UN affiliate

This week, the ITC-ILO officially launched the Experientia-designed website Compass: the right direction for learning and training. The site is a toolkit comprising 60 methodologies, with the aim of diffusing learning and training knowledge and tools within the ITC-ILO organisation. Experientia conducted a complete redesign of the ITC-ILO methods library (the Compass) of tools that […]

14 October 2013

New qualitative research report on tablet use in UK schools

Tablets for Schools, a UK campaign organisation that seeks to “prove the categorical case of tablets in schools”, has just published its second qualitative research report. “The report summarises findings from an evaluation study that is looking at the feasibility and educational impact of giving one-to-one Tablets to every child in school. Research for this […]

3 October 2013

Interaction-Ivrea, Arduino and Intel’s Galileo

Intel’s Arduino-compatible open-source Galileo development board was launched today in Italy at Rome’s Maker Faire. Rightfully so, as the initiative has such deep Italian roots. In 2004, a group of programmers, students and teachers at the highly regarded Interaction Design Institute Ivrea (Italy) developed the Arduino platform in order to create a small and inexpensive […]

5 September 2013

Experientia designs mobile site for UN affiliate to promote mobile learning

This week, the ITC-ILO, a United Nations affiliate, officially launched an Experientia-designed mobile site to promote mobile learning tools within the organisation. The mobile site is an internal communications tool to showcase best practice mobile learning use within ITC-ILO, and it has been designed to be optimally viewed from a smartphone or tablet. The ITC-ILO […]

28 August 2013

Exploring the use of tablets in educational settings

MindShift, a service by KQED and NPR, has published a four-part series to explore the four dimensions of using tablets in educational settings, examining how teachers can take students on a journey from (1) consumption of media, to (2) curation, (3) creation, and (4) connection. Each of the instalments explores the challenges ahead using the […]

1 August 2013

EthnographyMatters on ethnography and education

This month’s edition of EthnographyMatters is dedicated to education. Says editor Morgan G. Ames, “ethnography is unique in being able to dig below the surface and uncover the complicated processes and contingent effects of education and education reform.” Some personal highlights: Why digital inequality scholarship needs ethnography by Christo Sims, Assistant Professor in the Department […]

13 June 2013

To get the most out of tablets, use smart curation

In a second article in a four-part series on the use of tablets in educational settings, Justin Reich of MindShift examines the topic of curation. “As technologies have developed, the tools and objects of curation have become increasingly accessible. For decades, teachers have arranged collections on bookcases, but now we create playlists of songs, folders […]

22 May 2013

The future of tablets in education: potential vs. reality of consuming media

Justin Reich of MindShift has launched a four-part series to explore four dimensions of using tablets, such as the iPad, in educational settings, examining how teachers can take students on a journey from (1) consumption of media, to (2) curation, (3) creation, and (4) connection. Each of the instalments explores the challenges ahead using the […]

20 May 2013

Ericsson studies on people’s behaviors and values

Ericsson’s ConsumerLab studies people’s behaviors and values, including the way they act and think about ICT products and services. Here are some of their recent publications: How young professionals see the perfect company April 2013 A new study from Ericsson ConsumerLab called “Young professionals at work” looks at the latest generation to enter the workforce: […]

23 April 2013

Report: Survey of European schools on ICT in education

This study collected and benchmarked information from 31 European countries (EU27, HR, ICE, NO and TR) on the access, use, competence and attitudes of students and teachers regarding ICT in schools. ICT provision and use in European schools is improving but several obstacles remain. First, teachers still believe that insufficient ICT equipment is the biggest […]

13 March 2013

Will mobile education arrive in the developing world

(As if it hasn’t already). In developing countries, where smartphones and dependable cellular networks are still scarce, it’s been difficult to gauge the real impact of the mobile education movement. But with the combination of different factors — the advent of new technology, decreased pricing for data, a worldwide lust for mobile education, and a […]

28 February 2013

How teachers are using technology at home and in their classrooms

A survey by the Pew Internet & American Life Project of teachers who instruct American middle and secondary school students finds that digital technologies have become central to their teaching and professionalization. At the same time, the internet, mobile phones, and social media have brought new challenges to teachers, and they report striking differences in […]

16 February 2013

Tablet use in California and Ontario high schools – Field observations by Experientia collaborator

Francesca Salvadori (Italian blog) is an Italian high school teacher who runs a 1:1 iPad pilot program in her school, and collaborates with Experientia on the topic of digital publishing. A few weeks ago she visited five schools in California and Ontario. Putting People First provides an English translation of the first part of her […]

7 February 2013

Recent studies on the impact of tablet use in schools – an overview

2012 One-to-one Tablets in Secondary Schools: An Evaluation Study (see also here and here) Dr Barbie Clarke and Siv Svanaes, Family Kids and Youth, UK, 2012 Research was carried out between September 2011 and July 2012 and included a literature review, a review of global evaluation studies, and an evaluation of three secondary schools in […]

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