7 August 2007

Breaking down the walls of phones’ web gardens

Be the first to share

Opera browser on a Nokia
The Wall Street Journal published a nice article a few days ago of how the mobile version of the 90’s AOL model that restricts people’s access to only a limited number of mobile sites, is now starting to break down.

“Chuck Halverson, a banker in Minneapolis, pays AT&T Inc. $20 a month on top of his calling fee so that he can surf the Internet from his cellphone. But he doesn’t use the browser that came loaded on the AT&T phone because it limits the sites he can visit.

Instead, he downloaded another program, Opera Mini, that lets him easily go to almost any Web site he wants.

“The experience should be the same no matter if you’re on a mobile phone, a laptop or a desktop,” he says. “You want it to be universal.”

Ever since wireless companies began offering Internet services on cellphones, users have shared a similar complaint, largely because the companies want to control which sites their customers visit. Phones come with browsers designed to go mainly to the Web sites the carriers chose — usually the ones they have revenue-sharing deals with. It is possible to go to sites outside this “walled garden,” but the experience is so slow and cumbersome that most users don’t try. And some of those outside Web sites won’t work with the carrier-approved browsers.

But now those walls are beginning to break down, in a development that harkens back to America Online’s failed attempt to limit its Internet subscribers’ surfing in the 1990s. “Having a Web browser and the ability to browse the open Internet on your mobile phone will be a given in the future,” says Tony Cripps, an analyst at research firm Ovum in London. “It’s a capability that eventually people would expect to be there, just like text messaging and camera.”

Many new browsers to ease surfing on the Web are being developed, and some wireless carriers have begun opening up Internet use for customers.”

The article ends with an interesting aside on developing countries where “many people’s only option to go online is through their cellphones” and “advancement in mobile Internet will [therefore] have a particularly big impact.

Read full story (Alternate site)

Be the first to share
22 July 2015
The student experience and the future of the library
Libraries have moved from being the location for search, access and advice to playing a much smaller role within a much larger information landscape, writes a researcher of JISC, the UK charity that champion the …
17 July 2015
Using collective intelligence to solve complex societal issues
Acclaimed anthropologist Stefana Broadbent leads a new "Collective Intelligence" unit at Nesta, the UK innovation charity, that is "looking at ways to support the emergence of Collective Intelligence to solve complex societal issues". More concretely, they …
17 July 2015
Interview with Amy Parnell, Director of UX at LinkedIn
SocialTimes recently chatted with Amy Parnell, the director of user experience at LinkedIn, to learn more about what goes into a redesign (or a slight tweak). What kind of research goes into design changes on LinkedIn, …
13 July 2015
Why are microwave ovens all so difficult to use?
The first ‘science oven’, launched in 1967, was simple to use but then digital interfaces came along and made things worse. The real problem, according to Charles Arthur, is that microwave ovens live too long. …
2 July 2015
Interview with HTC’s head designer on experience design
Drew Bamford is the person responsible for making the ITC's experience design – how the company's devices feel and work like 'HTC phones' rather than just another Android handset. HTC's head designer's purvue is focused on …
1 July 2015
[Book] Drawing Energy
Drawing Energy: Exploring perceptions of the invisible Authors: Flora Bowden, Dan Lockton, Rama Gheerawo and Clare Brass. Editor: Rama Gheerawo. Royal College of Art, London, 2015 Free download - Free printed copy Abstract Drawing Energy describes a drawing-based research project …
19 June 2015
Nesta report and case studies on people-centred smart cities
For smart cities to reach their full potential, they need to focus on the citizens living in them, not just technology, write researchers Tom Saunders and Peter Baeck of Nesta, the UK innovation charity Traditionally, smart …
13 June 2015
[Book] Designing Connected Products
Designing Connected Products: UX for the Consumer Internet of Things By Claire Rowland, Elizabeth Goodman, Martin Charlier, Ann Light, Alfred Lui O'Reilly Media, May 2015 726 pages [Amazon link] Abstract Networked thermostats, fitness monitors, and door locks show that the Internet …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

See all articles