by experientia
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Children
Daily insights on user experience, experience
design and people-centred innovation Audience
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Children
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

26 July 2014
The touch-screen generation

Young children — even toddlers — are spending more and more time with digital technology. Hanna Rosin wonders what will it mean for their development? “As technology becomes ubiquitous in our lives, American parents are becoming more, not less, wary of what it might be doing to their children. Technological competence and sophistication have not, […]

11 February 2014
How to involve children in the design process?

What are the advantages and challenges inherent in working with children in the design process for creating games or apps? How do you stop them getting bored, and get useful information? This case study by Monica Ferraro (a UX Researcher at City University London) looks in detail at a project that tried to do just […]

2 November 2013
Book: The App Generation

The App Generation How Today’s Youth Navigate Identity, Intimacy, and Imagination in a Digital World Howard Gardner and Katie Davis Yale University Press October 2013, 256 pages [Yale University Press link – Amazon link] Abstract No one has failed to notice that the current generation of youth is deeply—some would say totally—involved with digital media. […]

4 June 2013
A beautiful kids’ book that combines interactivity with good old-fashioned text

The Jörgits and the End of Winter, an indie fantasy novel for kids nine and up, uses interactivity as a supplement to the story, not a stand-in for it, and shows how interactivity can work in a slightly more substantial text. The app was created by Anders Sandell, a Finnish-born interaction designer who grew up […]

19 April 2013
Five reasons why kids need special user research

Sabina Idler, who runs a UX research company in Amsterdam, provides five reasons why kids need special attention when it comes to user research: 1. Kids form their own target group 2. Kids form a diverse target group 3. You have to ask kids what they think to validate your ideas 4. Put kids in […]

7 February 2013
Recent studies on the impact of tablet use in schools – an overview

2012 One-to-one Tablets in Secondary Schools: An Evaluation Study (see also here and here) Dr Barbie Clarke and Siv Svanaes, Family Kids and Youth, UK, 2012 Research was carried out between September 2011 and July 2012 and included a literature review, a review of global evaluation studies, and an evaluation of three secondary schools in […]

3 January 2013
Research on the impact of tablets in secondary schools

Two months ago I wrote about what was then one of the first qualitative studies on the impact of tablets in schools: “Carphone Warehouse (corporate site), a UK mobile phone retailer, recently commissioned the Family Kids and Youth research agency to conduct a qualitative study of schools situated in Belfast, Kent and Essex where children […]

26 November 2012
Research on Android tablet use in 5th grade classrooms

The series of research projects on tablet use in schools (see here, here and here) now also has an Android study. A small research project by Marie Bjerede and Tzaddi Bondi, equipped a 5th grade class of 27 students in Portland, Oregon (USA) with 7-inch Samsung Galaxy Tab devices with mobile broadband data to use […]

9 July 2012
In a Fisher-Price lab, apps become child’s play

At a Fisher-Price lab, researchers watch children at play to come up with ideas for new products, including toys that incorporate apps on iPads and iPhones. At Fisher-Price, “we bring babies in with their moms and watch them at play with different types of apps, different types of products,” said Deborah Weber, senior manager of […]

30 September 2011
Truth, lies and the internet

The internet is the greatest source of information for people living in the UK today. But the amount of material available at the click of a mouse can be both liberating and asphyxiating. Although there are more e-books, trustworthy journalism, niche expertise and accurate facts at our fingertips than ever before, there is an equal […]

26 May 2011
Usability testing with children: a lesson from Piaget

In this post, Sabina Idler, information designer at Usabilla (The Netherlands), introduces Piaget’s theory of cognitive growth and explains how it can be useful for usability testing with children. “Children are becoming an increasingly important target group on the web. Good usability and high user experience are crucial aspects for a successful website. Early and […]

16 December 2010
Designing interactive products for children

Yeevon Ooi of Webcredible writes in a long article that designing interactive products for children shouldn’t be any different from any user-centred design process, but the methods for carrying out user research, the implementation of different design guidelines and evaluating the products need to cater for the young or little audience group. “Designing for children […]

2 October 2010
Talk by anthropologist Mimi Ito in Milan

Yesterday cultural anthropologist Mimi Ito spoke on the impact of technology on teen and youth culture at the Meet The Media Guru event in Milan, Italy. The video is available online. Cultural anthropologist, with degrees from Harvard and Stanford, Mimi Ito co-directed the Digital Youth Project, which was funded by the MacArthur Foundation and focused […]

29 September 2010
In study, children cite appeal of digital reading

Many children want to read books on digital devices, while parents worry that technology will distract young bookworms, according to a survey by the publisher Scholastic. The New York Times reports: “Many children want to read books on digital devices and would read for fun more frequently if they could obtain e-books. But even if […]

21 August 2010
If technology is making us stupid, it’s not technology’s fault

There has been growing concern that computers have failed to live up to the promise of improving learning for school kids. The New York Times, The Washington Post, and PBS have all done stories recently calling into question the benefits of computers in schools. But, says David Theo Goldberg in a sophisticated article on DMLcentral, […]

25 May 2010
Growing up online

In Growing Up Online, the American public affairs series FRONTLINE takes viewers inside the very public private worlds that kids are creating online, raising important questions about how the Internet is transforming childhood. “The Internet and the digital world was something that belonged to adults, and now it’s something that really is the province of […]

17 May 2010
User experiences for children, for seniors and for play

UX Matters is another one of these great resources for the user experience community. Here three recent articles: Designing user experiences for children By Heather Nam (Mediabarn) Creating a great experience for Web site users should always take the users’ perspectives into consideration. While a user’s age can be a contributing factor in a design’s […]

28 February 2010
New media and its superpowers

Mimi Ito, cultural anthropologist and associate researcher at the University of California Humanities Research Institute, co-led a MacArthur Foundation-funded three year ethnographic study, the Digital Youth Project (DYP), which looked at how young people interact with new media at home, in after-school programs, and in online spaces-and found much to celebrate in the learning they […]

20 January 2010
If your kids are awake, they’re probably online

The average young American now spends practically every waking minute — except for the time in school — using a smart phone, computer, television or other electronic device, according to a new study from the Kaiser Family Foundation. Those ages 8 to 18 spend more than seven and a half hours a day with such […]

12 November 2009
Matt Webb presentation at UX Week 2009 (video)

Matt Webb of Berg was one of the speakers at UX Week 2009, a conference in San Francisco organised by Adapative Path. In his presentation “Design Is In Your Hands,” Matt talked about developing products and learning from mistakes, and shared the lessons that his company grappled with during the design and production of their […]

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