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Communications

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Communications

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

11 May 2015

Is technology making people less sociable?

A major social debate is going on on the effects of mobile technology and social media, online and off. The Wall Street Journal distills in a juxtaposition of the views of Larry Rosen and Keith N. Hampton. Larry Rosen, a professor of psychology at California State University, Dominguez Hills, says technology is distracting us from […]

30 March 2015

MIT Technology Review special report on persuasive technology

The MIT Technology Review has just published a special business report on persuasive technology, i.e. how technologies from smartphones to social media are used to influence our tastes, behavior, and even habits. Free registration is required to read all the articles. Technology and Persuasion Persuasive technologies surround us, and they’re growing smarter. How do these […]

17 July 2011

Talk to Me – or interaction design as script writing

In her New York Times review of Talk to Me (online journal), the latest exhibition by Paola Antonelli at the MoMA, Alice Rawsthorn describes what could be considered the essence of interaction design: “Digital technology is enabling objects to become so complex and powerful that we now expect to interact with them. If you hand […]

17 May 2011

Why a hyper-personalized Web is bad for you

Eli Pariser, executive director of the progressive political action committee MoveOn.org, explains in a CNET interview why he thinks we should beware of the substantial risks inherent in the increasing personalization of the Internet. “Eli Pariser is making noise these days as the author of “The Filter Bubble: What the Internet is Hiding from You.” […]

17 March 2011

Social media, internet, technology and museums

The New York Times has published no less than eight articles at once on the topic of social media, internet, technology and museums. Note the article about the Arduino! Speaking digitally about exhibits Museums around the world now use social media for marketing and development efforts, and to strengthen relationships with visitors. The spirit of […]

15 March 2011

Tough Sell: Selling User Experience

  Misha W. Vaughan, architect of applications user experience at Oracle USA, reflects in this interesting, small article for the February 2011 issue of the Journal of Usability Studies on the challenges explaining the value of user experience to the Oracle sales organisation. Read article

2 September 2010

Interactions magazine on human nuances

The current issue of Interactions Magazine is generally on the nuances of what makes us human, writes co-editor-in-chief Jon Kolko, and more in particular “about authenticity, complexity, and design-and the political, social, and human qualities of our work”. Here are the articles that are currently available for free: interactions: authenticity, complexity, and design by Jon […]

21 August 2010

Designing for the loss of control

The people at frogdesign have posted two long articles (the first one is really an essay) that we consider a recommended read: Openness or how do you design for the loss of control? Openness is the mega-trend for innovation in the 21st century, and it remains the topic du jour for businesses of all kinds. […]

21 August 2010

Do you own your device, or it you?

On August 12, at noon, ZDNet Australia organised a live broadcast on the future of email. The discussion delved into the issues and challenges facing email in its current state, and looked at how social media is changing the way we exchange information. The panel of local and global communications experts included Genevieve Bell, Intel […]

16 July 2010

Content Strategy questions and answers

Content strategy is becoming a hot topic (and one I am greatly interested in). Last year, Kristina Halvorson of Brain Traffic published the book Content Strategy. In her own words, it “offers a pretty straightforward approach to planning for content in your web initiatives.” “Content Strategy for the Web explains how to create and deliver […]

23 June 2010

The huge challenge of Nokia’s head of design and UX

The acclaimed Italian journalist Luca De Biase recently interviewed Marko Ahtisaari (blog – wikipedia), Senior Vice President, Design and User Experience of Nokia, for the Italian business newspaper Il Sole 24 Ore. Here is what happened these last few weeks: A warning by Nokia on second-quarter sales and profits, a recent fall in the Nokia […]

22 June 2010

The reality of social media

In this post Adrian Chan “teases apart the objective and subjective dimensions of social media, to examine what’s behind the relational economy we now live in, and its particular mode of production.” “All commerce and much personal and social utility implied by use of social media, writes Chan, owes to the subjective value added to […]

16 May 2010

The reality of social media

Adrian Chan has written a thoughtful post about “teasing apart the objective and subjective dimensions of social media, to examine what’s behind the relational economy we now live in, and its particular mode of production.” “All commerce and much personal and social utlity implied by use of social media owes to the subjective value added […]

26 April 2010

Guidebook on climate communications and behavioral change

To address global warming there must be a shift in thinking and behavior that motivates people and organizations to engage in emissions reductions and climate preparedness activities and support new policies. Mounting evidence shows that this shift is not only possible, but an important part of a [US] national strategy. Even simple actions taken at […]

26 February 2010

Content strategy – the next big thing?

Content strategy is more or less on the same trajectory as social media was three years ago, argues Kristina Halvorson (of Brain Traffic). “I think it’s because the reality of social media initiatives—that they’re internal commitments, not advertising campaigns—has derailed more than a few organizations from really implementing effective, measurable programs. Most companies can’t sustain […]

24 February 2010

Google’s bad day

Luca De Biase, the journalist I translated this morning, continues to add interesting commentary: Excerpts from this post (translated into English): “The Italian sentence on Google says fundamentally that the judges do not consider the [YouTube] platform to be an editor (Google was not sentenced for defamation) but they consider it responsible when there are […]

24 February 2010

Google Video: Italian law is complicating the world

This Italian reflection on the Italian Google sentence, written by journalist Luca De Biase (in charge of the Nòva24 insert of “Sole 24 Ore” business newspaper), is highly pertinent and therefore worth to be translated: Google Video: Italian law is complicating the world “So now those platforms that allows users to publish online content have […]

8 February 2010

Microsoft Research Social Computing Symposium 2010

For the past four years, Microsoft Research (MSR) has sponsored a symposium on social computing that “brings together academic and industry researchers, developers, writers, and influential commentators in order to open new lines of communication among previously disconnected groups.” The theme of the 2010 symposium, held at ITP at NYU, was “The city as platform”, […]

22 October 2009

On security, programming, privacy, and… people

Three articles in the latest issue of Communications of the ACM are quite relevant for the readers of this blog: Usable security: how to get it Why does your computer bother you so much about security, but still isn’t secure? It’s because users don’t have a model for security, or a simple way to keep […]

12 October 2009

Bringing internet video services to the living room TV set

More details are emerging about Project Canvas, the ambitious joint venture by the BBC, ITV, Five and BT to bring internet video services such as the iPlayer from the bedroom PC to the living-room TV set, reports Tim Bradshaw on FT.com’s techblog. “An interview in today’s FT with Marc Watson, head of BT Vision, revealed […]

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