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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

14 September 2010
Extensive interview with user interface expert Bill Buxton

Canadian newspaper The Globe and Mail has published an extensive, three-part interview that Chad Sapieha conducted with Microsoft Principal Researcher (and fellow Canadian) Bill Buxton. “You’ve likely never heard of him, but he has almost certainly had an impact on your life. A principal researcher with Microsoft Research who commutes from his home in Toronto […]

21 March 2010
A conversation with Microsoft’s UX gurus Bill Buxton and Albert Shum

Microsoft’s Channel 9 conducted a half hour video interview with Bill Buxton, Principal Researcher for Microsoft Research and Albert Shum, Director of Mobile Experience Design for Windows Phone 7 Series on creating compelling user experiences, how developers and designers can work together in harmony and random Canadian trivia. View interview Check also this interview with […]

5 December 2009
Bill Buxton, Martin Raymond & Anna Kirah presentations – Imagine 09

Bill Buxton, Martin Raymond and Anna Kirah were some of the speakers at Imagine09, a conference organised by Microsoft Advertising on 28 October in London. Living in the age of turbulence Anna Kirah, partner, CPH Design (and former senior design anthropologist, Microsoft Corporation) Anna explores how advertisers can flourish in the new Age of Turbulence […]

10 April 2009
Bill Buxton on design and return on experience

Canadian designer and computer scientist Bill Buxton is Principal Researcher at Microsoft Research. Last month Bill gave a good 20-min keynote at Mix09 that kicked off a longer keynote by Scott Guthrie (corporate vice president of Microsoft’s .NET Developer Division). Bill Buxton is the author of Sketching User Experiences: Getting the Design Right and the […]

1 April 2009
Bill Buxton on thinking outside the box

Microsoft Research Principal Scientist Bill Buxton argues that “by thinking outside the parameters imposed by technology, executives and designers can build businesses by creating an experience that truly resonates”. “User-centered design commonly tries to take into account different canonical user types through the use of persona. Perhaps one thing we need to do is to […]

24 March 2009
Microsoft Research publishes interviews with Bill Buxton and danah boyd

The website of Microsoft Research seemed to have been redesigned recently and contains some nice interviews: Buxton putting design into MIX Bill Buxton of Microsoft Research, who delivered a keynote address in Las Vegas on March 18 during MIX09, the Web Design and Development Conference, discusses his talk and his work. >> See also: related […]

30 September 2007
Bill Buxton talks user experience on Microsoft video
29 September 2005
Bill Buxton on designing for experience

During the recent Interact 2005 conference in Rome, Italy, Bill Buxton spoke about designing for experience.

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