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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
1 December 2010
Book: Designing Media by Bill Moggridge

Designing Media, the new book by Bill Moggridge, director of the Cooper-Hewitt National Design Museum and founder of IDEO, is now available in hard copy, as a DVD and as a downloadable pdf. Abstract Mainstream media, often known simply as MSM, have not yet disappeared in a digital takeover of the media landscape. But the […]

16 October 2010
Bill Moggridge audio interview

In this audio interview with Design Observer, Bill Moggridge, industrial and interaction designer, co-founder of design firm IDEO, and director of the Smithsonian’s Cooper-Hewitt National Design Museum, discusses the evolution, design and life to come of the laptop, the 20 year arch of technology, the meaning of human-centered design, and his plans for future work […]

5 May 2010
Bill Moggridge blogs

Bill Moggridge, the legendary industrial and interaction designer, IDEO co-founder and now director of the Cooper-Hewitt, National Design Museum, started his own blog, Bill’s blog. It reads like his working notes, though very well written, and gives you a fascinating insight into the thought process of a brilliant man. Just enjoy.

30 April 2009
Bill Moggridge wins Cooper-Hewitt Lifetime Achievement Award

Today, Cooper-Hewitt Director Paul Warwick Thompson announced the winners and finalists of the 2009 National Design Awards, which recognise excellence across a variety of disciplines. The 2009 Lifetime Achievement Award – given in recognition of an individual who has made a profound, long-term contribution to contemporary design practice – went to Bill Moggridge, a true […]

9 May 2007
MIT Technology Review interviews Bill Moggridge
7 February 2007
Audio interview with Bill Moggridge on interaction design
5 January 2007
Newsweek interviews Bill Moggridge
28 November 2006
Book review: Designing Interactions by Bill Moggridge
5 October 2006
Book: Designing Interactions by Bill Moggridge
16 December 2010
Interview with Bill Verplank

Steve Baty has published a short interview with Bill Verplank on Johnny Holland. Bill Verplank is – together with Bill Moggridge – at the origin of the term “interaction design” and one of the speakers at Interaction 11. I got to meet Bill many times at the Interaction Design Institute Ivrea, where he acted as […]

5 November 2009
Reinventing British manners the Post-It way

Wired UK asked Bill Moggridge and his IDEO team to tackle the urban rage problem that is rendering the UK cityscapes ever more aggressive. “Design thinking defines the practical way in which IDEO approaches its problems, but as a phrase it also allows design to be talked about in a meaningful way by non-designers. After […]

30 April 2009
Is Interaction Design a dead-end job?

Tim McCoy of Cooper thinks it is, at least as a service offering and a career path. “IDEO’s Bill Moggridge made a comment last week after a screening of Objectified that hit close to home. To paraphrase, he said interaction design has become pervasive, that anyone and everyone can be an interaction designer, and so […]

31 January 2009
35 Picnic conference videos

On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights on the relationship between internet usage and happiness. – Jim Stolze specializes in new thinking […]

27 September 2008
Experientia’s Jan-Christoph Zoels at Picnic /3

Experientia’s senior partner Jan-Christoph Zoels was this week at the Picnic conference in Amsterdam, and has been providing regular reports. Here is his third one, covering the Thursday afternoon sessions: Making Love is Eskil Steenberg (Quel Solaar)’s take on a multi-player story adventure. Imagine seeing your favourite game inside a steam sauna. Beautifully rendered images […]

22 September 2008
More service design symposium videos online

In March, the Copenhagen Institute of Interaction Design (blog) organised a symposium on service design. Some time ago, I reported that videos of three of the presentations (Bill Hollins, Bill Moggridge, and Jørgen Rosted) were online. Meanwhile you can also see videos and read extensive synopses of the talks by Lavrans Løvlie (co-founder of the […]

13 May 2008
Changing the Change conference looks very promising

The three-day Changing the Change conference, which is about the role of design research in sustainable change and scheduled for 10-12 July in Turin, Italy, looks to become very interesting indeed. The list of invited speakers and discussants features Bill Moggridge (IDEO); Geetha Narayanan (Srishti School of Art, Design and Technology, India); Lou Yongqi (Tongji […]

5 May 2008
Service design symposium videos online

At the beginning of March, the Copenhagen Institute of Interaction Design (CIID | blog) a symposium on service design. The symposium featured speakers who are pioneers in service design thinking and practice from several countries, including Andrea Koerselman (IDEO), Andrew Mcgrath (Orange Global), Bill Hollins (Direction Consultants), Bill Moggridge (IDEO), Ezio Manzini (Milan Polytechnic), Jørgen […]

23 April 2008
Stanford University’s Human-Computer Interaction Seminar

iTunes U is an area of iTunes that lets universities in the US share – for free! – audio and video from their lectures, talks and events. The contents are globally accessible. By clicking on Power Search, you can easily limit the regular iTunes search to iTunes U. Of particular interest to the readers of […]

10 April 2008
Videos online of Potsdam interaction design conference

Last year’s conference “Innovation Forum Interaction Design” focused on all aspects of interface and interaction design: mobile telephone and media interfaces, problem solutions and product visions, web pages and virtual worlds, art and commerce, business and science. Speakers included Gillian Crampton Smith, Anthony Dunne, Tim Edler, Frank Jacob, Gesche Joost, Bernard Kerr, Patrick Kochlik, Kristjan […]

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