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	<title>Putting people first &#187; Africa</title>
	<atom:link href="http://www.experientia.com/blog/category/africa/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.experientia.com/blog</link>
	<description>Daily insights on user experience, experience design and people-centred innovation</description>
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		<title>Social networks of mobile money in Kenya</title>
		<link>http://www.experientia.com/blog/social-networks-of-mobile-money-in-kenya/</link>
		<comments>http://www.experientia.com/blog/social-networks-of-mobile-money-in-kenya/#comments</comments>
		<pubDate>Mon, 27 May 2013 10:58:09 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=15432</guid>
		<description><![CDATA[<img width="100" height="107" src="http://www.experientia.com/blog/uploads/2013/05/imtfi.jpg" class="attachment-thumbnail wp-post-image" alt="imtfi" style="float:left; margin:0 15px 15px 0;" />Social networks of mobile money in Kenya Sibel Kusimba, Harpieth Chaggar, Elizabeth Gross, &#038; Gabriel Kunyu Institute for Money, Technology and Financial Inclusion University of California, Irvine With mobile money technologies, people use mobile phones to send money to friends and relatives, connect to bank accounts, and make payments. This research examines the role of [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="107" src="http://www.experientia.com/blog/uploads/2013/05/imtfi.jpg" class="attachment-thumbnail wp-post-image" alt="imtfi" style="float:left; margin:0 15px 15px 0;" /><p><strong><a href="http://www.imtfi.uci.edu/files/imtfi/2013-1_kusimba_1.pdf">Social networks of mobile money in Kenya</a></strong><br />
<em>Sibel Kusimba, Harpieth Chaggar, Elizabeth Gross, &#038; Gabriel Kunyu</em><br />
Institute for Money, Technology and Financial Inclusion<br />
University of California, Irvine</p>
<p>With mobile money technologies, people use mobile phones to send money to friends and relatives, connect to bank accounts, and make payments. This research examines the role of mobile money in Kenyans’ social and economic networks. Research reported was conducted in Bungoma and Trans-Nzoia Counties in Kenya, and among Kenyans living in Chicago, Illinois in the summer of 2012.</p>
<p>Although mobile money services are often described as a form of “banking,” most users in Western Kenya use mobile money as a social and economic tool through which they create relationships by sending money and airtime gifts. A wide range of mobile money uses includes social gifting, assisting friends and relatives, organizing savings groups, and contributing to ceremonies and rituals.</p>
<p>Even though mobile money was designed for person-to-person transfers, its practices are best understood as created by collectivities and groups. In savings groups, groups of siblings and other relatives, and communities who contribute to ceremonies, users “save with others” through the entrustment of value to kin and friends and create new groups and communities based around the “floating world” of mobile technology. Individuals balance their social and economic capital in order to create marginal gains and mediate the conflicts created between social obligations and personal economic betterment. Ties to and through mothers are prominent in social networks of mobile money flows. Matrilineal kinship ties are a means of sharing or circulating money among those marginalized from access to other resources and forms of value.</p>
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		<title>Tweeting Minarets: joining quantitative and qualitative research methodologies</title>
		<link>http://www.experientia.com/blog/tweeting-minarets-joining-quantitative-and-qualitative-research-methodologies/</link>
		<comments>http://www.experientia.com/blog/tweeting-minarets-joining-quantitative-and-qualitative-research-methodologies/#comments</comments>
		<pubDate>Mon, 06 May 2013 17:47:58 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Experience design]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=15229</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2013/05/imgres-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="imgres" style="float:left; margin:0 15px 15px 0;" />In the last post of the EthnographyMatters Ethnomining edition (edited by Nicolas Nova), David Ayman Shamma @ayman gives a personal perspective on mixed methods. Based on the example of data produced by people of Egypt who stood up against then Egyptian president and his party in 2011, he advocates for a comprehensive approach for data [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2013/05/imgres-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="imgres" style="float:left; margin:0 15px 15px 0;" /><p>In the last post of the EthnographyMatters <a href="http://ethnographymatters.net/2013/04/02/april-2013-ethnomining-and-the-combination-of-qualitative-quantitative-data/">Ethnomining</a> edition (edited by Nicolas Nova), <a href="http://shamurai.com/">David Ayman Shamma</a> <a href="https://twitter.com/ayman">@ayman</a> gives a personal perspective on mixed methods. Based on the example of data produced by people of Egypt who stood up against then Egyptian president and his party in 2011, he advocates for a comprehensive approach for data analysis beyond the “Big Data vs the World” situation we seem to have reached. In doing so, his perspective complements the previous posts by showing the richness of ethnographic data in order to deepen quantitative findings.</p>
<blockquote><p>&#8220;Discovering how communities organize, grow, and communicate under times of distress is difficult even when technology hasn’t been cut. While many things surfaced on Twitter during the revolution, like the Hardees in Tahrir being used as a safe house, many questions were left unexplained or assumed to be the work of online social networking.</p>
<p>This is where ethnography matters–by surfacing what to look for in the big data and highlighting what might be salient trends and features despite not being dominant. And mostly, by identifying people’s motivations and giving a deeper understanding of why things happen. From there we can start to unravel the complex communication structures at play and define new metrics informed by human action. The effort is ongoing, as we surface what has been done and what we now know through, it still says we don’t know.</p>
<p>It’s not a race, it’s a partnership, a marriage. The goal isn’t to get to the end as quickly as possible but rather to work together over time and build a richer world. We should strive to find these links between the quantitative and qualitative, and leave the silos which have us fragmented as a research community.&#8221;</p></blockquote>
<p>David Ayman Shamma is a <a href="http://research.yahoo.com/David_Ayman_Shamma">research scientist</a> in the Internet Experiences group at Yahoo! Research for which he designs and evaluates systems for multimedia-mediated communication.</p>
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		<title>Write-up on Michele Visciola&#8217;s talk at iHub, Kenya</title>
		<link>http://www.experientia.com/blog/write-up-on-michele-visciolas-talk-at-ihub-kenya/</link>
		<comments>http://www.experientia.com/blog/write-up-on-michele-visciolas-talk-at-ihub-kenya/#comments</comments>
		<pubDate>Wed, 01 May 2013 15:50:32 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Experience design]]></category>
		<category><![CDATA[Experientia]]></category>
		<category><![CDATA[User experience]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=15206</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2013/05/uxlab_ihub-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="uxlab_ihub" style="float:left; margin:0 15px 15px 0;" />Michele Visciola, President and Founding Partner of Experientia, gave a talk at iHub in Nairobi, Kenya, last week (see also this earlier post). The aim of the talk was to demonstrate with actual examples how user experience principles are applicable for large and small projects in tech and other spheres, and to show how insights [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2013/05/uxlab_ihub-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="uxlab_ihub" style="float:left; margin:0 15px 15px 0;" /><p><a href="http://experientia.com/about/michele-visciola/">Michele Visciola</a>, President and Founding Partner of <a href="http://www.experientia.com/">Experientia</a>, gave a talk at <a href="http://www.ihub.co.ke">iHub</a> in Nairobi, Kenya, last week (see also <a href="http://www.experientia.com/blog/ihub-nairobi-welcomes-michele-visciola/">this earlier post</a>).</p>
<p>The aim of the talk was to demonstrate with actual examples how user experience principles are applicable for large and small projects in tech and other spheres, and to show how insights from user experience research and approaches result in successful accomplishment of project, regardless of their size and scope.</p>
<p><a href="http://www.ihub.co.ke/uxlab/about">Mark Kamau</a>, Head of <a href="http://www.ihub.co.ke/uxlab">iHub&#8217;s UXLab</a>, posted a short <strong><a href="http://www.ihub.co.ke/blog/2013/04/high-level-ux-insights-for-startups/">write-up</a></strong> on the talk on iHub&#8217;s blog.</p>
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			<wfw:commentRss>http://www.experientia.com/blog/write-up-on-michele-visciolas-talk-at-ihub-kenya/feed/</wfw:commentRss>
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		<item>
		<title>iHub Nairobi welcomes Michele Visciola</title>
		<link>http://www.experientia.com/blog/ihub-nairobi-welcomes-michele-visciola/</link>
		<comments>http://www.experientia.com/blog/ihub-nairobi-welcomes-michele-visciola/#comments</comments>
		<pubDate>Tue, 16 Apr 2013 08:51:05 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Experientia]]></category>
		<category><![CDATA[Michele Visciola]]></category>
		<category><![CDATA[User experience]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=14979</guid>
		<description><![CDATA[<img width="100" height="100" src="http://www.experientia.com/blog/uploads/2013/04/ihub.jpg" class="attachment-thumbnail wp-post-image" alt="ihub" style="float:left; margin:0 15px 15px 0;" />Michele Visciola, Experientia’s president and user research director, will speak at Kenya’s iHub this week, on Friday 19th April. Michele is currently in Nairobi preparing research, and has been invited to be a guest speaker at iHub, Nairobi’s Innovation Hub for the technology community. Michele will talk about “User-centred innovation: fostering culture evolution and behavioural [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="100" src="http://www.experientia.com/blog/uploads/2013/04/ihub.jpg" class="attachment-thumbnail wp-post-image" alt="ihub" style="float:left; margin:0 15px 15px 0;" /><p><a href="http://experientia.com/about/michele-visciola/">Michele Visciola</a>, Experientia’s president and user research director, will speak at Kenya’s <a href="http://www.ihub.co.ke">iHub</a> this week, on Friday 19th April. </p>
<p>Michele is currently in Nairobi preparing research, and has been invited to be a guest speaker at iHub, Nairobi’s Innovation Hub for the technology community. </p>
<p>Michele will talk about “<strong><a href="www.ihub.co.ke/blog/2013/04/michele-visciola-president-experientia-user-centered-innovation-talk/">User-centred innovation: fostering culture evolution and behavioural change through design</a></strong>”, and the implications for technology development in East Africa.</p>
<p>iHub’s mission is to catalyse technology growth in Kenya. The hub’s community of technologists, investors, tech companies, young entrepreneurs, web and mobile phone programmers, designers and researchers will be invited to hear Michele speak. </p>
<p>iHub is part open community workspace (co-working), part vector for investors and VCs and part incubator. It runs a number of initiatives designed to build an ecosystem around the Kenyan tech entrepreneur: iHub Research, iHub Consulting, iHub Supercomputing Cluster, and the iHub User Experience (UX) Lab, to connect the people with ideas to the people with money to help them grow. </p>
<p>The <a href="http://www.ihub.co.ke/uxlab">iHub UX Lab</a> is the first User Experience lab in sub-Saharan Africa that will put together a flexible, efficient and state of the art User Experience design testing space as well as provide designers with global standard master classes to improve their competitiveness.</p>
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		<title>McKinsey&#8217;s iConsumer Global Research Initiative</title>
		<link>http://www.experientia.com/blog/mckinseys-iconsumer-global-research-initiative/</link>
		<comments>http://www.experientia.com/blog/mckinseys-iconsumer-global-research-initiative/#comments</comments>
		<pubDate>Fri, 14 Dec 2012 14:02:42 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Europe]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=14439</guid>
		<description><![CDATA[<img width="100" height="17" src="http://www.experientia.com/blog/uploads/2012/12/mckinsey.jpg" class="attachment-thumbnail wp-post-image" alt="mckinsey" style="float:left; margin:0 15px 15px 0;" />Recent reports from McKinsey&#8217;s iConsumer Global Research Initiative: Moving from “mobile first” to “touch first” December 2012 (published on the EconomistGroup site) Already, more than a third of the time people spend web browsing, using social networking sites, and using e-mail/messaging software is on mobile devices. In a couple of years, we expect it to [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="17" src="http://www.experientia.com/blog/uploads/2012/12/mckinsey.jpg" class="attachment-thumbnail wp-post-image" alt="mckinsey" style="float:left; margin:0 15px 15px 0;" /><p>Recent reports from McKinsey&#8217;s iConsumer Global Research Initiative:</p>
<p><strong><a href="http://www.economistgroup.com/leanback/new-business-models/moving-from-mobile-first-to-touch-first/">Moving from “mobile first” to “touch first”</a></strong><br />
December 2012 (published on the EconomistGroup site)<br />
Already, more than a third of the time people spend web browsing, using social networking sites, and using e-mail/messaging software is on mobile devices. In a couple of years, we expect it to be more than half. This is creating a ‘touch first’ computing paradigm, which means overhauling how information is delivered to and accessed by the consumer.</p>
<p><strong><a href="http://www.mckinsey.com/global_locations/africa/south_africa/en/rise_of_the_african_consumer">The rise of the African consumer</a></strong><br />
October 2012<br />
The single-largest business opportunity in Africa will be its rising consumer market. A McKinsey report, one of the first of its kind, offers a detailed profile of African consumers, including their demographics, behavior, and needs.</p>
<p><strong><a href="http://www.mckinsey.com/~/media/mckinsey/dotcom/client_service/High%20Tech/PDFs/The_complex_path_of_Europes_iConsumers_June_2012.ashx">The complex path to purchase taken by Europe’s iConsumers</a></strong><br />
June 2012<br />
What are Europe’s iConsumers thinking? To find out, McKinsey &#038; Company studied the digitally-based purchasing behavior of 40,000 Europeans in eight countries for the second year in a row. This study sheds light on future threats and opportunities by comparing European consumers and examining the resulting business implications. </p>
<p><strong><a href="http://csi.mckinsey.com/Home/Knowledge_by_region/Americas/Six_digital_trends.aspx">The next stage: Six ways the digital consumer is changing</a></strong><br />
April 2012<br />
The Internet, not yet 20 years on from its emergence into the consumer mainstream, is evolving as fast as ever.</p>
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		<title>How the Kenyan Base of the Pyramid uses their mobile phone</title>
		<link>http://www.experientia.com/blog/how-the-kenyan-base-of-the-pyramid-uses-their-mobile-phone/</link>
		<comments>http://www.experientia.com/blog/how-the-kenyan-base-of-the-pyramid-uses-their-mobile-phone/#comments</comments>
		<pubDate>Thu, 25 Oct 2012 16:32:22 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=14143</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/10/PICQ3BOP-225x300-100x150.png" class="attachment-thumbnail wp-post-image" alt="PICQ3BOP-225x300" style="float:left; margin:0 15px 15px 0;" />In order to understand mobile phone usage at the Base of the Pyramid (BoP) in Kenya, iHub Research and Research Solutions Africa conducted a 6-month study, funded by infoDev (World Bank). A total of 796 face-to-face interviews were conducted along with 178 diaries, 9 interviews with Kenyan developers, 12 focus group discussions (FGDs), and 10 [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/10/PICQ3BOP-225x300-100x150.png" class="attachment-thumbnail wp-post-image" alt="PICQ3BOP-225x300" style="float:left; margin:0 15px 15px 0;" /><p>In order to understand mobile phone usage at the Base of the Pyramid (BoP) in Kenya, iHub Research and Research Solutions Africa conducted a 6-month study, funded by infoDev (World Bank).</p>
<p>A total of 796 face-to-face interviews were conducted along with 178 diaries, 9 interviews with Kenyan developers, 12 focus group discussions (FGDs), and 10 interviews with key stakeholders in the industry. The full report will be released to the public in November 2012.</p>
<p>The following were <strong><a href="http://www.ihub.co.ke/blog/2012/10/how-the-kenyan-base-of-the-pyramid-uses-their-mobile-phone/">key findings</a></strong> from the study:<br />
- 16% of Kenyans at the BoP use Internet on their mobile phone<br />
- Low awareness of other existing mobile applications<br />
- Health and education Information most desired<br />
- 1 in 5 forgo an expenditure to buy credit<br />
- Calling, SMS, Mobile Money Transfer are the major uses<br />
- No difference in mobile phone usage between men and women other than mobile Internet usage, which is dominated by educated male youth<br />
- Higher likelihood of technology usage by those educated past primary level</p>
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		<title>Creating behaviour change in people using mobile technology</title>
		<link>http://www.experientia.com/blog/creating-behaviour-change-in-people-using-mobile-technology/</link>
		<comments>http://www.experientia.com/blog/creating-behaviour-change-in-people-using-mobile-technology/#comments</comments>
		<pubDate>Tue, 16 Oct 2012 08:39:08 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=14066</guid>
		<description><![CDATA[<img width="100" height="80" src="http://www.experientia.com/blog/uploads/2012/10/praekelt.png" class="attachment-thumbnail wp-post-image" alt="praekelt" style="float:left; margin:0 15px 15px 0;" />Rajeev Suri posted a short interview with Gustav Praekelt of Praekelt Consulting and the Praekelt Foundation, who focuses on creating behaviour change in people &#8211; particularly in emerging markets &#8211; using mobile technology. In the interview he explains the notions of Computational Social Science, Influence and Susceptibility of an individual in a network, building on [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="80" src="http://www.experientia.com/blog/uploads/2012/10/praekelt.png" class="attachment-thumbnail wp-post-image" alt="praekelt" style="float:left; margin:0 15px 15px 0;" /><p>Rajeev Suri posted a <strong><a href="http://thoughtleadership-guru.blogspot.com/2012/10/gustav-praekelt-entrepreneur.html">short interview</a></strong> with <strong>Gustav Praekelt</strong> of <a href="http://www.praekelt.com">Praekelt Consulting</a> and the <a href="http://www.praekeltfoundation.org">Praekelt Foundation</a>, who focuses on creating behaviour change in people &#8211; particularly in emerging markets &#8211; using mobile technology.</p>
<p>In the interview he explains the notions of Computational Social Science, Influence and Susceptibility of an individual in a network, building on the work of behavioral scientist <a href="http://web.mit.edu/sinana/www/">Sinan Aral</a> at MIT. He also talks about the social community they built called <a href="http://youngafricalive.com">YoungAfricaLive</a>.</p>
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		<title>Making mobile phones work for the poor</title>
		<link>http://www.experientia.com/blog/making-mobile-phones-work-for-the-poor/</link>
		<comments>http://www.experientia.com/blog/making-mobile-phones-work-for-the-poor/#comments</comments>
		<pubDate>Sat, 06 Oct 2012 08:22:02 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=14036</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/10/p00zd0d3-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="p00zd0d3" style="float:left; margin:0 15px 15px 0;" />In this BBC article, David Edelstein, a leader in the mobile for development space, argues that human networks are the essential ingredient for mobile phones to improve the lives of the poorest. &#8220;Focusing on the technology betrays a truth that must be understood if we are to get beyond this hype and harness the true [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/10/p00zd0d3-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="p00zd0d3" style="float:left; margin:0 15px 15px 0;" /><p>In this BBC article, David Edelstein, a leader in the mobile for development space, argues that human networks are the essential ingredient for mobile phones to improve the lives of the poorest.</p>
<blockquote><p>&#8220;Focusing on the technology betrays a truth that must be understood if we are to get beyond this hype and harness the true potential of mobile. To truly make a difference to the lives of the world’s poor, I believe that we must complement the existing mobile networks with well structured human networks.</p>
<p>What do I mean by a human network? To understand what they are and the impact they can have, our network of more than 850 Community Knowledge Workers (CKWs) in Uganda offers a good example.&#8221;</p></blockquote>
<p><strong><a href="http://www.bbc.com/future/story/20121005-making-mobiles-work-for-the-poor">Read article</a></strong></p>
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		<title>Africa embracing m-commerce</title>
		<link>http://www.experientia.com/blog/africa-embracing-m-commerce/</link>
		<comments>http://www.experientia.com/blog/africa-embracing-m-commerce/#comments</comments>
		<pubDate>Tue, 04 Sep 2012 13:04:30 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=13801</guid>
		<description><![CDATA[<img width="100" height="140" src="http://www.experientia.com/blog/uploads/2012/09/mcommerce.png" class="attachment-thumbnail wp-post-image" alt="mcommerce" style="float:left; margin:0 15px 15px 0;" />In a new report from its ConsumerLab, Ericsson maps out the potential of transformation within m-commerce across the region of sub-Saharan Africa. Based on in-depth, extensive interviews with mobile phone users in Ghana, South Africa, and Tanzania, the report has four key findings: that consumers are constantly looking for new ways to improve their personal [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="140" src="http://www.experientia.com/blog/uploads/2012/09/mcommerce.png" class="attachment-thumbnail wp-post-image" alt="mcommerce" style="float:left; margin:0 15px 15px 0;" /><p>In a <strong><a href="http://www.ericsson.com/res/docs/2012/consumerlab/m-commerce_sub_saharan_africa.pdf">new report</a></strong> from its ConsumerLab, Ericsson maps out the potential of transformation within m-commerce across the region of sub-Saharan Africa.</p>
<p>Based on in-depth, extensive interviews with mobile phone users in Ghana, South Africa, and Tanzania, the report has four key findings: that consumers are constantly looking for new ways to improve their personal budgets; the speed and convenience of m-commerce points to great potential in the market; current behaviors and social structures indicate that the use of mobile payment services will expand; and that consumers need more information about the functionality and security of m-commerce transactions.</p>
<p>Consumers tell Ericsson researchers that they use mobile payment services for person-to-person transfers and purchasing airtime on their mobile subscriptions, and that they like the convenience of accessing money everywhere and at anytime, regardless of service hours. In Tanzania, for example, 38% of subscribers send money person-to-person over the mobile phone.</p>
<p>Another conclusion of the report is that people who use m-commerce keep little separation between private and business accounts. </p>
<p>Experience leads to greater trust, and the report finds that 44% of non-users of m-commerce are very worried about the integrity of their account information in case of theft or loss of their phones.</p>
<p>- <strong><a href="http://www.ericsson.com/news/1636698">Press release</a></strong><br />
- <strong><a href="http://www.ericsson.com/thecompany/press/mediakits/m-commerce">Media kit</a></strong></p>
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		<title>Ethnographic research in a world of big data</title>
		<link>http://www.experientia.com/blog/ethnographic-research-in-a-world-of-big-data/</link>
		<comments>http://www.experientia.com/blog/ethnographic-research-in-a-world-of-big-data/#comments</comments>
		<pubDate>Fri, 01 Jun 2012 07:46:54 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=13423</guid>
		<description><![CDATA[<img width="100" height="133" src="http://www.experientia.com/blog/uploads/2012/06/statistics_house_small.jpg" class="attachment-thumbnail wp-post-image" alt="statistics_house_small" style="float:left; margin:0 15px 15px 0;" />Reacting to the Wired Magazine article that suggests that “the data deluge makes the scientific method obsolete,” Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, lists some questions that she (and maybe other ‘small data’ people) have about the big data / data analytics trend: What do researchers consider the [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="133" src="http://www.experientia.com/blog/uploads/2012/06/statistics_house_small.jpg" class="attachment-thumbnail wp-post-image" alt="statistics_house_small" style="float:left; margin:0 15px 15px 0;" /><p>Reacting to the Wired Magazine article that suggests that “<a href="http://www.wired.com/science/discoveries/magazine/16-07/pb_theory">the data deluge makes the scientific method obsolete</a>,” <a href="http://people.ischool.berkeley.edu/~jenna/">Jenna Burrell</a>, sociologist and assistant professor in the School of Information at UC-Berkeley, <a href="http://ethnographymatters.net/2012/05/28/small-data-people-in-a-big-data-world/">lists some questions</a> that she (and maybe other ‘small data’ people) have about the big data / data analytics trend:</p>
<ul>
<li>What do researchers consider the most compelling examples, the ‘showcase’ applications of big data that involve study of the social world and social behavior?</li>
<li>To what end is such a research approach being put? What actions are being taken on the basis of findings from ‘big data’ analysis?</li>
<li>The data analytics discussion appears to be US-centric debate … how well are researchers grappling with the analysis of &#8216;big data&#8217; when dealing with data collected from across heterogeneous, international populations?</li>
<li>How do &#8216;big data&#8217; analysts connect data on behavior to the meaning/intent underlying that behavior? How do they avoid (or how do they think they can avoid) getting this wrong?</li>
<li>How might the analysis of &#8216;big data&#8217; complement projects that are primarily ethnographic?</li>
</ul>
<p>For good measure, she also provides a couple of interesting, probing takes on big data:</p>
<ul>
<li>Genevieve Bell on &#8216;<a href="http://www.youtube.com/watch?v=WVB6_QP_2s0">big data as a person</a>&#8216;</li>
<li>danah boyd and Kate Crawford – <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1926431">Six Provocations for Big Data</a></li>
</ul>
<p>Jenna Burrell is an assistant professor in the <a href="http://ischool.berkeley.edu">School of Information</a> at <a href="http://www.berkeley.edu/">UC Berkeley</a>. Her book <i>Invisible Users: Youth in the Internet Cafes of Urban Ghana</i> is forthcoming with the MIT Press. She completed her PhD in 2007 in the <a href="http://www.lse.ac.uk/collections/sociology/">department of Sociology</a> at the <a href="http://www.lse.ac.uk/">London School of Economics</a> carrying out thesis research on Internet cafe use in Accra, Ghana. Before pursuing her PhD she was an Application Concept Developer in the People and Practices Research Group at Intel Corporation. Her interests span many research topics including theories of materiality, user agency, transnationalism, post-colonial relations, digital representation, and especially the appropriation of Information and Communication Technologies (ICTs) by individuals and social groups on the African continent.</p>
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		<title>From banker to service designer</title>
		<link>http://www.experientia.com/blog/from-banker-to-service-designer/</link>
		<comments>http://www.experientia.com/blog/from-banker-to-service-designer/#comments</comments>
		<pubDate>Mon, 09 Apr 2012 14:17:37 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Service design]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=13092</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/04/0109-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="0109" style="float:left; margin:0 15px 15px 0;" />Olga Morawczysnki, project Manager of Grameen Foundation’s AppLab Money Incubator (a CGAP-sponsored new initiative that develops mobile financial products for the poor) and Jan Chipchase, executive creative director of global insights at frog, argue that large scale adoption of (mobile) financial services by the poor will only happen if providers in this sector approach the [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/04/0109-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="0109" style="float:left; margin:0 15px 15px 0;" /><p><strong>Olga Morawczysnki</strong>, project Manager of <a href="http://www.grameenfoundation.applab.org/">Grameen Foundation’s AppLab</a> Money Incubator (a <a href="http://technology.cgap.org/2012/03/19/turning-insights-into-products-gambling-on-applab-money/">CGAP-sponsored new initiative</a> that develops mobile financial products for the poor) and <strong>Jan Chipchase</strong>, executive creative director of global insights at frog, argue that large scale adoption of (mobile) financial services by the poor will only happen if providers in this sector approach the problem of financial inclusion like service designers, and look at the current experience of banking in poor communities.</p>
<blockquote><p>&#8220;Imagine if a banker approached the problem of financial inclusion from the perspective of a service designer. For starters, the banker would leave his comfortable air-conditioned office and drop his assumptions about the poor. He would spend time in the villages, travelling by overcrowded shared taxis, to learn about the lives of this segment. He would look at the drivers of financial behaviors, and build a richer understanding of why particular financial habits exist. He would also quickly recognize that “the poor” are not a homogeneous group, and that ample opportunities exist for creating segments, such as traders, cash-crop farmers, mechanics and shopkeepers.&#8221;</p></blockquote>
<p><strong><a href="http://microfinance.cgap.org/2012/04/06/from-banker-to-service-designer-changing-the-way-we-design-for-financial-inclusion/">Read article</a></strong></p>
<p>A longer and more thorough reflection on the same matter can be found in the paper &#8220;<strong><a href="http://www.ungs.edu.ar/globelics/wp-content/uploads/2011/12/ID-354-Tashmia-Khumbula-Inclusive-Innovation-Social-and-Regional-Perspectives.pdf">Mobile Banking: Innovation for the Poor</a></strong>&#8221; by Tashmia Ismail and Khumbula Masinge of the University of Pretoria&#8217;s Gordon School of Business Science (GIBS).</p>
<blockquote><p>Access to, and the cost of, mainstream financial services act as a barrier to financial inclusion for many in the developing world. The convergence of banking services with mobile technologies means however that users are able to conduct banking services at any place and at any time through mobile banking thus overcoming the challenges to the distribution and use of banking services (Gu, Lee &#038; Suh, 2009). This research examines the factors influencing the adoption of mobile banking by the Base of the Pyramid (BOP) in South Africa, with a special focus on trust, cost and risk including the facets of risks: performance risk, security/privacy risk, time risk, social risk and financial risk. The research model includes the original variables of extended technology acceptance model (TAM2) (Venkatesh &#038; Davis, 2000).</p>
<p>Data for this study was collected through paper questionnaires in townships around Gauteng. This research has found that customers in the BOP will consider adopting mobile banking as long as it is perceived to be useful and perceived to be easy to use. But the most critical factor for the customer is cost; the service should be affordable. Furthermore, the mobile banking service providers, both the banks and mobile network providers, should be trusted. Trust was found to be significantly negatively correlated to perceived risk. Trust therefore plays a role in risk mitigation and in enhancing customer loyalty.</p></blockquote>
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		<title>An update on the use of e-readers in Africa</title>
		<link>http://www.experientia.com/blog/an-update-on-the-use-of-e-readers-in-africa/</link>
		<comments>http://www.experientia.com/blog/an-update-on-the-use-of-e-readers-in-africa/#comments</comments>
		<pubDate>Sat, 17 Mar 2012 10:45:16 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=12979</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/worldreader-cropped_0-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="worldreader-cropped_0" style="float:left; margin:0 15px 15px 0;" />What does it take to introduce e-books and e-readers into communities in low income countries &#8212; and is this a good idea, asks Michael Trucano on EduTech, a World Bank blog on ICT in education. &#8220;Judging by the increasing number of inquiries we receive here at the World Bank on this topic, we are not [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/worldreader-cropped_0-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="worldreader-cropped_0" style="float:left; margin:0 15px 15px 0;" /><p>What does it take to introduce e-books and e-readers into communities in low income countries &#8212; and is this a good idea, asks  Michael Trucano on EduTech, a World Bank blog on ICT in education.</p>
<blockquote><p>&#8220;Judging by the increasing number of inquiries we receive here at the World Bank on this topic, we are not alone in asking such questions.</p>
<p>If you want help in trying to answer these and related queries based on evidence from pioneers in this area, you will most likely find yourself at some point in contact with the folks at the <a href="http://www.worldreader.org/">Worldreader</a> NGO. Co-founded by one of the former senior executives at Amazon, Worldreader is working with its partners to &#8220;bring millions of books to underserved children and families in the developing world&#8221;.</p>
<p><a href="http://www.esade.edu/faculty/jonathan.wareham">Jonathan Wareham</a>, a professor at ESADE in Barcelona who serves on the Worldreader &#8211; Spanish Foundation Board and collaborates with the organization on various research activities into the use of e-readers and e-books, <a href="http://go.worldbank.org/BK1WTT5A80">recently stopped by the World Bank</a> to talk about what Worldreader is learning from its work in Africa.</p></blockquote>
<p><strong><a href="http://blogs.worldbank.org/edutech/ereaders-update">Read article</a></strong></p>
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		<title>Exploring mobile-only Internet use (South Africa)</title>
		<link>http://www.experientia.com/blog/exploring-mobile-only-internet-use-south-africa/</link>
		<comments>http://www.experientia.com/blog/exploring-mobile-only-internet-use-south-africa/#comments</comments>
		<pubDate>Sat, 17 Mar 2012 10:08:27 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=12971</guid>
		<description><![CDATA[Exploring mobile-only Internet use: results of a training study in urban South Africa Using an ethnographic action research approach, the study by Jonathan Donner (Microsoft Research India) and Shikoh Gitau and Gary Marsden (University of Cape Town) explores the challenges, practices, and emergent framings of mobile-only Internet use in a resource-constrained setting. &#8220;We trained eight [...]]]></description>
				<content:encoded><![CDATA[<p><strong>Exploring mobile-only Internet use: results of a training study in urban South Africa</strong></p>
<p>Using an ethnographic action research approach, the study by Jonathan Donner (Microsoft Research India) and Shikoh Gitau and Gary Marsden (University of Cape Town) explores the challenges, practices, and emergent framings of mobile-only Internet use in a resource-constrained setting. </p>
<blockquote><p>&#8220;We trained eight women in a nongovernmental organization’s collective in South Africa, none of whom had used a personal computer, how to access the Internet on mobile handsets they already owned. Six months after training, most continued to use the mobile Internet for a combination of utility, entertainment, and connection, but they had encountered barriers, including affordability and difficulty of use. Participants’ assessments mingled aspirational and actual utility of the channel with and against a background of socioeconomic constraints. Discussion links the digital literacy perspective to the broader theoretical frameworks of domestication, adaptive structuration, and appropriation.&#8221;</p></blockquote>
<p>The study was published in the International Journal of Communication.</p>
<p><strong><a href="http://www.mobileactive.org/research/exploring-mobile-only-internet-use-results-training-study-urban-south-africa">Download paper</a></strong> (MobileActive.org)</p>
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		<title>UNDP Mobile Technologies and Empowerment report</title>
		<link>http://www.experientia.com/blog/undp-mobile-technologies-and-empowerment-report/</link>
		<comments>http://www.experientia.com/blog/undp-mobile-technologies-and-empowerment-report/#comments</comments>
		<pubDate>Wed, 14 Mar 2012 16:33:23 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=12959</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/mgov-primer-cover-100x150.png" class="attachment-thumbnail wp-post-image" alt="mgov-primer-cover" style="float:left; margin:0 15px 15px 0;" />A report, recently published by UNDP, on mobile technologies and human development, “Mobile Technologies and Empowerment: Enhancing Human Development through Participation and Innovation”, does a good job of summarizing the many ways in which mobile technologies are being used successfully as tools for stimulating development. It&#8217;s intended to provide information and ideas for development practitioners [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/mgov-primer-cover-100x150.png" class="attachment-thumbnail wp-post-image" alt="mgov-primer-cover" style="float:left; margin:0 15px 15px 0;" /><p>A report, recently published by UNDP, on mobile technologies and human development, “Mobile Technologies and Empowerment: Enhancing Human Development through Participation and Innovation”, does a good job of summarizing the many ways in which mobile technologies are being used successfully as tools for stimulating development. </p>
<p>It&#8217;s intended to provide information and ideas for development practitioners on how mobile technologies and applications can be used appropriately and effectively in international development projects. </p>
<p>The aim is not to employ technology-based solutions as an end in themselves, but rather as the means to achieving desired development outcomes.</p>
<p>- <strong><a href="http://www.mobileactive.org/undp-mobile-technologies-primer">Read review</a></strong> (MobileActive)<br />
- <strong><a href="http://www.undpegov.org/mgov-primer.html">Executive summary</a></strong><br />
- <strong><a href="http://www.undpegov.org/sites/undpegov.org/files/undp_mobile_technology_primer.pdf">Download report</a></strong></p>
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		<title>Striving and Surviving: exploring the lives of women at the Base of the Pyramid</title>
		<link>http://www.experientia.com/blog/striving-and-surviving-exploring-the-lives-of-women-at-the-base-of-the-pyramid/</link>
		<comments>http://www.experientia.com/blog/striving-and-surviving-exploring-the-lives-of-women-at-the-base-of-the-pyramid/#comments</comments>
		<pubDate>Sat, 10 Mar 2012 09:25:59 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Gender]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=12946</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/6690892257_dc2b5d7f29-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="6690892257_dc2b5d7f29" style="float:left; margin:0 15px 15px 0;" />On International Women&#8217;s Day, the GSMA mWomen Programme released a study called &#8220;Striving and Surviving – Exploring the Lives of Women at the Base of the Pyramid,&#8221; reports MobileActive.org. Drawn from 2,500 interviews with women (aged 16-64 in both rural and urban areas) living on less that $2 a day in Egypt, India, Papua New [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/6690892257_dc2b5d7f29-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="6690892257_dc2b5d7f29" style="float:left; margin:0 15px 15px 0;" /><p>On International Women&#8217;s Day, the <a href="http://www.mwomen.org/">GSMA mWomen Programme</a> released a study called &#8220;<strong><a href="http://www.mobileactive.org/research/striving-and-surviving-exploring-lives-women-base-pyramid"></a></strong>Striving and Surviving – Exploring the Lives of Women at the Base of the Pyramid,&#8221; <a href="http://www.mobileactive.org/international-womens-day-new-research-gsma-mwomen-programme">reports MobileActive.org</a>. </p>
<p>Drawn from 2,500 interviews with women (aged 16-64 in both rural and urban areas) living on less that $2 a day in Egypt, India, Papua New Guinea, and Uganda, the report looks at how mobile technology influences the way women approach health, economic development, and family relationships, and what mobile operators can do to reach more low-income women. </p>
<p>The report is divided into three parts; part one looks at the social, cultural, and economic factors that women at the base of the economic pyramid face in their daily lives, part two looks at the role of mobile technology in their lives, and part three looks at how technology can be used to further reach low-income women. </p>
<p>Some of the statistics pulled from the report show that when asked what the key benefits of mobile would be: [quoted from report]
<ul>
<li>80% reported being connected to friends and family</li>
<li>58% said it would be useful in an emergency</li>
<li>40% said it would cut down on travel time</li>
<li>15% believed it would help them feel secure</li>
<li>93% reported that mobile phones made them feel safer, while the same proportion particularly valued being connected to friends and family.</li>
<li>41% reported that owning a mobile had helped them increase their income or their professional prospects</li>
<li>85% of mobile owners reported a greater feeling of independence</li>
</ul>
<p>The study found that despite general positive feelings toward mobile technology, there are many challenges to getting mobile technology into the hands of low-income women. Gender imbalances were a major issue, as although some women had access to mobile phones through friends or family, few owned their own mobile phone. Another major issue was technical ability, as &#8220;while 77% of BoP women have made a mobile phone call, only 37% have sent an SMS, regardless of literacy levels.&#8221; Among women who were surveyed, 22% who reported not wanting a mobile phone said their reason was because they would not know how to use it. </p>
<p>Other concerns women listed for using mobile phones were a lack of regular access to electricity to keep the phone charged, concerns about theft, and concerns about ownership and usage costs. Furthermore, family pressure was a large influence on women&#8217;s view of technology as the report states: &#8220;In addition to doubts about the cost/benefit analysis of mobile ownership, 64% of married women who do not wish to own handsets cited the disapproval of their husbands as a principle reason for not wanting to own a phone.&#8221;</p>
<p>&#8220;Striving and Surviving&#8221; also examines how mobile operators can increase their outreach to women at the base of the pyramid by addressing women&#8217;s concerns. By developing family plans and reaching out to male and female customers by highlighting security and family connectivity available through mobile technology, mobile operators can broaden their customer base while getting technology into the hands of women who need it.</p>
<p>An interesting aspect of the report is the Portraits series, a fictionalized account of eight women from the base of the pyramid who use mobile technology and explain how that technology fits into their everyday lives. The stories are interspersed throughout the final report, but are also collected in a separate paper called &#8220;<a href="http://www.mobileactive.org/research/portraits-glimpse-lives-women-base-pyramid">Portraits: A Glimpse into the Lives of Women at the Base of the Pyramid</a>.&#8221; </p>
<p>Although the accounts are fictionalized, they are drawn from the research that went into creating &#8220;Striving and Surviving – Exploring the Lives of Women at the Base of the Pyramid.&#8221; The reports look at the lives of everyday women and how they use and view mobile technology.</p>
<p>Because the data for the report is drawn from only four countries, the GSMA mWomen Programme has made all of the research tools used to create this report publicly available at <a href="http://www.mwomen.org">www.mwomen.org</a> to inspire further research.</p>
<p>- <strong><a href="http://www.mobileactive.org/research/striving-and-surviving-exploring-lives-women-base-pyramid">Executive summary</a></strong><br />
- <strong><a href="http://www.mobileactive.org/files/file_uploads/Striving%20and%20Surviving%20Full%20Length%20FINAL.pdf">Report download</a></strong><br />
- <strong><a href="http://www.mobileactive.org/research/portraits-glimpse-lives-women-base-pyramid">Portrait series</a></strong><br />
- <strong><a href="http://www.mwomen.org/">Research tools</a></strong></p>
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		<title>Do m-health tools really work? Testing the impact of mobile technology on maternal and child healthcare</title>
		<link>http://www.experientia.com/blog/do-m-health-tools-really-work-testing-the-impact-of-mobile-technology-on-maternal-and-child-healthcare/</link>
		<comments>http://www.experientia.com/blog/do-m-health-tools-really-work-testing-the-impact-of-mobile-technology-on-maternal-and-child-healthcare/#comments</comments>
		<pubDate>Sat, 03 Mar 2012 16:49:58 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Gender]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=12915</guid>
		<description><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/Mobile-Pics-2-41-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="Mobile Pics 2-41" style="float:left; margin:0 15px 15px 0;" />MobileActive has posted an in-depth new case study that focuses on evaluating mobile health interventions. Written by Kate Otto, the case study looks at testing the efficacy of using mobile phones in health care in Ethiopia. A team of researchers from The World Bank and Addis Ababa University developed a mobile tool that enables rural [...]]]></description>
				<content:encoded><![CDATA[<img width="100" height="150" src="http://www.experientia.com/blog/uploads/2012/03/Mobile-Pics-2-41-100x150.jpg" class="attachment-thumbnail wp-post-image" alt="Mobile Pics 2-41" style="float:left; margin:0 15px 15px 0;" /><p>MobileActive has posted an in-depth new case study that focuses on evaluating mobile health interventions.  </p>
<p>Written by <a href="http://everydayambassador.org/">Kate Otto</a>, the case study looks at testing the efficacy of using mobile phones in health care in Ethiopia. A team of researchers from The World Bank and Addis Ababa University developed a mobile tool that enables rural community health workers to improve antenatal care and delivery services, improve vaccination coverage, and facilitate emergency referrals.  The team is taking the evaluation process beyond the usual survey method and are instead rigorously testing the mobile phone effects through more rigorous research.</p>
<p>The researchers randomly selected three Ethiopian districts and applied the tool in three ways:</p>
<ul>
<li><strong>Treatment 1</strong>: All Health Extension Workers (HEW) received mobile phones equipped to perform the three use cases (improving antenal care/delivery, vaccination coverage, and emergency referrals).</li>
<li><strong>Treatment 2</strong>: All HEWs and two Volunteer Community Health Workers (VCHW) within each district received mobile phones; HEW phones are software-equipped for the three use cases, while VCHWs received dumbphones intended to make missed calls only.</li>
<li><strong>Control</strong>: No mobile phones distributed.</li>
</ul>
<p>The test is on-going, but the results will be applicable to organizations that are considering deploying mobile tools into their work. The research is not looking at developing a scalable mobile tool, but is rather examining how mobile tools are used and how they compare to existing methods</p>
<p><strong><a href="http://www.mobileactive.org/case-studies/do-m-health-tools-really-work-testing-impact-mobile-technology-maternal-and-child-healt">Read case study</a></strong></p>
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		<title>Mobile Learning Toolkit published</title>
		<link>http://www.experientia.com/blog/mobile-learning-toolkit-published/</link>
		<comments>http://www.experientia.com/blog/mobile-learning-toolkit-published/#comments</comments>
		<pubDate>Thu, 11 Aug 2011 07:28:55 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=12031</guid>
		<description><![CDATA[The mobile phone is now a ubiquitous item even among the world’s poorest, and in fact over 70% of the mobile phones on the planet are in developing countries. With this in mind, a new Mobile Learning Toolkit has been launched to empower trainers in developing contexts to integrate mobile learning into their teaching. The [...]]]></description>
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<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2011/08/mobilelearningtoolkit.png" target="_blank" rel="lightbox[12031]" title="Mobile Learning Toolkit"><img src="http://www.experientia.com/blog/uploads/2011/08/mobilelearningtoolkit.jpg" title="Mobile Learning Toolkit" alt="Mobile Learning Toolkit" height="140" width="100" /></a></div>
<div class="post-body">The mobile phone is now a ubiquitous item even among the world’s poorest, and in fact over 70% of the mobile phones on the planet are in developing countries.</p>
<p>With this in mind, a new <strong><a href="http://jenniferparker.posterous.com/mobile-learning-toolkit">Mobile Learning Toolkit</a></strong> has been launched to empower trainers in developing contexts to integrate mobile learning into their teaching.</p>
<p>The 98‐page toolkit contains 15 mobile learning methods divided into 4 categories that trainers can choose from depending on their needs – whether they’re looking deliver content; assign tasks; gather feedback; or provide support to their training participants.</p>
<p>These methods have been designed to be as inclusive as possible, with most requiring only low end devices (basic mobile phones with voice calling and SMS capability), allowing interactive learning experiences to be delivered right to the Base of the Pyramid.</p>
<p>In addition to the methods, an overview of mobile learning is included in the beginning of the guidebook and a set of practical tools that allow the methods to be immediately put into practice.</p>
<p>The Mobile Learning Toolkit was developed by the young designer <a href="http://jenniferparker.posterous.com/">Jenni Parker</a> as part of her master thesis on <a href="http://jenniferparker.posterous.com/thesis-mobile-learning-for-africa">Mobile Learning for Africa</a> and during her internship with the <a href="http://www.itcilo.org">International Training Centre of the International Labour Organization</a> (ITC‐ILO) of the United Nations in Italy (with some additional support by <a href="http://www.experientia.com/">Experientia</a>).</p>
<p>As well as a general guide, the toolkit includes recommendations for customising the methods for the delivery of a specific training course called “my.coop”, a programme currently being launched by the International Labour Organization to teach the principles of managing agricultural cooperatives in developing regions worldwide.</p>
<p>However, the Mobile Learning Toolkit has been designed to have a value not only within the context of this training programme, but for use in the delivery of all kinds of training within any developing context. Anyone can pick up the toolkit and be inspired to use mobile learning.</p>
<p>The toolkit is an open source resource that can be downloaded for free at <a href="http://jenniferparker.posterous.com/mobile-learning-toolkit">http://jenniferparker.posterous.com/mobile-learning-toolkit</a>.</div>
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		<title>Activate 2011: Technology powered by people</title>
		<link>http://www.experientia.com/blog/activate-2011-technology-powered-by-people/</link>
		<comments>http://www.experientia.com/blog/activate-2011-technology-powered-by-people/#comments</comments>
		<pubDate>Sun, 26 Jun 2011 07:01:45 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User experience]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11714</guid>
		<description><![CDATA[Ken Banks, founder of kiwanja.net and FrontlineSMS, reports on how Activate 2011, the one-day conference in London on technology and development, made clear it&#8217;s not just about technology, but who uses it and how. &#8220;As the day drew to a close, I was left with one lingering thought as I headed to catch my train [...]]]></description>
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<div class="post-img"><a href="http://static.guim.co.uk/sys-images/Environment/Pix/columnists/2011/6/23/1308834250184/MDG--Activate--a-Kenyan-f-006.jpg" target="_blank" rel="lightbox[11714]" title="Activate 2011"><img src="http://www.experientia.com/blog/uploads/2011/06/activate_kenyan.jpg" title="Activate 2011" alt="Activate 2011" height="115" width="100" /></a></div>
<div class="post-body">Ken Banks, founder of <a href="http://www.kiwanja.net/">kiwanja.net</a> and <a href="http://www.frontlinesms.com/">FrontlineSMS</a>, reports on how <a href="http://www.guardian.co.uk/activate/london">Activate 2011</a>, the one-day conference in London on technology and development, made clear it&#8217;s not just about technology, but who uses it and how.</p>
<blockquote><p>&#8220;As the day drew to a close, I was left with one lingering thought as I headed to catch my train home. Technology is most interesting when it&#8217;s powered by people, not the other way round. Let&#8217;s keep it that way.&#8221;</p></blockquote>
<p><strong><a href="http://www.guardian.co.uk/global-development/poverty-matters/2011/jun/23/activate-2011-technology-and-development">Read article</a></strong></p>
<p>OTHER ACTIVATE 2011 CONTENT</p>
<p><strong><a href="http://www.guardian.co.uk/global-development/poverty-matters/2011/jun/24/activate-mobile-phone-africa-development">Activate 2011: Mobiles look set to play a big role in Africa&#8217;s development</a></strong><br />
A race is on to find what mobiles can do in areas such as public health, governance and education as they are likely to be the only internet connection for most Africans for years to come</p>
<p><strong><a href="http://www.guardian.co.uk/media/2011/jun/22/hillary-clinton-adviser-alec-ross">Hillary Clinton adviser compares internet to Che Guevara</a></strong><br />
Alec Ross says &#8216;dictatorships are now more vulnerable than ever&#8217; due to protest movements on Facebook and Twitter</p>
<p>Video: <strong><a href="http://www.guardian.co.uk/media/video/2011/jun/22/world-bank-institute-data-video?intcmp=239">World Bank Institute: We&#8217;re also the data bank</a></strong><br />
Aleem Walji, practice manager for innovation at the World Bank Institute, which assists and advises policy makers and NGOs, tells the Guardian&#8217;s Activate summit in London about the organisation&#8217;s commitment to open data.</p>
<p>Video: <strong><a href="http://www.guardian.co.uk/media/video/2011/jun/22/google-africa-technology-video?intcmp=239">Google&#8217;s Africa policy manager: &#8216;Africans enjoy technology&#8217;</a></strong><br />
Ory Okolloh, Google&#8217;s policy manager for Africa and a Kenyan lawyer and activist, tells the Guardian&#8217;s Activate summit in London that Africans don&#8217;t view technology simply as a tool of development.</p>
<p>Video: <strong><a href="http://www.guardian.co.uk/media/video/2011/jun/22/hillary-clinton-adviser-internet-dictators-video">Hillary Clinton adviser: internet weakens dictators</a></strong><br />
Speaking at the Guardian&#8217;s Activate 2011 conference in London, Alec Ross, Hillary Clinton&#8217;s senior adviser for innovation at the US state department, discusses the role of social media in the Arab Spring.</div>
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		<title>WHO report on mHealth</title>
		<link>http://www.experientia.com/blog/who-report-on-mhealth/</link>
		<comments>http://www.experientia.com/blog/who-report-on-mhealth/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 10:47:18 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Public services]]></category>
		<category><![CDATA[Research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11614</guid>
		<description><![CDATA[The World Health Organisation has just issued a major (free) report on mHealth, entitled &#8220;mHealth: New horizons for health through mobile technologies&#8220;. Abstract Only five years ago who would have imagined that today a woman in sub-Saharan Africa could use a mobile phone to access health information essential to bringing her pregnancy safely to term? [...]]]></description>
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<div class="post-img"><a href="http://www.who.int/entity/goe/publications/mhealth_thb.jpg" target="_blank" rel="lightbox[11614]" title="mHealth"><img src="http://www.experientia.com/blog/uploads/2011/06/mhealth.jpg" title="mHealth" alt="mHealth" height="156" width="100" /></a></div>
<div class="post-body">The World Health Organisation has just issued a major (free) report on mHealth, entitled &#8220;<strong><a href="http://www.who.int/goe/publications/ehealth_series_vol3/en/index.html">mHealth: New horizons for health through mobile technologies</a></strong>&#8220;.</p>
<p><strong>Abstract</strong><br />
Only five years ago who would have imagined that today a woman in sub-Saharan Africa could use a mobile phone to access health information essential to bringing her pregnancy safely to term? Mobile phones are now the most widely used communication technology in the world. They continue to spread at an exponential rate &#8211; particularly in developing countries. This expansion provides unprecedented opportunities to apply mobile technology for health. How are mobile devices being used for health around the world? What diverse scenarios can mHealth be applied in and how effective are these approaches? What are the most important obstacles that countries face in implementing mHealth solutions? This publication includes a series of detailed case studies highlighting best practices in mHealth in different settings. The publication will be of particular interest to policymakers in health and information technology, as well as those in the mobile telecommunications and software development industries.</p>
<p><a href="http://www.guardian.co.uk/global-development/2011/jun/08/mobile-phone-healthcare-africa">According to the Guardian</a>, the reports &#8220;finds that 83% out of 122 countries surveyed use mobile phone technology for services that include free emergency calls, text messaging with pill reminders and health information and transmission of tests and lab results. Mobile health is already firmly established enough for the WHO to have set up a special unit five years ago, the <a href="http://www.who.int/goe/en/">Global Observatory for eHealth</a>, staffed by four people in Geneva.&#8221;</div>
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		<title>Book: The Internet of Elsewhere</title>
		<link>http://www.experientia.com/blog/book-the-internet-of-elsewhere/</link>
		<comments>http://www.experientia.com/blog/book-the-internet-of-elsewhere/#comments</comments>
		<pubDate>Fri, 27 May 2011 07:49:05 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[Book]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Europe]]></category>
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		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11575</guid>
		<description><![CDATA[The Internet of Elsewhere: The Emergent Effects of a Wired World by Cyrus Farivar Rutgers University Press May 2011 Abstract Through the lens of culture, The Internet of Elsewhere looks at the role of the Internet as a catalyst in transforming communications, politics, and economics. Cyrus Farivar explores the Internet&#8217;s history and effects in four [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://farm6.static.flickr.com/5208/5254452996_0059c112da_m_d.jpg" target="_blank" rel="lightbox[11575]" title="The Internet of Elsewhere"><img src="http://www.experientia.com/blog/uploads/2011/05/elsewhere.jpg" title="The Internet of Elsewhere" alt="The Internet of Elsewhere" height="151" width="100" /></a></div>
<div class="post-body"><strong><a href="http://internetofelsewhere.com/">The Internet of Elsewhere: The Emergent Effects of a Wired World</a></strong><br />
by Cyrus Farivar<br />
Rutgers University Press<br />
May 2011</p>
<p><strong>Abstract</strong></p>
<blockquote><p>Through the lens of culture, The Internet of Elsewhere looks at the role of the Internet as a catalyst in transforming communications, politics, and economics. Cyrus Farivar explores the Internet&#8217;s history and effects in four distinct and, to some, surprising societies&#8211;Iran, Estonia, South Korea, and Senegal. He profiles Web pioneers in these countries and, at the same time, surveys the environments in which they each work. After all, contends Farivar, despite California&#8217;s great success in creating the Internet and spawning companies like Apple and Google, in some areas the United States is still years behind other nations.</p>
<p>Skype was invented in Estonia&#8211;the same country that developed a digital ID system and e-voting;Iran was the first country in the world to arrest a blogger, in 2003; South Korea is the most wired country on the planet, with faster and less expensive broadband than anywhere in the United States; Senegal may be one of sub-Saharan Africa&#8217;s best chances for greater Internet access.</p>
<p>The Internet of Elsewhere brings forth a new complex and modern understanding of how the Internet spreads globally, with both good and bad effects.</p></blockquote>
<p><strong>Review by Curt Hopkins in ReadWriteWeb</strong></p>
<blockquote><p>&#8220;Instead of focusing on the capital of the Web, Silicon Valley, or even on one of the Silicon Valleys outside of the original, like Bangalore, India, Farivar has taken a look at our wired world through the lenses of South Korea, Senegal, Estonia and Iran.</p>
<p>There is a tendency to think of the Internet as being a priori and sui generis. This is a new world so powerful and so game-changing that it effects history and culture, no matter where one stands. Farivar&#8217;s argument, and it is a well-made one, is that like any other element of the human experience, the Internet is effected by history and culture. If we ignore that fact, if we let ourselves believe that the Internet, not history, is more of a determining factor in our future, we are liable to be surprised by it to an excessive degree.</p>
<p>Each of the places he covers are important to our understanding of the Internet because their histories and cultures have influenced how they have embraced it. In a way, the countries he has chosen to profile are reflections of each other, Senegal of South Korea and Estonia of Iran.&#8221;</p></blockquote>
<p><strong><a href="http://www.readwriteweb.com/archives/the_internet_of_elsewhere_reorienting_the_map_of_t.php">Read review</a></strong></div>
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		<title>Africa is becoming a test lab for mobile phone development</title>
		<link>http://www.experientia.com/blog/africa-is-becoming-a-test-lab-for-mobile-phone-development/</link>
		<comments>http://www.experientia.com/blog/africa-is-becoming-a-test-lab-for-mobile-phone-development/#comments</comments>
		<pubDate>Thu, 19 May 2011 09:03:46 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11488</guid>
		<description><![CDATA[Lessons in innovation that Vodafone learns from its work in sub-Saharan Africa will be applied to its projects around the world. For Vodafone, sub-Saharan Africa is proving to be the testbed for R&#038;D development that will transition to the rest of the world. Vodafone’s emerging “Africanized” technology is highly advanced, world-class stuff; unlike other existing [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.csmonitor.com/var/ezflow_site/storage/images/media/images/0518-vodafone/10162635-1-eng-US/0518-vodafone_full_380.jpg" target="_blank" rel="lightbox[11488]" title="Vodafone in Mumbai"><img src="http://www.experientia.com/blog/uploads/2011/05/vodafone_mumbai.jpg" title="Vodafone in Mumbai" alt="Vodafone in Mumbai" height="93" width="100" /></a></div>
<div class="post-body">Lessons in innovation that Vodafone learns from its work in sub-Saharan Africa will be applied to its projects around the world. </p>
<p>For Vodafone, sub-Saharan Africa is proving to be the testbed for R&#038;D development that will transition to the rest of the world. Vodafone’s emerging “Africanized” technology is highly advanced, world-class stuff; unlike other existing technologies that have slowly trickled down into African markets.</p>
<p><strong><a href="http://www.csmonitor.com/World/2011/0518/Africa-is-becoming-a-test-lab-for-mobile-phone-development">Read article</a></strong></div>
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		<title>Exploring mobile-only internet use in urban South Africa</title>
		<link>http://www.experientia.com/blog/exploring-mobile-only-internet-use-in-urban-south-africa/</link>
		<comments>http://www.experientia.com/blog/exploring-mobile-only-internet-use-in-urban-south-africa/#comments</comments>
		<pubDate>Wed, 11 May 2011 19:09:49 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User experience]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11441</guid>
		<description><![CDATA[Jonathan Donner of Microsoft Research India, together with Shikoh Gitau and Gary Marsden of the University of Cape Town, have published their ethnographic insights in mobile-only internet use in urban South Africa. &#8220;Using an ethnographic action research approach, the study explores the challenges, practices, and emergent framings of mobile-only Internet use in a resource-constrained setting. [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://research.microsoft.com/en-us/people/jdonner/jcd_headshot3_square_compressed.jpg" target="_blank" rel="lightbox[11441]" title="Jonathan Donner"><img src="http://www.experientia.com/blog/uploads/2011/05/jonathan_donner.jpg" title="Jonathan Donner" alt="Jonathan Donner" height="100" width="100" /></a></div>
<div class="post-body"><a href="http://research.microsoft.com/en-us/people/jdonner/">Jonathan Donner</a> of Microsoft Research India, together with Shikoh Gitau and Gary Marsden of the University of Cape Town, have published their ethnographic insights in mobile-only internet use in urban South Africa.</p>
<blockquote><p>&#8220;Using an ethnographic action research approach, the study explores the challenges, practices, and emergent framings of mobile-only Internet use in a resource-constrained setting. We trained eight women in a nongovernmental organization’s collective in South Africa, none of whom had used a personal computer, how to access the Internet on mobile handsets they already owned. Six months after training, most continued to use the mobile Internet for a combination of utility, entertainment, and connection, but they had encountered barriers, including affordability and difficulty of use. Participants’ assessments mingled aspirational and actual utility of the channel with and against a background of socioeconomic constraints. Discussion links the digital literacy perspective to the broader theoretical frameworks of domestication, adaptive structuration, and appropriation.&#8221;</p></blockquote>
<p><strong><a href="http://ijoc.org/ojs/index.php/ijoc/article/view/750">Read paper</a></strong></div>
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		<title>Mobile trends in Africa: a collaborative outlook towards 2020</title>
		<link>http://www.experientia.com/blog/mobile-trends-in-africa-a-collaborative-outlook-towards-2020/</link>
		<comments>http://www.experientia.com/blog/mobile-trends-in-africa-a-collaborative-outlook-towards-2020/#comments</comments>
		<pubDate>Fri, 29 Apr 2011 09:10:40 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11389</guid>
		<description><![CDATA[A few months back Rudy de Waele (m-trends) got in touch with Ken Banks (kiwanja &#124; FrontlineSMS) and Eric Hersman (WhiteAfrican) about helping to curate a collaborative outlook on the mobile industry in Africa, called “Mobile Trends 2020 Africa“. Their task was to gather the mobile minds from across the continent and the world and [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2011/04/mobile_trends_africa.jpg" target="_blank" rel="lightbox[11389]" title="Mobile Trends Africa"><img src="http://www.experientia.com/blog/uploads/2011/04/mobile_trends_africa.jpg" title="Mobile Trends Africa" alt="Mobile Trends Africa" height="105" width="100" /></a></div>
<div class="post-body">A few months back <a href="http://www.m-trends.org/about">Rudy de Waele</a> (<a href="http://www.m-trends.org/">m-trends</a>) got in touch with <a href="http://www.kiwanja.net/kenbanks.htm">Ken Banks</a> (<a href="http://www.kiwanja.net/">kiwanja</a> | <a href="http://www.frontlinesms.com/">FrontlineSMS</a>) and <a href="http://whiteafrican.com/about/">Eric Hersman</a> (<a href="http://whiteafrican.com/2011/04/28/thinking-2020-the-future-of-mobile-in-africa/">WhiteAfrican</a>) about helping to curate a collaborative outlook on the mobile industry in Africa, called “Mobile Trends 2020 Africa“.</p>
<p>Their task was to gather the mobile minds from across the continent and the world and ask them to vision out what they saw happening in the mobile space in Africa in the year 2020. </p>
<p>The result was published yesterday.</p>
<p><a href="http://www.slideshare.net/rudydw/mobile-trends-2020-africa">Watch presentation</a></div>
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		<title>Africa to be first post-PC continent</title>
		<link>http://www.experientia.com/blog/africa-to-be-first-post-pc-continent/</link>
		<comments>http://www.experientia.com/blog/africa-to-be-first-post-pc-continent/#comments</comments>
		<pubDate>Wed, 06 Apr 2011 10:29:30 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=11304</guid>
		<description><![CDATA[&#160; A convergence of historical circumstance and an increase in innovative mobile applications may make Africa the first post-PC continent. Low investment in wired telecommunication infrastructure has driven increased mobile penetration, creating a user base that supports a rise in mobile innovation and increased interest in content development, according to observers. Read article]]></description>
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<div class="post-img">&nbsp;</div>
<div class="post-body">A convergence of historical circumstance and an increase in innovative mobile applications may make Africa the first post-PC continent.</p>
<p>Low investment in wired telecommunication infrastructure has driven increased mobile penetration, creating a user base that supports a rise in mobile innovation and increased interest in content development, according to observers.</p>
<p><strong><a href="http://news.idg.no/cw/art.cfm?id=80F78932-1A64-6A71-CE4D9DD52326BB59">Read article</a></strong></div>
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		<title>How data use and data visualisations can improve our lives</title>
		<link>http://www.experientia.com/blog/how-data-use-and-data-visualisations-can-improve-our-lives/</link>
		<comments>http://www.experientia.com/blog/how-data-use-and-data-visualisations-can-improve-our-lives/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 19:48:34 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Urban development]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=10714</guid>
		<description><![CDATA[Data use and smart human-centric data visualisations are becoming the &#8220;next big thing&#8221; in UX design. A number of posts this week delve into the matter: Data for a better planet Now that more people have location-aware smartphones and the Web has made data easy to share, personal data is poised to become an important [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://img.slate.com/media/1/123125/2274387/2274108/101111_HIVE_DataTN.jpg" target="_blank" rel="lightbox[10714]" title="Data life"><img src="http://www.experientia.com/blog/uploads/2010/11/data_life.jpg" title="Data life" alt="Data life" height="135" width="100" /></a></div>
<div class="post-body">Data use and smart human-centric data visualisations are becoming the &#8220;next big thing&#8221; in UX design. A number of posts this week delve into the matter:</p>
<p><strong><a href="http://www.slate.com/id/2274809/">Data for a better planet</a></strong><br />
Now that more people have location-aware smartphones and the Web has made data easy to share, personal data is poised to become an important tool to understand how we live, and how we all might live better. </p>
<p><strong><a href="http://engagingcities.com/post/1582017121/citytracking-aiming-to-present-urban-data-in-a-simple">Citytracking presents data on cities for map, visualisations</a></strong><br />
<a href="http://engagingcities.com/post/1582017121/citytracking-aiming-to-present-urban-data-in-a-simple">Citytracking</a>, created by design and technology studio <a href="http://stamen.com/">Stamen</a>, presents digital data about cities that journalists and the public can easily grasp and use, and provides a series of tools to map and visualize data that lets people distribute their own conclusions.</p>
<p><strong><a href="http://ideasproject.com/content.webui?id=5657">Mobile data will be crucial to economies</a></strong><br />
In a short video interview on IdeasProject, <a href="http://www.ushahidi.com/">Ushahidi</a> co-founder <a href="http://ideasproject.com/people.webui?id=3801">Erik Hersman</a> says once the data processing capabilities on mobile devices improve that it will be a huge growth area with huge social implications to economies all over the world.</div>
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		<title>The newest web users are changing the culture of the internet</title>
		<link>http://www.experientia.com/blog/the-newest-web-users-are-changing-the-culture-of-the-internet/</link>
		<comments>http://www.experientia.com/blog/the-newest-web-users-are-changing-the-culture-of-the-internet/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 19:47:19 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Americas]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[User experience]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=10711</guid>
		<description><![CDATA[The newest billion people to venture online are doing so in developing countries rather than North America or Europe, writes Erik German in Globalpost, and they are changing the culture of the internet itself. &#8220;Researchers say the web as it was originally, if idealistically, conceived — a largely free, monolingual space where a shared digital [...]]]></description>
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<div class="post-img"><a href="http://www.globalpost.com/sites/default/files/imagecache/torso/Internet-growth-Brazil-web-2010-11-14.jpg" target="_blank" rel="lightbox[10711]" title="Cybercafe in Brazil"><img src="http://www.experientia.com/blog/uploads/2010/11/cybercafe_brazil.jpg" title="Cybercafe in Brazil" alt="Cybercafe in Brazil" height="67" width="100" /></a></div>
<div class="post-body">The newest billion people to venture online are doing so in developing countries rather than North America or Europe, writes Erik German in Globalpost, and they are changing the culture of the internet itself. </p>
<blockquote><p>&#8220;Researchers say the web as it was originally, if idealistically, conceived — a largely free, monolingual space where a shared digital culture prevailed — may soon be a distant memory. And it’s happening remarkably fast.&#8221;</p></blockquote>
<p><strong><a href="http://www.globalpost.com/dispatch/brazil/101112/internet-growth-web-traffic">Read article</a></strong></div>
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		<title>How the cell phone is changing the world</title>
		<link>http://www.experientia.com/blog/how-the-cell-phone-is-changing-the-world/</link>
		<comments>http://www.experientia.com/blog/how-the-cell-phone-is-changing-the-world/#comments</comments>
		<pubDate>Thu, 11 Nov 2010 12:09:10 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=10696</guid>
		<description><![CDATA[In a very general overview article published in Newsweek, Ravi Somaiya reports on how the impact of the ubiquitous device extends from politics to business, medicine, and war. &#8220;More than 4 billion of the 6 billion people on earth now have a cell phone, with a quarter of those owners getting one in just the [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.newsweek.com/content/newsweek/2010/11/10/how-the-cell-phone-is-changing-the-world/_jcr_content/body/inlineimage_0.img.jpg/1289421208640.jpg" target="_blank" rel="lightbox[10696]" title="Mobile in Tanzania"><img src="http://www.experientia.com/blog/uploads/2010/11/tanzania_mobile.jpg" title="Mobile in Tanzania" alt="Mobile in Tanzania" height="96" width="100" /></a></div>
<div class="post-body">In a very general overview article published in Newsweek, Ravi Somaiya reports on how the impact of the ubiquitous device extends from politics to business, medicine, and war.</p>
<blockquote><p>&#8220;More than 4 billion of the 6 billion people on earth now have a cell phone, with a quarter of those owners getting one in just the last two years. And many are using them, in a giant global experiment, to change the way life is lived, from Manhattan to Ouagadougou.</p>
<p>The phones now allow Masai tribesmen in Kenya to bank the proceeds from selling cattle; Iranian protesters to organize in secret; North Koreans to communicate with the outside world; Afghan villagers to alert Coalition soldiers to Taliban forces; insurgents to blow up roadside bombs in Iraq; and charities to see, in real time, when HIV drugs run out in the middle of Malawi.&#8221;</p></blockquote>
<p><strong><a href="http://www.newsweek.com/content/newsweek/2010/11/10/how-the-cell-phone-is-changing-the-world.html">Read article</a></strong></div>
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		<title>Innovative ways of appropriating mobile telephony in Africa</title>
		<link>http://www.experientia.com/blog/innovative-ways-of-appropriating-mobile-telephony-in-africa/</link>
		<comments>http://www.experientia.com/blog/innovative-ways-of-appropriating-mobile-telephony-in-africa/#comments</comments>
		<pubDate>Fri, 15 Oct 2010 11:09:08 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=10561</guid>
		<description><![CDATA[The French Ministry of Foreign and European Affairs and the International Telecommunication Union (ITU) have jointly published the report entitled &#8220;Innovative ways of appropriating mobile telephony in Africa&#8220;. The democratization of mobile telephony in Africa, its availability, ease of use and, above all, the extent to which it has been appropriated by the public, have [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/10/appropriating_mobile_africa.png" target="_blank" rel="lightbox[10561]" title="Mobile Africa report"><img src="http://www.experientia.com/blog/uploads/2010/10/appropriating_mobile_africa.jpg" title="Mobile Africa report" alt="Mobile Africa report" height="143" width="100" /></a></div>
<div class="post-body">The French Ministry of Foreign and European Affairs and the International Telecommunication Union (ITU) have jointly published the report entitled &#8220;<strong>Innovative ways of appropriating mobile telephony in Africa</strong>&#8220;.</p>
<blockquote><p>The democratization of mobile telephony in Africa, its availability, ease of use and, above all, the extent to which it has been appropriated by the public, have made it a major success story. Very low-income populations are not only actively demanding access to mobile telephone services but also innovating, by creating the functions and applications they can use. Development is thus happening “from the bottom up” and an entire economy, both formal and informal in nature, has come into being to meet people’s needs. Many different actors – private, public, NGOs – are now mobilized.</p>
<p>Operators and manufacturers have successfully changed their economic model and adapted their products and applications to allow access to services at affordable prices. NGOs have in addition created a range of messaging- based services in different sectors. However, the future evolution of mobile telephony is not clear. A range of different approaches will co-exist, from SMS up to full Internet capacity, including experimental initiatives using smart phones and “netbooks”. Falling costs will lead to an increase in the number of phone devices with data receiving capacity. Individuals and companies involved in creating services or applications for development will need to take account of their users’ demographics and incomes, as well as the pricing systems of telecommunication companies in countries where they wish to operate. In this, States and regulating authorities have grasped the crucial role which they must play in promoting an investment-friendly environment with the goal of achieving universal access and stimulating innovation – key factors in achieving a “critical mass” of users.</p>
<p>The advent on the African continent of high-capacity links via submarine cables will change the ground rules and force operators to seek new sources of revenue. The inventiveness that has already been evident in mobile voice telephony will be needed once again if the “mobile divide” (in terms of costs, power supply, and so on) is not to widen.</p>
<p>This report takes stock of developments in this sector, which is crucial to Africa’s economic development, and suggests a number of possible directions it might take.</p></blockquote>
<p><strong><a href="http://www.itu.int/ITU-D/cyb/app/mob_app.html">Download report</a></strong></p>
<p><em>(via <a href="http://mobileactive.org/research/innovative-ways-appropriating-mobile">MobileActive</a>)</em></div>
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		<title>What the developing world can teach us about technology</title>
		<link>http://www.experientia.com/blog/what-the-developing-world-can-teach-us-about-technology/</link>
		<comments>http://www.experientia.com/blog/what-the-developing-world-can-teach-us-about-technology/#comments</comments>
		<pubDate>Fri, 15 Oct 2010 10:09:38 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Innovation]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=10553</guid>
		<description><![CDATA[&#8220;Creativity, Cost-Cutting &#038; Keeping it Simple: what the Developing World can teach us about Technology&#8221; is the long title of a short feature story by Anna Leach on Shiny Shiny, a gadget blog, where she reports on a fascinating talk at CityCamp London. &#8220;We&#8217;re selling ourselves short if we think the flow of innovation only [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.shinyshiny.tv/assets_c/2010/10/1196side-thumb-240x241-99759.jpg" target="_blank" rel="lightbox[10553]" title="mobile + africa"><img src="http://www.experientia.com/blog/uploads/2010/10/mobile_africa.jpg" title="mobile + africa" alt="mobile + africa" height="101" width="100" /></a></div>
<div class="post-body">&#8220;Creativity, Cost-Cutting &#038; Keeping it Simple: what the Developing World can teach us about Technology&#8221; is the long title of a short feature story by Anna Leach on Shiny Shiny, a gadget blog, where she reports on a fascinating talk at <a href="http://citycampldn.govfresh.com/">CityCamp London</a>.</p>
<blockquote><p>&#8220;We&#8217;re selling ourselves short if we think the flow of innovation only goes way. There is a lot we can learn back from the developing world about the inventive uses they find for the technology we take for granted.&#8221;</p></blockquote>
<p><strong><a href="http://www.shinyshiny.tv/2010/10/learning_about_tech_from_poor_countries_citycamp_london.html">Read article</a></strong></div>
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		<title>Innovation in Kenya&#8217;s informal economy</title>
		<link>http://www.experientia.com/blog/innovation-in-kenyas-informal-economy/</link>
		<comments>http://www.experientia.com/blog/innovation-in-kenyas-informal-economy/#comments</comments>
		<pubDate>Sat, 21 Aug 2010 08:16:50 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Book]]></category>
		<category><![CDATA[Digital divide]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=10252</guid>
		<description><![CDATA[In Making Do: Innovation in Kenya’s Informal Economy, Steve Daniels of Brown University illuminates the dynamics of Africa&#8217;s informal economy to enhance our understanding of emerging systems of innovation. &#8220;Wandering through winding alleys dotted with makeshift worksheds, one can’t help but feel clouded by the clanging of hammers on metal, grinding of bandsaws on wood, [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/08/making_do.png" target="_blank" rel="lightbox[10252]" title="Making Do"><img src="http://www.experientia.com/blog/uploads/2010/08/making_do.jpg" title="Making Do" alt="Making Do" height="129" width="100" /></a></div>
<div class="post-body">In <em>Making Do: Innovation in Kenya’s Informal Economy</em>, Steve Daniels of Brown University illuminates the dynamics of Africa&#8217;s informal economy to enhance our understanding of emerging systems of innovation. </p>
<blockquote><p>&#8220;Wandering through winding alleys dotted with makeshift worksheds, one can’t help but feel clouded by the clanging of hammers on metal, grinding of bandsaws on wood, and the shouts of workers making sales. But soon it becomes clear that this cacophony is really a symphony of socioeconomic interactions that form what is known as the informal economy. In Kenya, engineers in the informal economy are known as jua kali, Swahili for “hot sun,” because they toil each day under intense heat and with limited resources. But despite these conditions, or in fact because of them, the jua kali continuously demonstrate creativity and resourcefulness in solving problems.</p>
<p>In <em>Making Do: Innovation in Kenya’s Informal Economy</em>, Steve Daniels illuminates the dynamics of the sector to enhance our understanding of African systems of innovation. The result of years of research and months of fieldwork, this study examines how the jua kali design, build, and manage through theoretical discussions, visualizations of data, and stories of successful and struggling entrepreneurs. What can we learn from the creativity and bricolage of these engineers? And how can we as external actors engage with the sector in a way that removes barriers to innovation for the jua kali and leverages their knowledge and networks to improve the lives of those who interact with them?&#8221;</p></blockquote>
<p><strong><a href="http://analoguedigital.com/makingdo/">Download book</a></strong></div>
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		<title>The innovative use of mobile applications in East Africa</title>
		<link>http://www.experientia.com/blog/the-innovative-use-of-mobile-applications-in-east-africa/</link>
		<comments>http://www.experientia.com/blog/the-innovative-use-of-mobile-applications-in-east-africa/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 09:04:38 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Public services]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9909</guid>
		<description><![CDATA[The Swedish International Development Corporation Agency (SIDA) has published a report by Johan Hellström (blog) that gives an overview of the current state of mobile phone use and services in East Africa. The report outlines major trends and main obstacles for increased use as well as key opportunities and potential for scaling-up mobile applications. It [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/06/apps_africa.png" target="_blank" rel="lightbox[9909]" title="Apps in Africa"><img src="http://www.experientia.com/blog/uploads/2010/06/apps_africa.jpg" title="Apps in Africa" alt="Apps in Africa" width="100" height="145" border="0" /></a></div>
<div class="post-body">The <a href="http://www.sida.se/English/">Swedish International Development Corporation Agency</a> (SIDA) has published a report by <a href="http://ug.linkedin.com/pub/johan-hellstrom/6/749/569">Johan Hellström</a> (<a href="http://upgraid.wordpress.com/2010/06/14/the-innovative-use-of-mobile-applications-in-east-africa-new-sida-report/">blog</a>) that gives an overview of the current state of mobile phone use and services in East Africa.</p>
<p>The report outlines major trends and main obstacles for increased use as well as key opportunities and potential for scaling-up mobile applications. It draws on secondary data and statistics as well as field work carried out in Kenya, Rwanda, Tanzania and Kenya during 2008 and 2009.</p>
<p>It identifies relevant applications in an East African context for reaching and empowering the poor and contribute to social and economic development. The identified mobile applications range from small pilots to scaled-up initiatives – from simple agricultural, market or health information services to fairly advanced financial and government transaction services.</p>
<p>From the <strong>executive summary</strong>:</p>
<blockquote><p>&#8220;The ‘killer application’ in East Africa is peer to peer communication, i.e. voice, SMS and beeping. The number of subscribers who use their phones to access internet is however steadily growing, which opens up for a whole range of new applications and possibilities. Many of the existing SMS based applications that could benefit the poor the most are still in their infancy in the region. A few successful cases, namely mobile money transaction systems and various health related solutions are being used at scale, but the fact remains that the number of scaled-up mobile services are still few and/or limited geographically. </p>
<p>So, what hinders the take off of mobile applications for economic and social development in East Africa?</p>
<ul>
<li>First the cost of communication must go down – SMS is very overpriced and so is voice and data traffic.</li>
<li>Secondly, many applications and services never reach out to the masses due to poor marketing and the non-existing meta data about the available applications. Subscribers must know what solutions are available, why and how to use them. This will lead to volumes intensive which will eventually lower the price of the particular service. In other words, there is a huge need for marketing (of the product) and education (for the end user) in order to make mobile applications sustainable.</li>
<li>Thirdly, many interventions are not designed with scale in mind. Few implementers are familiar with all the costs involved and seen from a technological point of view, the requirements on networks and different requirements on handsets and end-users that mobile applications have must be understood better.</li>
</ul>
<p>Despite these challenges, we are witnessing a small revolution regarding new applications and services added to the mobile phone. </p>
<p>Some high potential application areas include financial services and various governance related services. After successful implementations of mobile money services in Kenya, Tanzania, Uganda and most recently in Rwanda, m-banking is set to grow. As it grows, there will be an integration of m-transactions systems into existing applications and services and m-commerce in general will thereby take off rapidly and widespread. Public service delivery can be improved by integrating services with m-transactions and facilitating interaction between the state and its citizens.&#8221;</p></blockquote>
<p>- <strong><a href="http://sidapublications.citat.se/interface/stream/mabstream.asp?filetype=1&#038;orderlistmainid=2861&#038;printfileid=2861&#038;filex=3830305561187">Download report</a></strong><br />
- <a href="http://mobileactive.org/how-mobile-apps-are-shaking-east-africa">Read article</a></div>
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		<title>Rapid prototyping at UNICEF</title>
		<link>http://www.experientia.com/blog/rapid-prototyping-at-unicef/</link>
		<comments>http://www.experientia.com/blog/rapid-prototyping-at-unicef/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 20:37:30 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
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		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Prototype]]></category>
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		<category><![CDATA[Technology]]></category>
		<category><![CDATA[User experience]]></category>
		<category><![CDATA[User research]]></category>
		<category><![CDATA[UXnet]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9825</guid>
		<description><![CDATA[On 10-11 May, UNICEF New York organised the Design Days, where they invited designers and engineers who have worked with UNICEF to discuss the organisation, the (rapid prototyping) design process, and recommendations for future design collaborations. They have now produced a video that is a synopsis of the projects, themes and trouble-shooting expressed at the [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/06/unicef.png" target="_blank" rel="lightbox[9825]" title="UNICEF"><img src="http://www.experientia.com/blog/uploads/2010/06/unicef.jpg" title="UNICEF" alt="UNICEF" width="100" height="140" border="0" /></a></div>
<div class="post-body">On 10-11 May, UNICEF New York organised the Design Days, where they invited designers and engineers who have worked with UNICEF to discuss the organisation, the (rapid prototyping) design process, and recommendations for future design collaborations.</p>
<p>They have now produced a video that is a synopsis of the projects, themes and trouble-shooting expressed at the event.</p>
<blockquote><p>&#8220;We have edited down a conversation between UNICEF sponsored rapid design prototypers to profile what they have created in order to respond to and alleviate actual needs of families and children. This video is intended to help make transparent the iterative process that development must undergo in order to create a new device that can respond to global concerns. Also touched on are ways for the organization to make the process of creating prototypes more streamlined, and to take what is developed and make it open source in order to create a sustainable and beneficial outcome to those that need it.&#8221;</p></blockquote>
<p><strong><a href="http://unicefstories.wordpress.com/2010/05/19/designdays/">Watch video</a></strong></div>
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		<title>Video on how telecommunications are revolutionising east Africa</title>
		<link>http://www.experientia.com/blog/video-on-how-telecommunications-are-revolutionising-east-africa/</link>
		<comments>http://www.experientia.com/blog/video-on-how-telecommunications-are-revolutionising-east-africa/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 08:27:46 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9788</guid>
		<description><![CDATA[Filmmaker Declan McCormack looks at how mobile phones and the internet are changing lives in east Africa. McCormack is a filmmaker who has spent much of the last five years documenting the successes and failures of business-oriented development projects in developing countries. Reports from various parts of the world can be seen on his website [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/06/tanzania.png" target="_blank" rel="lightbox[9788]" title="Tanzania"><img src="http://www.experientia.com/blog/uploads/2010/06/tanzania.jpg" title="Tanzania" alt="Tanzania" width="100" height="74" border="0" /></a></div>
<div class="post-body">Filmmaker Declan McCormack looks at how mobile phones and the internet are changing lives in east Africa.</p>
<p>McCormack is a filmmaker who has spent much of the last five years documenting the successes and failures of business-oriented development projects in developing countries. Reports from various parts of the world can be seen on his website <a href="http://www.floodedcellar.com/">Flooded Cellar</a>.</p>
<p><strong><a href="http://www.guardian.co.uk/katine/2010/jun/03/mobile-revolution-east-africa">Read article and watch video</a></strong></div>
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		<title>Africa &#8211; on the road to technology perdition?</title>
		<link>http://www.experientia.com/blog/africa-on-the-road-to-technology-perdition/</link>
		<comments>http://www.experientia.com/blog/africa-on-the-road-to-technology-perdition/#comments</comments>
		<pubDate>Sat, 22 May 2010 08:13:54 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9730</guid>
		<description><![CDATA[Let’s face it, says Bright Simons, Director at IMANI-Ghana and President of the mPedigree Network, Africa is on the downward slope to perdition as far as technology is concerned. &#8220;Many people who are not directly confronted with this reality on the continent are usually lured into a false sense that things are looking up because [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://mobileactive.org/files/cache/3215432693_57c0ecb742_254x191.jpg" target="_blank" rel="lightbox[9730]" title="Tech in Africa"><img src="http://www.experientia.com/blog/uploads/2010/05/tech_africa.jpg" title="Tech in Africa" alt="Tech in Africa" height="75" width="100" /></a></div>
<div class="post-body">Let’s face it, says Bright Simons, Director at <a href="http://www.imanighana.org/">IMANI-Ghana</a> and President of the <a href="http://www.mpedigree.net/">mPedigree Network</a>, Africa is on the downward slope to perdition as far as technology is concerned.</p>
<blockquote><p>&#8220;Many people who are not directly confronted with this reality on the continent are usually lured into a false sense that things are looking up because of the fountain of good news that is the telecom sector.</p>
<p>The truth though is that the seeming proliferation of ICT success stories across the continent masks the real picture, which is one of a splattering of embers in a desolate patch of darkness.&#8221;</p></blockquote>
<p><strong><a href="http://mobileactive.org/africa-road-technology-perdition">Read article</a></strong> (<a href="http://tech.ashoka.org/africas_technological_black_hole">alternate link</a>)</div>
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		<title>UX reflections in UX Magazine</title>
		<link>http://www.experientia.com/blog/ux-reflections-in-ux-magazine/</link>
		<comments>http://www.experientia.com/blog/ux-reflections-in-ux-magazine/#comments</comments>
		<pubDate>Sun, 16 May 2010 21:51:36 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Experience design]]></category>
		<category><![CDATA[Interaction design]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Participation]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[User experience]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9697</guid>
		<description><![CDATA[UX Magazine keeps to its high standards with these three well written contributions: Curators of the Real-Time Web: Distilling the chatter to relevant, actionable information By Jonathan Gosier (Appfrica) &#8220;Information wants to flow and it wants to flow freely and torrentially. Twitter, SMS, email, and RSS offer unprecedented access to information. With all these channels [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://uxmag.com/sites/all/themes/uxmag/img/logo_large.png" target="_blank" rel="lightbox[9697]" title="UX Magazine"><img src="http://www.experientia.com/blog/uploads/2010/05/uxmag.jpg" title="UX Magazine" alt="UX Magazine" height="17" width="100" /></a></div>
<div class="post-body">UX Magazine keeps to its high standards with these three well written contributions:</p>
<p><strong><a href="http://uxmag.com/technology/curators-of-the-real-time-web">Curators of the Real-Time Web: Distilling the chatter to relevant, actionable information</a></strong><br />
By Jonathan Gosier (Appfrica)</p>
<blockquote><p>&#8220;Information wants to flow and it wants to flow freely and torrentially. Twitter, SMS, email, and RSS offer unprecedented access to information. With all these channels of communication comes a deluge of overwhelming retweets, cross-chatter, spam, and inaccuracies. How do you distinguish signal from noise without getting overwhelmed? Can we somewhat automate the process of filtering content into more manageable portions without sacrificing accuracy and relevance?</p>
<p>These are the exact questions I attempted to answer during the recent earthquakes in Haiti and Chile. As the Director and System Architect of SwiftRiver at Ushahidi, we&#8217;re working on an open-source software platform that helps journalists and emergency response organizations sift through real-time information quickly, without sacrificing accuracy. These earthquakes, however unfortunate, offered extreme use-cases for testing ideas internally, as small nonprofits and organizations as large as the U.S. State Department were relying on us for verified information.</p>
<p>The approach SwiftRiver takes is to combine crowdsourced interaction with algorithms that weight, parse, and sort incoming content.&#8221;</p></blockquote>
<p><strong><a href="http://uxmag.com/strategy/the-fedex-ux-journey-part-1">The FedEx UX Journey, Part 1: The genesis and early progress of FedEx&#8217;s UX practice</a></strong><br />
By Thomas Wicinski and Brice Stokes (Digital Access, Fedex Services) and Mike Downey (UX Magazine)</p>
<blockquote><p>&#8220;Underlying FedEx&#8217;s global shipping and logistics business is a complex technological infrastructure with many digital customer touchpoints. FedEx has recognized the need to improve the user experience of its systems, and has taken strong steps toward not only creating a UX practice area, but also toward moving the entire company to pay closer attention to UX in its customer-facing products. This interview is the first in a set of articles we&#8217;ll be running over the coming months to examine how FedEx is building its UX competency and practice. They&#8217;re still early in what they call the UX &#8220;maturity model,&#8221; so this interview focuses on the genesis of the effort and some of its early goals and successes.&#8221;</p></blockquote>
<p><strong><a href="http://uxmag.com/strategy/how-ux-can-drive-sales-in-mobile-apps">How UX can drive sales in mobile apps</a></strong><br />
By Jeffrey Powers, Vikas Reddy and Jeremy Olson</p>
<blockquote><p>&#8220;This is an interview with Jeff Powers and Vikas Reddy, the founders of Occipital and creators of the popular iPhone app, RedLaser. We became interested in their story when we learned the differentiating factor between a somewhat unsuccessful first version and a wildly popular second version was due to their attention to UX.&#8221;</p></blockquote>
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		<title>The trust economy: A world of P2P money-lending</title>
		<link>http://www.experientia.com/blog/the-trust-economy-a-world-of-p2p-money-lending/</link>
		<comments>http://www.experientia.com/blog/the-trust-economy-a-world-of-p2p-money-lending/#comments</comments>
		<pubDate>Sun, 16 May 2010 21:32:52 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Co-creation]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Participation]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9687</guid>
		<description><![CDATA[Wired UK has published a long article on P2P money-lending in its June issue: The article devotes particular attention to Kiva.org, a San Francisco-based peer-to-peer (P2P) non-profit, which uses the principles of social networking to connect individual or group lenders to entrepreneurs via microfinance institutions (MFIs) around the world, and Zopa.com, a British matchmaker for [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://cdni.wired.co.uk/674x281/w_z/Wired%20Finance%20%20140033%20b.jpg" target="_blank" rel="lightbox[9687]" title="P2P money lending"><img src="http://www.experientia.com/blog/uploads/2010/05/p2p.jpg" title="P2P money-lending" alt="P2P money lending" height="67" width="100" /></a></div>
<div class="post-body">Wired UK has published a long article on P2P money-lending in its June issue:</p>
<p>The article devotes particular attention to <a href="http://kiva.org/">Kiva.org</a>, a San Francisco-based peer-to-peer (P2P) non-profit, which uses the principles of social networking to connect individual or group lenders to entrepreneurs via microfinance institutions (MFIs) around the world, and <a href="http://zopa.com">Zopa.com</a>, a British matchmaker for borrowers and lenders.</p>
<blockquote><p>&#8220;Just as eBay shook offline retail to its foundations, P2P lending models such as Kiva, though still marginal, threaten to disrupt high-street banking. Although the public’s faith in banks has been damaged and credit remains hard to come by, evidence suggests that a new trust-based economy is proving more efficient than traditional lending. [...]</p>
<p>If P2P finance has yet to prove scalable or profitable, it’s also true that, not so long ago, the same was said of other web ventures which went on to change the world.&#8221;</p></blockquote>
<p><strong><a href="http://www.wired.co.uk/wired-magazine/archive/2010/06/features/the-trust-economy-a-world-of-p2p-money-lending">Read article</a></strong></div>
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		<title>The future of news</title>
		<link>http://www.experientia.com/blog/the-future-of-news/</link>
		<comments>http://www.experientia.com/blog/the-future-of-news/#comments</comments>
		<pubDate>Wed, 12 May 2010 16:21:18 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Americas]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Foresight]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Participation]]></category>
		<category><![CDATA[Scenarios]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[Ubiquitous computing]]></category>
		<category><![CDATA[User experience]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9672</guid>
		<description><![CDATA[The Spring 2010 issue of Dædalus, the Journal of the American Academy of Arts &#038; Sciences, is dedicated to the Future of News. Front Matter Introduction Loren Ghiglione, Professor of Media Ethics at the Medill School of Journalism at Northwestern University News &#038; the news media in the digital age: implications for democracy Herbert J. [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://www.amacad.org/publications/daedalus/spring2010/spring2010.gif" target="_blank" rel="lightbox[9672]" title="Daedalus"><img src="http://www.experientia.com/blog/uploads/2010/05/spring2010.jpg" title="Daedalus" alt="Daedalus" height="137" width="100" /></a></div>
<div class="post-body">The Spring 2010 issue of <a href="http://www.amacad.org/publications/daedalus.aspx">Dædalus</a>, the Journal of the <a href="http://www.amacad.org/">American Academy of Arts &#038; Sciences</a>, is dedicated to the <strong><a href="http://www.amacad.org/publications/daedalus/spring2010/contents.aspx">Future of News</a></strong>.</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/frontmatter1.pdf">Front Matter</a></p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/introduction.pdf">Introduction</a><br />
Loren Ghiglione, Professor of Media Ethics at the Medill School of Journalism at Northwestern University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/gans.pdf">News &#038; the news media in the digital age: implications for democracy</a><br />
Herbert J. Gans, Professor Emeritus of Sociology at Columbia University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/jamiesonGottfried.pdf">Are there lessons for the future of news from the 2008 presidential campaign?</a><br />
Kathleen Hall Jamieson, Professor of Communication at the Annenberg School for Communication, &#038; Jeffrey A. Gottfried, senior researcher at the Annenberg Public Policy Center</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/giles.pdf">New economic models for U.S. journalism</a><br />
Robert H. Giles, Curator of the Nieman Foundation for Journalism at Harvard University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/abramson.pdf">Sustaining quality journalism</a><br />
Jill Abramson, Managing Editor, The New York Times</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/houston.pdf">The future of investigative journalism</a><br />
Brant Houston, Chair in Investigative and Enterprise Reporting at the College of Media at the University of Illinois at Urbana-Champaign</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/kennedy.pdf">The future of science news</a><br />
Donald Kennedy,  President Emeritus and Senior Fellow of the Woods Institute for the Environment at Stanford University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/zuckerman.pdf">International reporting in the age of participatory media</a><br />
Ethan Zuckerman, senior researcher at the Berkman Center for Internet &#038; Society at Harvard University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/stephens.pdf">The case for wisdom journalism &#8211; and for journalists surrendering the pursuit of news</a><br />
Mitchell Stephens, Professor of Journalism in the Carter Institute at New York University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/singer.pdf">Journalism ethics amid structural change</a><br />
Jane B. Singer, Associate Professor in the School of Journalism and Mass Communication at the University of Iowa</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/schudson.pdf">Political observatories, databases &#038; news in the emerging ecology of public information</a><br />
Michael Schudson, Professor at the Columbia University Graduate School of Journalism</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/fuller.pdf">What is happening to news?</a><br />
Jack Fuller, former President of Tribune Publishing Company</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/saganLeighton.pdf">The Internet &#038; the future of news</a><br />
Paul Sagan &#038; Tom Leighton, Fellows of the American Academy</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/king.pdf">Improving how journalists are educated &#038; how their audiences are informed</a><br />
Susan King, Vice President for External Relations at Carnegie Corporation of New York</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/ghiglione.pdf">Does science fiction suggest futures for news?</a><br />
Loren Ghiglione, Professor of Media Ethics at the Medill School of Journalism at Northwestern University</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/delanty.pdf"><i>poetry</i>: In a Diner Above the Lamoille River</a><br />
Greg Delanty, poet</p>
<p><a href="http://www.amacad.org/publications/daedalus/spring2010/contributors.pdf">Contributors</a></div>
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		<title>Mobile app developers tackle Africa&#8217;s biggest problems</title>
		<link>http://www.experientia.com/blog/mobile-app-developers-tackle-africas-biggest-problems/</link>
		<comments>http://www.experientia.com/blog/mobile-app-developers-tackle-africas-biggest-problems/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 17:55:59 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9460</guid>
		<description><![CDATA[Mobile app developers are sprouting in Africa to help tackle that continent&#8217;s problems. Many create applications that can be used with phone text messages. The African technologists say local knowledge is key to their successes. CNN reports: &#8220;While developers in the United States rush to make flashy games for Apple&#8217;s latest gizmo, the iPad, these [...]]]></description>
				<content:encoded><![CDATA[<div class="post-cont">
<div class="post-img"><a href="http://edition.cnn.com/2010/TECH/04/12/africa.apps/story.africa.phones.afp.jpg" target="_blank" rel="lightbox[9460]" title="Africa phones"><img src="http://www.experientia.com/blog/uploads/2010/04/africa_phones.jpg" title="Africa phones" alt="Africa phones" height="141" width="100" /></a></div>
<div class="post-body">Mobile app developers are sprouting in Africa to help tackle that continent&#8217;s problems. Many create applications that can be used with phone text messages. The African technologists say local knowledge is key to their successes. CNN reports:</p>
<blockquote><p>&#8220;While developers in the United States rush to make flashy games for Apple&#8217;s latest gizmo, the iPad, these young developers are trying to tackle Africa&#8217;s most vexing problems.</p>
<p>Many are doing so with simple text message applications on phones that cost no more than $25.</p>
<p>Text message phone apps now help African people check market prices, transfer money, learn languages and alert authorities to the need for food or other aid in the event of a disaster. And this all comes despite Africa&#8217;s reputation as the &#8220;least wired&#8221; continent in the world.&#8221;</p></blockquote>
<p><strong><a href="http://edition.cnn.com/2010/TECH/04/12/africa.apps/index.html">Read article</a></strong></div>
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		<title>Mobilizing markets</title>
		<link>http://www.experientia.com/blog/mobilizing-markets/</link>
		<comments>http://www.experientia.com/blog/mobilizing-markets/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 05:52:21 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[Sustainability]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9406</guid>
		<description><![CDATA[The Winter 2009 issue of MIT&#8217;s Innovations Journal is focused on &#8220;Mobilizing Markets.&#8221; All contents are available online. Prerequisite to Prosperity Why Africa&#8217;s Future Depends on Better Governance by Mohamed (Mo) Ibrahim Harnessing the Mobile Revolution by Thomas Kalil Phone vs. Laptop: Which Is a More Effective Tool for Development? by Iqbal Quadir and Nicholas [...]]]></description>
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<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/04/innovations.png" target="_blank" rel="lightbox[9406]" title="Innovations"><img src="http://www.experientia.com/blog/uploads/2010/04/innovations.jpg" title="Innovations" alt="Innovations" height="145" width="100" /></a></div>
<div class="post-body">The Winter 2009 issue of MIT&#8217;s Innovations Journal is focused on &#8220;Mobilizing Markets.&#8221; All contents are <a href="http://www.mitpressjournals.org/toc/itgg/4/1">available online</a>.</p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.3">Prerequisite to Prosperity</a></strong><br />
Why Africa&#8217;s Future Depends on Better Governance<br />
<em>by Mohamed (Mo) Ibrahim</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.9">Harnessing the Mobile Revolution</a></strong><br />
by Thomas Kalil</p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.25">Phone vs. Laptop: Which Is a More Effective Tool for Development?</a></strong><br />
<em>by Iqbal Quadir and Nicholas Negroponte</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.33">Connecting a Nation</a></strong><br />
Roshan Brings Communications Services to Afghanistan<br />
<em>by Karim Khoja</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.51">From Operations to Applications</a></strong><br />
Advancing Innovation in Mobile Services (Innovations Case Discussion: Roshan)<br />
<em>by Al Hammond, Loretta Michaels</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.57">CellBazaar: A Market in Your Pocket</a></strong><br />
<em>by Kamal Quadir, Naeem Mohaiemen</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.71">Can CellBazaar Survive without an Urban Marketvand Fulfill Its Development Potential?</a></strong><br />
(Innovations Case Discussion: CellBazaar)<br />
<em>by Kim Wilson</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.75">Mobilizing Money through Enabling Regulation</a></strong><br />
<em>by David Porteous</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.91">Blurring Livelihoods and Lives</a></strong><br />
The Social Uses of Mobile Phones and Socioeconomic Development<br />
<em>by Jonathan Donner</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.103">The Case for mHealth in Developing Countries</a></strong><br />
<em>by Patricia N. Mechael</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.119">A Doctor in Your Pocket</a></strong><br />
Health Hotlines in Developing Countries<br />
<em>by Gautam Ivatury, Jesse Moore, Alison Bloch</em></p>
<p><strong><a href="http://www.mitpressjournals.org/doi/pdf/10.1162/itgg.2009.4.1.155">Large Companies, ICTs, and Economic Opportunity</a></strong><br />
<em>by William J. Kramer, Beth Jenkins, Rob Katz</em></p>
<p><strong><a href="http://www.gsmworld.com/documents/INNOVATIONS-GSMA_FINAL-01-22-09.pdf">Download the entire journal</a></strong></div>
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		<title>Mobile-based livelihood services in Africa</title>
		<link>http://www.experientia.com/blog/mobile-based-livelihood-services-in-africa/</link>
		<comments>http://www.experientia.com/blog/mobile-based-livelihood-services-in-africa/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 05:35:57 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9402</guid>
		<description><![CDATA[&#8220;Mobile-based livelihood services in Africa: pilots and early deployments&#8221; is a new paper by Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, The paper describes a collection of initiatives delivering support via mobile phones to small enterprises, small farms, and the self-employed. Using a review of 26 examples [...]]]></description>
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<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/04/donner_paper.png" target="_blank" rel="lightbox[9402]" title="Mobile-based livelihood services in Africa"><img src="http://www.experientia.com/blog/uploads/2010/04/donner_paper.jpg" title="Mobile-based livelihood services in Africa" alt="Mobile-based livelihood services in Africa" height="145" width="100" /></a></div>
<div class="post-body">&#8220;Mobile-based livelihood services in Africa: pilots and early deployments&#8221; is a new paper by <a href="http://research.microsoft.com/people/jdonner/">Jonathan Donner</a>, a researcher in the Technology for Emerging Markets Group at Microsoft Research India,</p>
<blockquote><p>The paper describes a collection of initiatives delivering support via mobile phones to small enterprises, small farms, and the self-employed. Using a review of 26 examples of such services currently operational in Africa, the analysis identifies five functions of mobile livelihood services: Mediated Agricultural Extension, Market Information, Virtual Marketplaces, Financial Services, and Direct Livelihood Support. It discusses the current reliance of such systems on the SMS channel, and considers their role in supporting vs. transforming existing market structures.</p></blockquote>
<p>It was published in <a href="http://in3.uoc.edu/web/IN3/communication-technologies-in-latin-america-and-africa/">Communication technologies in Latin America and Africa: A multidisciplinary perspective</a> (pp. 37-58), edited by Mireia Fernández-Ardèvol and Adela Ros.</p>
<p><strong><a href="http://in3.uoc.edu/web/PDF/communication-technologies-in-latin-america-and-africa/Chapter_01_Donner.pdf">Download chapter</a></strong> (all other papers are also online)</p>
<p>There is a also a youtube <a href="There is a also a youtube video of my paper presentation at the original conference in Barceona.">video</a> of Donner&#8217;s paper presentation at the original conference in Barceona.</div>
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		<title>Jan Chipchase (Nokia) guest blogging for CGAP</title>
		<link>http://www.experientia.com/blog/jan-chipchase-nokia-guest-blogging-for-cgap/</link>
		<comments>http://www.experientia.com/blog/jan-chipchase-nokia-guest-blogging-for-cgap/#comments</comments>
		<pubDate>Thu, 01 Apr 2010 17:01:16 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9389</guid>
		<description><![CDATA[The title might be a bit cryptic for some readers, but Jan Chipchase is a well-known user researcher/anthropologist at Nokia. He spent a decade exploring the intersection of technology, people and culture for Nokia, and specializes in turning insights into opportunities. CGAP is an independent policy and research center dedicated to advancing financial access for [...]]]></description>
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<div class="post-img"><a href="http://technology.cgap.org/technologyblog/wp-content/uploads/2010/03/ahmedabad.jpg" target="_blank" rel="lightbox[9389]" title="Ahmedabad"><img src="http://www.experientia.com/blog/uploads/2010/04/ahmedabad.jpg" title="Ahmedabad" alt="Ahmedabad" height="66" width="100" /></a></div>
<div class="post-body">The title might be a bit cryptic for some readers, but <a href="http://www.janchipchase.com/">Jan Chipchase</a> is a well-known user researcher/anthropologist at Nokia. He spent a decade exploring the intersection of technology, people and culture for Nokia, and specializes in turning insights into opportunities. </p>
<p><a href="http://www.cgap.org/p/site/c/home/">CGAP</a> is an independent policy and research center dedicated to advancing financial access for the world&#8217;s poor, housed at the World Bank.</p>
<p>His <a href="http://technology.cgap.org/2010/04/01/mobile-banking-personal-banking/">first post</a>, which obviously deals with the topic of mobile banking in emerging markets, is just an introduction, but we will surely follow his contributions.</div>
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		<title>World Bank, Nokia fund mobile app labs in Africa</title>
		<link>http://www.experientia.com/blog/world-bank-nokia-fund-mobile-app-labs-in-africa/</link>
		<comments>http://www.experientia.com/blog/world-bank-nokia-fund-mobile-app-labs-in-africa/#comments</comments>
		<pubDate>Fri, 26 Mar 2010 21:39:17 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9365</guid>
		<description><![CDATA[The World Bank in partnership with mobile handset maker Nokia is set to fund the establishment of mobile applications laboratories in Africa in a move to boost innovation in the field. &#8220;The mobile laboratories will help assist mobile applications entrepreneurs to start and scale their businesses. Through the laboratories that will be set up, the [...]]]></description>
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<div class="post-img"><a href="http://www.infodev.org/images/logos/infodev.brand.high.jpg" target="_blank" rel="lightbox[9365]" title="InfoDev"><img src="http://www.experientia.com/blog/uploads/2010/03/infodev.jpg" title="InfoDev" alt="InfoDev" height="51" width="100" /></a></div>
<div class="post-body">The World Bank in partnership with mobile handset maker Nokia is set to fund the establishment of mobile applications laboratories in Africa in a move to boost innovation in the field.</p>
<blockquote><p>&#8220;The mobile laboratories will help assist mobile applications entrepreneurs to start and scale their businesses.</p>
<p>Through the laboratories that will be set up, the bank and Nokia will work with existing organizations in host countries.</p>
<p>The laboratories will offer training and testing facilities, identification and piloting of potential applications, incubation of startups, business and financial services and linkages with operators.&#8221;</p></blockquote>
<p><strong><a href="http://news.idg.no/cw/art.cfm?id=6D336560-1A64-6A71-CECCEB352587BF0F">Read article</a></strong></div>
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		<title>Africa Calling: can mobile phones make a miracle?</title>
		<link>http://www.experientia.com/blog/africa-calling-can-mobile-phones-make-a-miracle/</link>
		<comments>http://www.experientia.com/blog/africa-calling-can-mobile-phones-make-a-miracle/#comments</comments>
		<pubDate>Thu, 25 Mar 2010 10:57:09 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[Sustainability]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9352</guid>
		<description><![CDATA[Africa Calling: Can Mobile Phones Make a Miracle? is the title of a long article by Jenny C. Aker (Assistant Professor, The Fletcher School) and Isaac M. Mbiti (Assistant Professor, SMU), published in the March/April 2010 edition of the Boston Review. Given how many Africans are seeking out and using mobile phones, and all they [...]]]></description>
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<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/03/ghana_girl_calling_bg.png" target="_blank" rel="lightbox[9352]" title="Ghana girl calling"><img src="http://www.experientia.com/blog/uploads/2010/03/ghana_girl_calling.png" title="Ghana girl calling" alt="Ghana girl calling" height="217" width="100" /></a></div>
<div class="post-body"><strong>Africa Calling: Can Mobile Phones Make a Miracle?</strong> is the title of a long article by <a href="http://fletcher.tufts.edu/faculty/aker/default.shtml">Jenny C. Aker</a> (Assistant Professor, The Fletcher School) and <a href="http://smu.edu/economics/faculty/mbiti.asp">Isaac M. Mbiti</a> (Assistant Professor, SMU), published in the March/April 2010 edition of the <a href="http://bostonreview.net/BR35.2/contents.php">Boston Review</a>.</p>
<p>Given how many Africans are seeking out and using mobile phones, and all they can do with them, enthusiasm about communications technology as a force for economic development and broader advances in human well-being is high: the iconic image of the mobile phone user in Africa is the female trader, surrounded by her goods while making calls to potential clients in the capital city. Peruse any article on mobile phones in Africa today and you can’t help but notice the ambitious claims about impact. Mobile phones are a transformative technology that increases GDp and, quite simply, revolutionizes people’s lives. Equally common are the slogans of mobile phone companies promising better days for those who use their products: “Together We Can Do More,” “A Wonderful Life,” “Making Life Better,” and simply “Tudo bom” (“All is good”).</p>
<p>Do these images, slogans, and sentiments truly reflect what mobile phones can do? Can mobile phones transform the lives of the world’s poor?</p>
<p><strong><a href="http://fletcher.tufts.edu/news/2010/03/opeds/pdf/Aker.pdf">Read article</a></strong> (pdf)</p>
<p><em>(via <a href="http://twitter.com/kiwanja/statuses/11026576544">Ken Banks</a> and <a href="http://twitter.com/Fondapol/status/11025226744">Fondapol</a>)</em></div>
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		<title>BBC on the future of the internet</title>
		<link>http://www.experientia.com/blog/bbc-on-the-future-of-the-internet/</link>
		<comments>http://www.experientia.com/blog/bbc-on-the-future-of-the-internet/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 10:42:25 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Foresight]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=9222</guid>
		<description><![CDATA[Twenty years after the emergence of the world wide web, Rory Cellan-Jones of the BBC World Service&#8217;s Discovery series looks at the science driving its third decade. Web 3.0 promises a world where people and objects are seamlessly connected through an all pervasive network, no longer controlled through devices such as mouse and keyboards but [...]]]></description>
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<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2010/03/discovery.png" target="_blank" rel="lightbox[9222]" title="Discovery"><img src="http://www.experientia.com/blog/uploads/2010/03/discovery.jpg" title="Discovery" alt="Discovery" height="56" width="100" /></a></div>
<div class="post-body">Twenty years after the emergence of the world wide web, Rory Cellan-Jones of the BBC World Service&#8217;s Discovery series looks at the science driving its third decade.</p>
<p>Web 3.0 promises a world where people and objects are seamlessly connected through an all pervasive network, no longer controlled through devices such as mouse and keyboards but through speech, gestures and even our very thoughts. It is a web that will become truly mobile and global.</p>
<p>But the will this vision work in reality? How will such an all pervasive network, if it does emerge, be made safe and secure against attacks and corruption?</p>
<p>Who will ultimately control the web – big business or the community? And will the developing world finally take centre stage in this new silicon Babylon?</p>
<p><strong><a href="http://www.bbc.co.uk/programmes/p006hrrg">Listen to programme</a></strong></div>
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		<title>Are mobile phones Africa&#8217;s silver bullet?</title>
		<link>http://www.experientia.com/blog/are-mobile-phones-africas-silver-bullet/</link>
		<comments>http://www.experientia.com/blog/are-mobile-phones-africas-silver-bullet/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 17:51:29 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=8880</guid>
		<description><![CDATA[Whether it&#8217;s checking market prices of crops, transferring money or simply making a call, mobile phones are transforming Africa. But, asks The Guardian, could this new technology end up bypassing the poorest? The problem apparently lies in the taxes levied by national governments that can make the cost prohibitive. Read full story]]></description>
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<div class="post-img"><a href="http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2008/06/17/capetown10bn.jpg" target="_blank" rel="lightbox[8880]" title="Cape Town phone"><img src="http://www.experientia.com/blog/uploads/2010/01/cape_town.jpg" title="Cape Town phone" alt="Cape Town phone" height="111" width="100" /></a></div>
<div class="post-body">Whether it&#8217;s checking market prices of crops, transferring money or simply making a call, mobile phones are transforming Africa. But, asks The Guardian, could this new technology end up bypassing the poorest?</p>
<p>The problem apparently lies in the taxes levied by national governments that can make the cost prohibitive. </p>
<p><strong><a href="http://www.guardian.co.uk/katine/katine-chronicles-blog/2010/jan/14/mobile-phones-africa">Read full story</a></strong></div>
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		<title>The Internet is Africa’s “Gutenberg moment”</title>
		<link>http://www.experientia.com/blog/the-internet-is-africa%e2%80%99s-%e2%80%9cgutenberg-moment%e2%80%9d/</link>
		<comments>http://www.experientia.com/blog/the-internet-is-africa%e2%80%99s-%e2%80%9cgutenberg-moment%e2%80%9d/#comments</comments>
		<pubDate>Sat, 09 Jan 2010 18:45:39 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Social change]]></category>
		<category><![CDATA[Ubiquitous computing]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=8810</guid>
		<description><![CDATA[Publishing Perspectives reports on a recent panel discussion on the African publishing industry at this year’s African Literature Week (16 – 21 November) in Oslo, Norway. [Muhtar] Bakare launched Kachifo [an independent literary publishing house in Lagos, Nigeria] in 2004, after a successful career in banking. The business started out publishing an online magazine, Farafina. [...]]]></description>
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<div class="post-img"><a href="http://publishingperspectives.com/wp-content/uploads/2009/12/Muhtar-Bakar1.jpg" target="_blank" rel="lightbox[8810]" title="Muhtar Bakar"><img src="http://www.experientia.com/blog/uploads/2010/01/muhtar_bakar.jpg" title="Muhtar Bakar" alt="Muhtar Bakar" height="147" width="100" /></a></div>
<div class="post-body">Publishing Perspectives reports on a recent panel discussion on the African publishing industry at this year’s African Literature Week (16 – 21 November) in Oslo, Norway.</p>
<blockquote><p>[Muhtar] Bakare launched <a href="http://www.kachifo.com/general/index.php">Kachifo</a>  [an independent literary publishing house in Lagos, Nigeria] in 2004, after a successful career in banking. The business started out publishing an online magazine, <a href="http://farafinamagazine.com/f17/index.php">Farafina</a>. In a paper he delivered in 2006 at the biennial conference of the African Studies Association of the UK (ASAUK), Bakare commented on the decision to launch online:  “It proved to be a useful strategy… Start-up costs were low and we had an immediate global reach. Which would prove useful later on, in commissioning new articles or titles, and in contracting out editorial work.”</p>
<p>Five years later, Bakare is still a confident believer in the power of the internet to revolutionize the African publishing industry. “The internet is our own Gutenberg moment,” he told the Oslo audience. “The internet is going to democratize knowledge in Africa.”</p></blockquote>
<p><strong><a href="http://publishingperspectives.com/?p=9507">Read full story</a></strong></p>
<p><em>(via <a href="http://twitter.com/jranck/statuses/7559455868">@jranck</a>)</em></div>
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		<title>Kenya: Taking money out of banks&#8217; hands – with cellphones</title>
		<link>http://www.experientia.com/blog/kenya-taking-money-out-of-banks-hands-%e2%80%93-with-cellphones/</link>
		<comments>http://www.experientia.com/blog/kenya-taking-money-out-of-banks-hands-%e2%80%93-with-cellphones/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 10:24:52 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Financial]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=8778</guid>
		<description><![CDATA[Since cellphones became widely used in Kenya five years ago, they&#8217;ve become the bank card du jour. The Christian Science Monitor reports. &#8220;[In Kenya] with a mobile phone, one can pay electricity and water bills, pay for goods at the supermarket, buy airline or bus tickets, withdraw money from an ATM, monitor stocks, and even [...]]]></description>
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<div class="post-img"><a href="http://www.csmonitor.com/var/ezflow_site/storage/images/media/images/dmobilephone/7184432-1-eng-US/dmobilephone_full_380.jpg" target="_blank" rel="lightbox[8778]" title="mPESA"><img src="http://www.experientia.com/blog/uploads/2010/01/mpesa.jpg" title="mPESA" alt="mPESA" height="67" width="100" /></a></div>
<div class="post-body">Since cellphones became widely used in Kenya five years ago, they&#8217;ve become the bank card du jour. The Christian Science Monitor reports.</p>
<blockquote><p>&#8220;[In Kenya] with a mobile phone, one can pay electricity and water bills, pay for goods at the supermarket, buy airline or bus tickets, withdraw money from an ATM, monitor stocks, and even check bank account balances. [...]</p>
<p>While ordinary Kenyans are quite happy about the hassles the service has spared them, such as long lines, local banks are not amused. [...]</p>
<p>Safaricom recently extended M-PESA services to Britain, allowing Kenyans there to send money to relatives back home. Plans are said to be under way to take it to the United States, too.&#8221;</p></blockquote>
<p><strong><a href="http://www.csmonitor.com/World/Global-News/2010/0106/Kenya-Taking-money-out-of-banks-hands-with-cellphones">Read full story</a></strong></div>
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		<title>Anthropology Matters</title>
		<link>http://www.experientia.com/blog/anthropology-matters/</link>
		<comments>http://www.experientia.com/blog/anthropology-matters/#comments</comments>
		<pubDate>Sun, 13 Dec 2009 22:13:24 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[User experience]]></category>
		<category><![CDATA[User research]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=8679</guid>
		<description><![CDATA[The latest issue of Anthropology Matters contains an interesting article on the use of mobile phones in Africa: Being cool or being good: researching mobile phones in Mozambique Julie Soleil Archambault Drawing on my fieldwork experience in Inhambane, southern Mozambique, where I conducted research on mobile phone use amongst youth, my paper tackles issues of [...]]]></description>
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<div class="post-img"><a href="http://www.anthropologymatters.com/public/journals/1/homeHeaderTitleImage_en_US.jpg" target="_blank" rel="lightbox[8679]" title="Anthropology Matters"><img src="http://www.experientia.com/blog/uploads/2009/12/anthropology_matters.jpg" title="Anthropology Matters" alt="Anthropology Matters" height="24" width="100" /></a></div>
<div class="post-body">The latest <a href="http://www.anthropologymatters.com/index.php?journal=anth_matters&#038;page=issue&#038;op=view&#038;path[]=12">issue</a> of <a href="http://www.anthropologymatters.com/">Anthropology Matters</a> contains an interesting article on the use of mobile phones in Africa:</p>
<p><strong><a href="http://www.anthropologymatters.com/index.php?journal=anth_matters&#038;page=article&#038;op=view&#038;path[]=161&#038;path[]=288">Being cool or being good: researching mobile phones in Mozambique</a></strong><br />
<em>Julie Soleil Archambault</em><br />
Drawing on my fieldwork experience in Inhambane, southern Mozambique, where I conducted research on mobile phone use amongst youth, my paper tackles issues of acceptance and rejection. As I sought to gain acceptance amongst youth I found myself participating in various controversial and, at times, dangerous activities that made me the victim of intense gossip and outright rejection by some. The fact that I came to the field accompanied by my husband and daughter only made matters worse. In this paper, I present the challenges of “being cool”, while also “being good”, and the repercussions of my research choices on my social standing. I then discuss how, instead of compromising my research, this predicament had a positive outcome by revealing social dynamics that might otherwise have remained hidden, namely the importance of concealment and the ambiguous role mobile phones play in deceit.</div>
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		<title>Various articles on the power of the mobile phone in emerging markets</title>
		<link>http://www.experientia.com/blog/various-articles-on-the-power-of-the-mobile-phone-in-emerging-markets/</link>
		<comments>http://www.experientia.com/blog/various-articles-on-the-power-of-the-mobile-phone-in-emerging-markets/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 10:11:14 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[Co-creation]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[Emerging markets]]></category>
		<category><![CDATA[Ethnography]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Mobile phone]]></category>
		<category><![CDATA[Participation]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Technology]]></category>
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		<guid isPermaLink="false">http://www.experientia.com/blog/?p=8327</guid>
		<description><![CDATA[A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be on its own a major driver of the economic expansion of the Kenyan economy and best of all it will take a bottom up approach because it [...]]]></description>
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<div class="post-img"><a href="http://johnkaranja.com/wp-content/uploads/2009/07/Safaricom-1-Kenya.jpg" target="_blank" rel="lightbox[8327]" title="mPesa transaction"><img src="http://www.experientia.com/blog/uploads/2009/11/mpesa_transaction.jpg" title="mPesa transaction" alt="mPesa transaction" height="101" width="100" /></a></div>
<div class="post-body">A number of articles illustrate the power of the mobile phone in emerging markets:</p>
<p><strong><a href="http://johnkaranja.com/2009/07/12/what-next-after-the-mobile-revolution-in-kenya/">What next after the Mobile revolution in Kenya?</a></strong><br />
by John Karanja<br />
MPESA will be on its own a major driver of the economic expansion of the Kenyan economy and best of all it will take a bottom up approach because it will empower the mama mboga (woman grocer) by allowing her to manage her finances efficiently.<br />
[Now] MPESA needs to move from a payment system to a payment gateway: Safaricom should develop MPESA into a platform where other software developers can build applications on top of the platform an thereby increase utility and reach of this technology.<br />
<em>(Make sure to check the embedded videos)</em></p>
<p><strong><a href="http://conversations.nokia.com/2009/11/19/nokia-life-tools-a-life-changing-service/?utm_source=feedburner&#038;utm_medium=feed&#038;utm_campaign=Feed%3A+NokiaConversations-Posts+%28Nokia+Conversations+-+Posts%29">Nokia Life Tools – a life-changing service?</a></strong><br />
by James Beechinor-Collins<br />
Recently we saw the release of a bunch of new entry level devices and alongside their launch in Indonesia, was the introduction of Nokia Life Tools for Indonesia. This follows an already successful launch in India and Africa and forms part of a rollout across select Asian and African countries. So does it make a difference? It would seem so, as our selection of videos below suggest. With over 50 per cent of the population in Indonesia reliant on agriculture to make a living, Nokia Life Tools brings a new level of control to them.<br />
<em>(Make sure to check the embedded videos)</em></p>
<p><strong>Mythes et réalités des usages mobiles dans les pays en développement</strong><br />
[Myths and realities of mobile use in developing countries] &#8211; an article series in French<br />
by Hubert Guillaud<br />
<strong><a href="http://www.internetactu.net/2009/11/10/mythes-et-realites-des-usages-mobiles-dans-les-pays-en-developpement-13-le-mobile-nest-pas-linternet-helas/">Part 1</a></strong> &#8211; <strong><a href="http://www.internetactu.net/2009/11/12/mythes-et-realites-des-usages-mobiles-dans-les-pays-en-developpement-23-lessor-du-mobile-na-pas-fait-disparaitre-les-disparites-sociales/">Part 2</a></strong> &#8211; <strong><a href="http://www.internetactu.net/2009/11/19/mythes-et-realites-des-usages-mobiles-dans-les-pays-en-developpement-33-mesurer-lefficacite-des-programmes-utilisant-les-technologies-mobiles/">Part 3</a></strong></p>
<p><strong><a href="http://www.ft.com/cms/s/0/80725c2c-d06f-11de-af9c-00144feabdc0.html?nclick_check=1">Bangladeshis rush to learn English by mobile</a></strong><br />
By Maija Palmer in London and Amy Kazmin in New Delhi for the Financial Times<br />
More than 300,000 people in Bangladesh, one of Asia’s poorest but fastest-growing economies, have rushed to sign up to learn English over their mobile phones, threatening to swamp the service even before its official launch on Friday.<br />
The project, which costs users less than the price of a cup of tea for each three-minute lesson, is being run by the BBC World Service Trust, the international charity arm of the broadcaster. Part of a UK government initiative to help develop English skills in Bangladesh, it marks the first time that mobile phones have been used as an educational tool on this scale.</div>
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		<title>Banking the unbanked Africans &#8211; the mobile initiatives</title>
		<link>http://www.experientia.com/blog/banking-the-unbanked-africans-the-mobile-initiatives/</link>
		<comments>http://www.experientia.com/blog/banking-the-unbanked-africans-the-mobile-initiatives/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 12:02:28 +0000</pubDate>
		<dc:creator>Experientia</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Mobile phone]]></category>

		<guid isPermaLink="false">http://www.experientia.com/blog/?p=8234</guid>
		<description><![CDATA[The November 2009 edition of Mobile Money Africa, &#8220;Africa&#8217;s leading online resource for mobile financial inclusion&#8221;, is entitled &#8220;Banking the unbanked Africans&#8221; and is entirely available for download. The December edition will focus on Mobile Money and Payment technologies for Africa. Download magazine (November 2009) (via David Tait and Niti Bhan)]]></description>
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<div class="post-img"><a href="http://www.experientia.com/blog/uploads/2009/11/unbanked_africans.png" target="_blank" rel="lightbox[8234]" title="Banking the unbanked Africans"><img src="http://www.experientia.com/blog/uploads/2009/11/unbanked_africans.jpg" title="Banking the unbanked Africans" alt="Banking the unbanked Africans" height="87" width="100" /></a></div>
<div class="post-body">The November 2009 edition of <a href="http://mobilemoneyafrica.com/">Mobile Money Africa</a>, &#8220;Africa&#8217;s leading online resource for mobile financial inclusion&#8221;, is entitled &#8220;Banking the unbanked Africans&#8221; and is entirely available for download.</p>
<p>The December edition will focus on Mobile Money and Payment technologies for Africa.</p>
<p><strong><a href="http://www.mobilemoneyafrica.com/wp-content/uploads/2009/11/magazine_2009-11-D.pdf">Download magazine</a></strong> (November 2009)</p>
<p><em>(via <a href="http://twitter.com/taitdave/status/5539034528">David Tait</a> and <a href="http://twitter.com/emergingfutures/status/5540424285">Niti Bhan</a>)</em></div>
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