20 December 2005

Australian qualitative research results in 35 mobile phone product ideas

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Backpackers
Backpackers in Australia often wish to organise group activities, but have few collaboration methods available and only a trickle of communication is possible between them as they move. They regularly explore unfamiliar locations quickly, but have only basic resources to inform them about those places. Many opportunities exist for mobile devices to assist them with their difficulties.

University of Queensland researchers used a combination of mobile group ethnography, contextual group interviews and participatory activities, to explore current communication behaviour between backpackers engaged in a typical tourist activity.

Results indicate a long list of inconveniences backpackers face, which have translate into a list of 48 user requirements and a table of 35 product ideas.

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Download paper (pdf, 3.5 mb, 71 pages)

(via Mobile Community Design)

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