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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

25 May 2009
John Thackara on clean growth

Design Innovation Scotland has published a white paper by John Thackara, entitled Clean Growth: From Mindless Development to Design Mindfulness. It’s the first in a series whose aim is “to stimulate thought and debate about…radical solutions to real-world challenges”. The intended readers are regional economic development professionals and policy makers.

1 April 2009
Videos of presentations by Dan Saffer, Robert Fabricant and John Thackara

I just posted three videos of the recent Interaction09 conference on Core77: Dan Saffer – Attention Awareness for Interaction Designers 2009 Dan Saffer calls out the Interaction Design community for allowing distracting topics to consume our attention, and for paying too little attention to “moonwalking bears,” the opportunities interaction designers can take advantage of in […]

3 July 2007
Business Week on John Thackara’s sustainable design approach and what business is learning from it
13 June 2007
John Thackara on designing with people to address climate change
20 December 2005
John Thackara lecture on solidarity economics & design: life after consumerism

Last week John Thackara, director of Doors of Perception and author of In the bubble: designing in a complex world, lectured at the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) on Solidarity economics and design: life after consumerism. The word ‘development’ implies that we advanced people in the North have the […]

8 December 2005
John Thackara reflecting on a brand new UK report on creativity in business

The [just published] Cox Review of Creativity in Business has been eagerly awaited by the design industry. Many creatives in the UK (as in other industrialised countries) fondly believe that while manufacturing and call centres may emigrate to cheaper countries, their brand of ‘creativity’ is immune. They expected the Cox Review to confirm this warm […]

30 August 2005
John Thackara voicing doubts again on EU research priorities

The European Commission has published a new plan, called i2010 for ‘the completion of a Single European Information Space’. The Commission proposes an 80% increase in funding for ICT research focused on areas where Europe has recognised strengths: nano-electronics, embedded systems, communications, and ‘emerging areas such as web-services and cognitive systems’. Now you probably knew, […]

24 August 2005
Koolhaas and Thackara discussing design and globalisation at London’s V&A

  Rem Koolhaas, Founder and Director, Office for Metropolitan Architecture, and John Thackara, Director, Doors of Perception, will be the keynote speakers at the 2005 Global Design Critical Debate on design and globalisation at London’s V&A Museum on Friday 14 October 2005. In the 21st century, design appears to have become a truly global art […]

2 August 2005
John Thackara critisises the EU’s “tech first” approach

John Thackara, director of Doors of Perception, just posted a critical comment on how the EU’s innovation and research programmes put an emphasis on tech rather than on people. For instance, the EU’s Information Society Technologies programme contains, according to Thackara, “a lot of tech but not much soc”. Thackara points out that, despite the […]

8 June 2005
John Thackara: “Interaction Ivrea morphing”

In his June Doors of Perception e-mail newsletter, John Thackara comments on the move of Interaction Design Institute Ivrea to Milan: “A brutal policy change by its main sponsor, Telecom Italia, has forced Interaction Design Institute Ivrea to move to Milan and effectively merge with Domus Academy. The two organisations describe the move stoically as […]

8 June 2005
John Thackara’s “In The Bubble”

We’re filling up the world with technology and devices, but we’ve lost sight of an important question: What is this stuff for? What value does it add to our lives? So asks author John Thackara in his new book, In the Bubble: Designing for a Complex World. Read book summary

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