Academia.edu, the platform for academics to share research papers, contains quite a few documents from fields such as design research, experience design and interaction design.
Below a selection of the last few months, sorted by upload date (most recently uploaded papers come first):
David Parkinson and Erik Bohemia, Northumbria University
This paper aims to explore the approaches that designers take when storytelling. Design artefacts, such as sketches, models, storyboards and multimedia presentations, are often described in terms of stories.
Innovation in the Wild: Ethnography, Rurality and Communities of Participation
Alan Chamberlain and Andy Crabtree, University of Nottingham, UK
This paper presents a series of insights, discussions and methodologies relating to our experiences gained while carrying out research ‘in the wild’ in order to drive IT-based innovation within a rural context.
Ethnographic approach to design knowledge: Dialogue and participation as discovery tools within complex knowledge contexts
Francesca Valsecchi, Paolo Ciuccarelli, INDACO Department, Politecnico di Milano, Italy
This paper explores two main concepts: a) the ethnography as a thick andqualitative observation method, which refers to an active interpretation of the traditional ethnography by the communication design research mindset; b) the definition of design knowledge space, as extended boundaries for the physical place of design activities.
Interaction design and service design: Expanding a comparison of design disciplines
Stefan Holmlid, Human-Centered Systems, Linköpings Universitet, Sweden
In this paper we seek to identify common ground and differentiation in order to create supportive structures between interaction design and service design.
Prototyping and enacting services: Lessons learned from human-centered methods
Stefan Holmlid, Linköpings universitet, Sweden, and Shelley Evenson, Carnegie Mellon University, USA
In service development, finding new ways to prototype the service experience could potentially contribute to higher quality services, more well-directed service engineering processes, and more. In this paper, we draw on experience from the field of interaction design, which has a rich tradition of practice with the methods over the last two decades.
Connected Communities Of Makers
Marzia Mortati and Beatrice Villari, Politecnico di Milano, Milano, Italy
The paper analyses the idea of crowd to understand how design is being influenced by the practices of mass participation both in the idea generation and innovation processes. Focusing on crowdfunding as a specific kind of crowdsourcing, we have analysed the case of Kickstarter using the filter of Communities of Practice. Two main reflections have emerged: the idea of a Temporary Community of Makers (TCoM), and connectivity as one of the elements to be designed in such environments.
Ethnographic Stories for Market Learning
Julien Cayla and Eric Arnould, Nanyang Technological University, Singapore
Drawing from extensive fieldwork in the world of commercial ethnography, the authors describe how ethnographic stories give corporate executives a unique means of understanding market realities. B
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015
As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]
A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]
Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]
Invitation: sharing session, Singapore, 30 March 2015 What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]