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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

1 October 2010
Danah Boyd taking a pulse in roiling online world

The Boston Globe profiles Microsoft researcher Danah Boyd. “At the center of the broader societal debate is Boyd, whose views on key issues like online privacy are followed closely by tech companies and policy makers. An opponent of “regulation for its own sake,’’ as she puts it, Boyd, 32, has become a go-to source for […]

2 September 2010
Stowe Boyd’s thoughts on our social future

Stowe Boyd went to BlogTalk in Galway, Ireland and came back inspired: sociality, he says, has turned out to be the most interesting thing to emerge from the past decade of the web. “The next generation of operating environments will be social at their core. Our current operating environments are based on standard understanding of […]

9 July 2010
Danah Boyd: smartest “tech” academic

The smartest “tech” academic according to Fortune Magazine (“The smartest people in tech”) is Danah Boyd, Social Media Researcher, Microsoft Research. “She is the reigning expert on how young people use the Internet, and she’s writing a book on the subject. Boyd’s research is the real deal, a potent blend of theory and ethnographic data. […]

16 May 2010
Danah Boyd and the Facebook privacy discussion

Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency” (a rant) (14 May) The battle that is underway is not a battle over the […]

14 March 2010
Danah Boyd: privacy depends on context

“We’ve been looking at privacy and publicity as a black-or-white attribute for content, when really it’s defined by context and the implications of what we’ve chosen to share.” This is the essence of Microsoft researcher Danah Boyd‘s keynote speech at SXSW Interactive. And here is Danah’s write-out of the talk. Here are a few of […]

1 February 2010
Stowe Boyd: outdated UX metaphors are holding us back

Stowe Boyd arguest that the metaphors of computing user experience are holding us back from new ways of structuring our interaction through computers. “the thing that is blocking us from moving forward, to a better user experience centered on social interaction and not physical data, are the existing metaphors of OS’s. Since we are living […]

17 January 2010
danah boyd on why Zuckerberg is wrong to say “Privacy is Dead”

Ethnographer danah boyd, a Microsoft researcher, argues that Facebook’s Mark Zuckerberg is wrong saying that ‘the age of privacy is over’. “Privacy isn’t a technological binary that you turn off and on. Privacy is about having control of a situation. It’s about controlling what information flows where and adjusting measures of trust when things flow […]

4 January 2010
Race shapes teen Facebook and MySpace adoption, says danah boyd

Two years ago, ethnographer danah boyd had the blogosphere abuzz with her look at class-based divisions between teens on MySpace and Facebook, writes Dana Oshiro on ReadWriteWeb. The esteemed Microsoft researcher found that Facebook’s collegiate origins encouraged a group of slightly more educated mainstream community members. Meanwhile, MySpace encouraged self-expression and the organizing of subcultures. […]

10 December 2009
Microsoft social media researcher Danah Boyd in the news

Danah Boyd, a social media researcher at Microsoft Research, is quite in the news these days, including a very nice profile in The Guardian: The Guardian – 9 December 2009 Danah Boyd: ‘People looked at me like I was an alien’ Microsoft researcher Danah Boyd talks about social networking, young people and how the web […]

3 December 2009
Danah Boyd and Sherry Turkle video interviews

Danah Boyd, a social media researcher at Microsoft Research, and Sherry Turkle, MIT Professor of the Social Studies of Science and Technology, were interviewed for Digital Revolution (working title), an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World […]

14 July 2009
danah boyd on new habits in a connected world

danah boyd, a researcher at Microsoft Research New England and a Fellow at the Harvard University Berkman Center for Internet and Society, got incensed at an Italian conference and bites back: “I’m 31 years old. I’ve been online since I was a teen. I’ve grown up with this medium and I embrace each new device […]

24 March 2009
Microsoft Research publishes interviews with Bill Buxton and danah boyd

The website of Microsoft Research seemed to have been redesigned recently and contains some nice interviews: Buxton putting design into MIX Bill Buxton of Microsoft Research, who delivered a keynote address in Las Vegas on March 18 during MIX09, the Web Design and Development Conference, discusses his talk and his work. >> See also: related […]

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